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(Image credit: Getty Images) Infosys has announced an expansion of its AI-focused strategic collaboration with ServiceNow to provide new end-to-end managed services to the enterprise. Building on the pair’s existing partnership, these new managed services will leverage the AI capabilities of ServiceNow’s Now Platform and Infosys’ Enterprise Service Management Café (ESM Café) to better aid organizations in their business transformations. As part of the agreement, Infosys said it will aim to accelerate the ServiceNow implementation for organizations – which include First Abu Dhabi Bank (FAB) – by “almost 30 to 40 percent” to facilitate faster time-to-value. Enterprises will have access to a suite of solutions that include licenses, services, as well as the implementation of Infosys’ ESM Café AI-powered plug-and-play offering. LATEST VIDEOS FROM itpro Channel Pro In an announcement, Umashankar Lakshmipathy, Infosys’ EVP and head of cloud, infrastructure, and security service for EMEA, said the ServiceNow platform will enable better support for enterprises and their digital transformation journeys. “Our long-standing relationship with ServiceNow and deep expertise in their platform, combined with the Infosys ESM Café, will enable companies like FAB to drive efficiency, productivity, and continuous service improvement across their enterprise,” he said. “The outcome of this collaboration […]

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Digital transformation is the fundamental rewiring of how an organization operates. The goal of a digital transformation, as outlined in the new McKinsey book Rewired: A McKinsey Guide to Outcompeting in the Age of Digital and AI (Wiley, June 20, 2023), should be to build a competitive advantage by continuously deploying tech at scale to improve customer experience and lower costs. Get to know and directly engage with senior McKinsey experts on digital transformation. Eric Lamarre is a senior partner in McKinsey’s Boston office; Harry Robinson is a senior partner in the Southern California office; Jeff Galvin is a senior partner in the Tokyo office; Kate Smaje is a senior partner in the London office; Kia Javanmardian , Naufal Khan , and Vik Sohoni are senior partners in the Chicago office; Lareina Yee is a senior partner in the Bay Area office; Richard Sellschop is a senior partner in the Stamford, Connecticut, office; Rodney Zemmel is a senior partner in the New York office; and Simon Blackburn is a senior partner in the Sydney office. Like any commonly used phrase, “digital transformation” has devolved into a catchall term that means different things to different people. That’s a problem. Digital […]

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Pune, Aug. 09, 2024 (GLOBE NEWSWIRE) — Procurement Software Market Size Analysis: “According to the SNS Insider Research, The Procurement Software Market size was valued at USD 7.71 Billion in 2023 & is projected to reach USD 18.76 Billion by 2032, with an increasing CAGR of 10.40% Over the Forecast Period of 2024-2032.” Market Analysis The rising adoption of procurement software across industries where there is a need for hassle-free, simplified, and fast-moving goods purchasing in order to make the process more efficient. It has solutions intended to fix inefficiencies and maintain control over inventory. This solution allows businesses to generate and approve purchase orders, request products or services for procurement, receive matching invoices, and process online payments. Procurement software empowers companies to perform optimal purchasing and pricing activities, essential for enterprises procuring large quantities of goods. This allows companies to work with suppliers, manage events, and reports, and analyze business intelligence data for predictive and planning purposes. Procurement software is in higher demand because of the benefits it offers, such as better efficiency and transparency with the goal to support standardized production supply at optimum prices. Cirtuo in 2022, announced its introduction of digital procurement platform which includes […]

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The United Nations in Jordan prioritizes empowering youth as a key strategy in achieving the Sustainable Development Goals (SDGs). With 40.5 per cent unemployment rate among young people aged 20-24 years in Jordan, the need for equipping them with essential skills, particularly digital ones, is critical. Through various programmes, the UN works closely with young people, providing them with the tools needed to navigate and thrive in the current job market. Digital Skills Essential for Youth to Learn and Earn: Salah Al-Din’s Story Caption: 20-year-old Salah Al-Din "I would consciously observe and be fascinated with how technology can uplift communities and make life easier in so many ways. I saw an opportunity and wanted to be part of this world," says 20-year-old Salah Al-Din. Before entering university, Salah Al-Din followed his passion and joined the UN Children’s Fund (UNICEF)-supported programme- Digital Skills for a Better Future. Informed by research on the needs of the Jordanian job market, and in partnership with Jordan’s Ministry of Digital Economy and Entrepreneurship (MoDEE) and Digital Opportunity Trust (DOT), the programme aims to bridge the digital divide and enhance vulnerable young people’s employability by equipping them with demand-driven digital skills. It also links them […]

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Ogden, Utah, Aug. 09, 2024 (GLOBE NEWSWIRE) — The Catalyst Accelerator Ogden (CAO) is pleased to announce the launch of its Fall 2024 Accelerator, in collaboration with the Department of the Air Force (DAF) Digital Transformation Office (DTO). This prestigious program unites eleven innovative small businesses from across the United States to tackle a critical challenge statement focused on the Digital Modernization of the Air Force. The Digital Transformation Office has identified a pressing need for technological advancements that will modernize Air Force operations and enhance cybersecurity. Specifically, the DTO is seeking innovative solutions in areas such as AI/ML, Data Fusion and Integration, Automation, and Cybersecurity. The challenge is to develop scalable, interoperable, and secure technologies that will optimize predictive maintenance, improve situational awareness through data integration, streamline workflows via automation, and fortify the cybersecurity of Air Force systems. The Catalyst Accelerator Ogden exists to empower nontraditional technology companies by providing them with the necessary tools, mentorship, and connections to accelerate their integration into the national defense ecosystem. Throughout the program, the selected companies will work closely with subject matter experts, collaborate with government and commercial mentors, and engage in an intensive customer discovery process. This rigorous program will […]

