Olo COO Jo Lambert’s Playbook for Leadership, Growth, and Digital Transformation

Olo COO Jo Lambert’s Playbook for Leadership, Growth, and Digital Transformation

Jo Lambert joined Olo in July 2023. Some of the biggest pivots in Jo Lambert’s career have come from saying yes to nontraditional opportunities. Early on, she boldly moved from Sydney to New York with a six-month-old to accelerate her trajectory at American Express. It was daunting, but she had a clear vision for her future and refused to let anything stand in her way. She knew she’d find a way to make it work. “You have to be very clear with what you’re willing to do and not willing to do because sometimes people will have their own perceptions based on where you are in your journey,” Lambert says. “You need to advocate for yourself and put what you’re looking for, taking the opportunities as they come. I made one decision, and it changed my life by putting myself out there.” Throughout her career, Lambert has taken on roles spanning corporate communications, strategy, product engineering, and marketing. She’s held leadership positions at American Express, PayPal, and Yahoo. Now, as Olo’s COO, she has stepped into the restaurant tech industry, though her leadership philosophy extends across industries and career levels. A key part of her decision-making process is evaluating […]

IT exports soar as digital transformation accelerates

IT exports soar as digital transformation accelerates

ISLAMABAD’: Pakistan is rapidly transforming into a global tech hub, driven by record-breaking IT exports, policy-driven innovation, and a thriving digital workforce. The government’s commitment to digital advancement aims to create a more connected, secure, and innovative future. The Ministry of IT and Telecom remains dedicated to positioning Pakistan as a leading digital economy by fostering innovation, expanding connectivity, and ensuring universal access to telecom services. According to official documents, "These efforts are creating a sustainable digital ecosystem, making Pakistan a rising tech hub." Over the past year, Pakistan’s IT and telecom sector has seen remarkable progress, fuelled by government initiatives promoting digitalisation. Key achievements include record IT exports of $3.223 billion in FY 2023-24, reflecting a 24% increase. Broadband penetration surged by 5%, benefiting over 139 million subscribers. Policies supporting AI, cloud computing, and digital entrepreneurship are empowering startups and freelancers. The Digital Economy Enhancement Project (DEEP) is expanding digital infrastructure, boosting IT exports, and enhancing digital skills. Pakistan now ranks in Tier 1 of the Global Cybersecurity Index and has improved its standing in the UN E-Government Development Index. The adoption of e-office solutions has cut decision-making time by 70%, streamlining governance. The launch of the Hajj […]

HIMSS25 CEO briefing: Navigating digital transformation, AI, and global healthcare challenges

HIMSS25 CEO briefing: Navigating digital transformation, AI, and global healthcare challenges

Cybersecurity in Digital Health Technology Value-Based Care and Digital Transformation Workforce Development in Healthcare AI, cybersecurity, and workforce challenges are shaping the future of healthcare. HIMSS25 leaders are driving digital transformation and value-based care strategies to improve overall outcomes. Mar 05 256 min read President & CEO, Health Sciences South Carolina SHARE: Las Vegas, NV — HIMSS President & CEO Hal Wolf took the stage at HIMSS25 for an extensive press briefing, offering insights into key issues shaping the healthcare technology landscape. From financial uncertainty and digital transformation to AI integration and global health equity, Wolf tackled pressing concerns and outlined HIMSS’ role in driving change. As Wolf fielded questions from journalists, his message was clear: The healthcare industry must act decisively, embrace innovation, and ensure that digital transformation enhances—not replaces—human expertise. Financial Uncertainty and Healthcare’s Path Forward One of the more urgent topics addressed was the volatile financing environment facing healthcare organizations. With over 50% of U.S. healthcare spending tied to federal funding, Wolf acknowledged growing concerns over potential cuts to the Affordable Care Act, Medicaid, and Medicare. “If you’re sitting in a hospital system relying on these revenue streams, you can’t afford to just sit and wait,” […]

