Digital Transformation: What is it? Why is it important?

Digital Transformation: What is it? Why is it important?

From simple digitization to the reinvention of businesses, discover how digital transformation is revolutionizing organizations and creating new opportunities for growth. This phenomenon impacts all sectors and is redefining the ways of working, innovating, and collaborating. What is digital transformation? Digital transformation is the integration of digital technologies into every facet of a business or organization. It extends far beyond just adopting new tools; it’s a comprehensive reinvention of processes, working methods , and business models to meet the demands of an increasingly connected world. It depends on the use of technologies such as Big Data , Artificial Intelligence , and digital tools to streamline operations, facilitate real-time decision making, and enhance the customer experience . This process disrupts traditional practices by stressing speed, agility, and personalization. Digital transformation is not just about technology; it also involves a cultural shift within companies to foster innovation and adaptability. In essence, it enables companies to remain competitive, meet customer needs, and gain an edge in their market. What tools are available for digital transformation? Digital tools play a pivotal role in the digital transformation of businesses by allowing them to optimize processes, improve collaboration, and elevate the customer experience. Tool Category […]

Blockchain: the transformative answer to handling alternatives?

Blockchain: the transformative answer to handling alternatives?

Blockchain and the Evolution of Alternative Investments: A Digital Transformation Imperative Alternative Investment operational processes are directly at odds with the industry’s trajectory for digital transformation and operational efficiency. Laden with challenges, lack of standardization, paper-based manual processes, scalability constraints and aged legacy systems, it is time, in our digital age of advancing technology, to re-imagine the value chain and address these operational pain points. Driven by growing interest in alternatives assets, investor appetites for transparency into those assets, the industry’s need for capital, and pressure on operations to improve margins, an urgency to address these issues has opened the door for disruptive technologies to provide a solution, particularly blockchain. Blockchain purports instantaneous settlement, access to funds intermediaries, and notably, the digitization, or tokenization, of real assets: equities, debt, and alternatives. Debt and equity markets have identified opportunities for greater automation, in large part due to incentives and penalties created by more extensive regulation. This leaves the alternatives market the most to gain from blockchain solutions and the tokenization of assets. As interest in tokenization intensifies, so does optimism that blockchain will be the transformative answer to processing and handling alternative assets. It is a natural fit that digital […]

At the cutting edge of digital transformation, Polys Hadjikyriacos, CSO & Executive Board Member, NETinfo

At the cutting edge of digital transformation, Polys Hadjikyriacos, CSO & Executive Board Member, NETinfo

By Puja Sharma Polys Hadjikyriacos, CSO & Executive Board Member, NETinfo NETinfo and ANSA Bank received the prestigious recognition of the Most Innovative Digital Onboarding Rollout in the latest IBSi Global Fintech Innovation Awards The award celebrated a collaboration powered by NETinfo’s Digital Banking Platform as a Service. Notably, the project distinguished itself through its remarkable agility, achieving a successful implementation within an accelerated timeframe. ANSA Bank is backed by ANSA Merchant Bank, a member of the ANSA McAL Group of Companies. In December 2020 ANSA Merchant Bank purchased the Trinidad and Tobago locations of Bank of Baroda. In April 2021, the Bank of Baroda branches were rebranded ANSA Bank. NETinfo stands at the forefront of technological innovation, spearheading digital transformation strategies for banks since 2000. At the heart of their offerings lies the NETinfo Digital Banking Platform, a flagship solution that has played a pivotal role in the digital evolution of financial organisations across 30 countries globally. This versatile omnichannel engagement hub empowers institutions to craft dynamic digital banking strategies, seamlessly connecting with customers across multiple channels. Polys Hadjikyriacos, CSO & Executive Board Member, NETinfo, attributes the success of the project with ANSA Bank in the Global FinTech […]

Andrea Grisdale Joins WTTC’s ‘Together in Travel’ as Vice Chair to Drive Inclusivity, Digital Transformation, and Sustainable Growth for SMEs

Andrea Grisdale Joins WTTC’s ‘Together in Travel’ as Vice Chair to Drive Inclusivity, Digital Transformation, and Sustainable Growth for SMEs

Home » TOURISM NEWS » Andrea Grisdale Joins WTTC’s ‘Together in Travel’ as Vice Chair to Drive Inclusivity, Digital Transformation, and Sustainable Growth for SMEs Tuesday, March 11, 2025 Wttc – travel and tour world Andrea Grisdale, Founder and CEO of IC Bellagio, has been appointed as Vice Chair of the Together in Travel initiative by the World Travel & Tourism Council (WTTC) , a groundbreaking program designed to empower small and medium enterprises (SMEs) in the global travel industry. With over 25 years of expertise in curating bespoke travel experiences, Grisdale will lead efforts to enhance inclusivity, drive digital transformation, and promote sustainable growth , ensuring SMEs have the resources, technology, and market access needed to thrive in an evolving tourism landscape. The World Travel & Tourism Council (WTTC) has unveiled its latest initiative, Together in Travel , a pioneering program aimed at strengthening small and medium enterprises (SMEs) in the global travel and tourism industry. This initiative, which brings together thirteen founding partners , will provide SMEs with the tools, resources, and expertise needed to thrive in an evolving travel ecosystem . Andrea Grisdale , Founder and CEO of IC Bellagio , has been appointed as Vice […]