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Evidence shows that global warming and climate change are rooted in man-made greenhouse gas emissions since the industrial age (see, for instance, IPCC, 2022). Decarbonisation of the economy has become a top policy priority in many countries in order to reach the UN’s net zero emission targets by 2050. Today, however, the world is still dramatically off-track to reach these targets, although appropriate green technologies are available for implementation (see, for instance, Rogelj et al. , 2021; Gielen et al. , 2019; Resch et al. , 2008). 2 The digital transformation refers to the massive adoption of digital technologies in all parts of society, which boosts the generation, processing, and sharing of information. This ongoing transformation (characterised, for instance, by big data, the Internet of Things [IoT], robotics, sensors, and artificial intelligence [AI]) is creating new service industries and heavily effects labour markets (Katz, 2017). At the same time, the digital revolution is capable of supporting sustainable development, but only if properly guided (Gensch et al. , 2017), since digitalised regions are more likely to succeed with the twin transition than green (only) regions (Fazio et al. , 2024). Lacking deliberate guidance, digital technologies will forge ahead and foster […]

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Dr Leroy Almendarez will be assuming his new role at the Social Security Board as the Chief Executive Officer on August 19. His appointment comes at the departure of Deborah Ruiz who served in that capacity for five years. Dr Almendarez told Love News that he looks forward to the continued digitization of services, and primarily the pragmatic investments to see returns to the SSB Funds. Dr. Leroy Almendarez, Executive Director, Beltraide: “From the discussions that we have been having, obviously tells you there are quite a number of good things that are happening at Social Security. The fact that they’re focusing not only focusing but implementing a lot of, in terms of digitalization, to make access to the information, access to participation much easier for those who are more widely dispersed. So that is something that is very good. The fact that you don’t have to leave maybe early in the morning to go to Belize City or head on to Belmopan in order to get access to service that is a very big positive. And so the other thing is when you look at the performance of the fund at this time, I mean it does also […]

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Hanadi Khalife , head of Middle East at the Institute of Chartered Accountants in England and Wales The Institute of Chartered Accountants in England and Wales (ICAEW) is joining forces with the UAE Banks Federation (UBF), aiming to help companies navigate the changing digital assets landscape. This initiative coincides with the UAE’s advanced pilot of a Central Bank Digital Currency (CBDC), which is designed to work alongside traditional physical currencies, offering a secure and efficient method of digital transactions. The UAE is one of only 36 countries in the world currently piloting a CBDC. Hanadi Khalife, head of Middle East at the Institute of Chartered Accountants in England and Wales Hanadi Khalife , head of Middle East at ICAEW, commented: “The UAE is setting a global standard with its proactive adoption of CBDCs. Our partnership with the UAE Banks Federation is testament to our commitment to guiding this transformation. Accountants play a crucial role in ensuring organisational compliance and success in this new digital era.” During a recent joint virtual event, ICAEW and UBF convened a panel of experts to explore the dynamic landscape of the UAE’s digital currencies . Panellists emphasised the inevitability of financial digitisation, with the […]

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From ensuring healthcare system resiliency to democratizing the power of AI, 2024’s award-winning projects for IT innovation and leadership demonstrate IT’s transformational impact on organizational missions. Credit: foundry From data transformations to practical implementations of generative AI, IT organizations are delivering innovative solutions the help their organizations break with the past and bridge to a brighter future, Each year, the CIO 100 Awards highlight leading examples of IT innovation and leadership that illustrate the transformative power of technology. The 100 projects recognized this year come from a range of industries and implement a wide variety of technologies to solve intractable problems, open up new possibilities, and give enterprises a leg up on their competition. The following 10 award-winning projects showcase the impressive power of IT in the enterprise today and the ingenuity of modern CIOs and their teams, serving as representatives for the cohort of 2024 honorees . TCS takes intelligent approach to mitigating threats Organization: Tata Consultancy Services Project: Machine-First Security Operations Center — Mitigating Cyber Threats IT leader: Sukanya Santha, CIO at time of project deployment The volume, velocity, and sophistication of cyberthreats has grown dramatically of late, and IT leaders at Tata Consultancy Services (TCS) — […]

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(Image credit: Shutterstock) The current mortgage process is challenging for all involved. For customers, purchasing a home is likely the biggest purchase they will make in their lifetime. The knock-on effect is that pressure on mortgage providers to deliver a smooth and supportive service is intense, with customer emotions often understandably heightened. With tech integrated into so many areas of the public’s lives, customers no longer have the patience for outdated processes and clunky systems. It’s believed that mortgages were first available in Britain as early as the 12th century. The initial concept was that your property would be used as collateral against your debts. Your property titles would then be returned to you once your debts had been fully repaid over time. The question now is, how can mortgage lenders embrace 21st century technology to help solve problems rooted in the 12th century? Both customers’ and the providers’ lives can be made easier. The answer lies in digital transformation. What Can Be Done to Save the Day? Mortgage brokers looking to provide a better customer experience must utilize the vast array of digital tools available to support them in streamlining processes and procedures. Organizations need better systems for […]

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