Canon focuses on digital transformation at Hunkeler Innovationdays

Canon focuses on digital transformation at Hunkeler Innovationdays

The Canon varioPRINT iX3200 on display at Hunkeler Innovationdays For Canon’s customers and prospects, Hunkeler Innovationdays was a chance for them to experience ‘The Power to Move’. There were several opportunities to get hands on with the latest Canon technologies in commercial printing, and discover how companies have used its innovations to redefine the possibilities of print. Canon reaffirmed its commitment to commercial print by displaying the latest digital print technologies and shared how its automated, end-to-end solutions deliver the efficiency, flexibility, and quality required for sustainable growth. From live examples of how Canon supports print service providers in identifying new business opportunities, to defining matching strategies and business models, and how to select tailored workflow and press technologies to accelerate digital transformation, Canon offered a roadmap to success. Products on display included: The ProStream 2000 production printer – an industrial-scale inkjet printer that allows for greater flexibility, fast-setup times and high-quality output. It prints at up to 133m/min and has a print quality of up to 1200dpi by 1200 dpi. It also protects the environment through reduced energy consumption, optimal paper usage, and maximises productivity via an improved product platform. The machine also prints on a variety of […]

Adobe Summit 2025: Digital innovation set to light up Las Vegas

Adobe Summit 2025: Digital innovation set to light up Las Vegas

Story image Everyone knows and loves (sure) Adobe, the omnipresent provider of everything from the venerable Acrobat Reader to Photoshop and other expensive applications in its desktop publishing Creative Cloud, and more latterly its Experience Suite for marketing automation. But not everyone gets to go to Adobe Summit 2025, scheduled for March 18-20 in Las Vegas, which is why TechDay is going for you. Billed as the ‘Digital Experience Conference’, Summit is a gathering of creative, marketing, and technology professionals which, as one might imagine, should result in spectacular hyperbole. On the agenda are look-ins from various perspectives pm Adobe’s advancements in consumer tools, desktop software, and marketing automation. But with AI taking the world by storm, that’s probably going to be the key focus – confirmed by Adobe’s spokesperson in an informal chat with TechDay, They also noted that while most folks know Adobe’s ‘deskside’ products (yep, Photoshop, etc), marketing automation powered by generative AI, delivering personalisation, and data-driven strategies, will be front and centre. For those who haven’t had the pleasure of attending the conferences of major American vendors, these things are on a spectacular scale and Adobe Summit is no exception. Up to 12 thousand attendees […]

Traveler companion with AI, innovation

Traveler companion with AI, innovation

The digital transformation of the Greek tourism sector was the subject of a meeting between Digital Governance Minister Dimitris Papastergiou and Telekom’s senior vice president of B2B Europe Commercial Development, Elvira Gonzalez, at the DT pavilion at MWC in Barcelona. Gonzalez referred to Greece’s digital transformation in recent years, which has led it to become an example to be emulated in Europe and beyond. Talks focused on the digital transformation of the Greek tourism sector, with an emphasis on mAiGreece, a mobile app that leverages artificial intelligence to improve the experience of visitors to Greece. The role of AI-based innovations for the evolution of the tourism industry, the characteristics and impact of mAiGreece, as well as the key success indicators and future plans for the digital transformation of tourism were highlighted. Papastergiou said that mAiGreece is a digital assistant, which, through AI use, functions as a personalized travel “companion” for all visitors to Greece.

ENOC Group’s Innovation Surge Drives Financial Gains and Digital Transformation

ENOC Group’s Innovation Surge Drives Financial Gains and Digital Transformation

ENOC Group, a leading global energy player, ended 2024 on a high note with a significant boost in employee-driven innovation. The company received 1,373 creative ideas from employees, with 138 implemented, marking a 29% increase from the 1,063 ideas submitted in 2023. This surge in innovation led to a 400% increase in financial benefits, rising from AED 1.39 million to AED 6.94 million compared to the previous year. Since its inception, ENOC’s Innovation Scheme has implemented 743 employee ideas, generating a total financial gain of AED 99.2 million. The initiative aligns with UAE Innovates, one of the largest innovation festivals globally, underscoring ENOC’s commitment to enhancing operations and fostering innovation within the UAE. His Excellency Saif Humaid Al Falasi, Group CEO at ENOC, emphasised the company’s dedication to innovation. “ENOC Group cultivates a thriving culture of innovation, empowering employees to shape the future of the energy industry, a drive fuelled by dedicated group-wide campaigns. Sharing the goals of ‘UAE Innovates’, our new ‘Digital Transformation & Growth’ programme will further equip our people to generate and implement transformative solutions, driving business growth, competitiveness, and our ‘One ENOC’ vision for digitalisation.” In 2024, ENOC prioritised digital transformation, focusing on Robotic Process […]

Xebia is driving enterprise-scale digital transformation: Varun Jain

Xebia is driving enterprise-scale digital transformation: Varun Jain

BFSI adopting cloud-native, AI-driven edge banking system to address the growing demand for digital transactions and real-time financial services Follow Us Varun Jain. Listen to this article 0.75x 1x 1.5x 00:00 / 00:00 Founded in 2001, Xebia was the first Dutch organization to embrace the agile way of working, with gurus like Jeff Sutherland. Since then, we have grown from a Java company into a full-service digital consulting company with 5,000 professionals working on a worldwide ambition. Varun Jain, Global Head, BFS, Xebia, tells us more about solutions for the BFSI segment. Excerpts from an interview: DQ: Can you provide an overview of Xebia and its role in the industry? Varun Jain: As a global IT consulting firm, Xebia works on several innovative technologies, including data engineering, cloud solutions, Generative AI, and Intelligent Automation AI. Xebia has transitioned from traditional IT architecture specialists into a full-service partner in digital transformation in the last two decades. To fulfil the shifts in markets, we work towards enabling organizations to use technology seamlessly while ensuring real business outcomes that matter. With extensive consulting and engineering capability in Retail, Insurance, Banking, and Healthcare industries, we strive to do more than just deploy new […]

The Realistic Value Of Digital Transformation

The Realistic Value Of Digital Transformation

Worldwide spending on digital transformation (DX) has accelerated with more than 90% of companies globally having adopted cloud technology in 2023 – the highest adoption rate for any emergent technology at the time. According to McKinsey & Company , approximately 89% of larger organisations have a well-defined digital and AI transformation roadmap. The technology has evolved exponentially, offering companies remarkable potential and return on investment. However, as McKinsey points out, those large companies have only experienced a 31% increase in revenue and seen only 25% of the promised cost savings. This means, says Mandla Mbonambi, CEO of Africonology, that companies need better support to ensure they effectively realise their digital aspirations. “AWS, Microsoft Azure, Salesforce, MuleSoft and artificial intelligence – these are all solutions and technologies designed to help companies embrace digital transformation, but their integration doesn’t always go exactly to plan,” he continues. advertisement It’s an expensive planning failure. According to Bain & Company , 88% of business transformations don’t reach their original goals. It’s a high failure rate for reasons that a Journal of Business Research study says are hard to pin down. The same journal believes failure is critical to success. For Mbonambi, this holds true: […]

IAG, Qatar Airways, Riyadh Air, Turkish Airlines, Lufthansa & more among FTE Airline Digital Transformation Power List EMEA 2025 nominees

IAG, Qatar Airways, Riyadh Air, Turkish Airlines, Lufthansa & more among FTE Airline Digital Transformation Power List EMEA 2025 nominees

Digital Transformation | FTE Event News | Up in the Air // Mar 2025 Future Travel Experience is excited to unveil the FTE Airline Digital Transformation Power List EMEA 2025. Here we shine a light on those who are pioneering new approaches that have the potential to improve travel for passengers and make the industry safer, more efficient and commercially successful. The EMEA edition champions the most transformative change enablers within the airline and airport industry in Europe, the Middle East and Africa for their outstanding efforts to lead how their organisation has embraced digital innovation. In 2025, FTE is more committed than ever to supporting digital transformation efforts in the industry through the FTE Digital, Innovation & Startup Hub , which is a truly unique community designed specifically for the individuals and organisations who are at the forefront of digital transformation and innovation in aviation. The FTE Hub is focusing on three key themes this year – Artificial Intelligence (AI), Robotics, and Internet of Things (IoT) – and in alignment with that, the Power List recognises those that are leading key digital transformation efforts. In recognition of their leadership and achievements, each member of the Power List will […]