HIMSS25: Finding Clarity in Healthcare’s Digital Transformation

HIMSS25: Finding Clarity in Healthcare’s Digital Transformation

Attendees gather at a vendor booth inside the Venetian Convention and Expo Center in Las Vegas during HIMSS 2025 on Wednesday, March 5, 2025. Most healthcare organizations are on an ongoing digital transformation journey, from refining their electronic health record systems to standing up patient-facing mobile apps. Recently, this includes figuring out how artificial intelligence fits in. Whether organizations have an overarching AI strategy or not, it’s likely that their workforces and even the patients who rely on their services have already used some form of generative AI: A 2024 Pew Research survey found that 43% of adults ages 18 to 29 have used ChatGPT. So, how should providers move forward? Would a blanket policy prohibiting the use of commercial generative AI tools work? Should data governance and AI governance merge together? How can organizations communicate effectively with employees who are concerned about the impact of AI on their roles? Industry leaders at the 2025 HIMSS Global Conference and Expo offered their perspectives on these questions and more, hoping to guide their peers through this emerging tech moment. Click the banner below to find out how to take advantage of data and AI for better healthcare outcomes. Deliberate AI […]

Digital Transformation of Ledgers Powers FinTechs and Money Mobility

Digital Transformation of Ledgers Powers FinTechs and Money Mobility

The ledger is a cornerstone of finance and money movement, a system of tracking fund flows that dates back over centuries. All manner of information has been lodged within those lined paper books and the 20th century moves to spreadsheets, ranging from debits and credits to the income statement and the balance sheet. Instant Insights In the digital age, however, the movement to faster payments demands instant reconciliation, and by extension an embrace of the cloud, artificial intelligence and other advanced technologies. The transformation of ledgers is changing FinTechs and how money moves across ecosystems. Financial reporting, including cash flow and other metrics that allow enterprises and financial institutions to track what’s owed and what’s owing, as well as where the money is, relies on data and a visible trail of that data. Blockchain has helped change ledger-based activities, decentralizing record keeping and ensuring that records themselves are immutable, with automation on both sides of the transaction. For FinTechs that are enabling new efficiencies in money movement across verticals — and borders — ledgers track costs, pay-ins and payouts across all stakeholders. The data is granular, including transaction dates, the funding and recipient accounts, and the category of the […]

Elixirr partners with British Cycling to deliver five-year digital transformation

Elixirr partners with British Cycling to deliver five-year digital transformation

International consulting firm Elixirr has announced a new partnership with British Cycling. The alliance will see the advisory firm help improve the organisation’s digital and data ecosystem until 2030. Stephen Newton, Founder and Chief Executive Officer of Elixirr, said, “We are proud to be working with British Cycling who represent such an iconic sport and whose purpose is to bring the joy of cycling to everyone. We look forward to bringing our wide-ranging expertise across technology, data and analytics to give a new experience to every cycling fan in the UK. AI and machine learning will create unparalleled ways for how the sport engages with its audiences and we will support British Cycling to be at the forefront of this revolution.” British Cycling is the main national governing body for cycle sport in Great Britain. It represents Britain at the world body, the Union Cycliste Internationale and selects national teams, including the Great Britain Cycling Team for races in Britain and abroad. The five-year partnership with Elixirr comes as part of British Cycling’s wider Programme of Change, and will serve as official digital transformation partner to the organisation. Helping it to elevate its connection with clubs to communities, Elixir […]

Tata Technologies Unveils Strategic Transformation With Leadership Changes

Tata Technologies Unveils Strategic Transformation With Leadership Changes

Tata Technologies , a global leader in product engineering and digital services, announced a refreshed strategy aimed at reinforcing its position as a partner of choice in the software-defined era. On the launch of its latest strategic direction, the company also introduced key leadership changes to accelerate its growth in the Automotive, Industrial Heavy Machinery (IHM), and Aerospace sectors. The global Engineering, Research & Development (ER&D) market, currently valued at $260-300 billion across Automotive, IHM, and Aerospace, offers significant long-term opportunities. The demand for software-driven solutions, driven by innovations such as electrification, software-defined vehicles (SDVs), and smart manufacturing, is fuelling this growth. The outsourced ER&D market alone is expanding at a 10-12% CAGR, with the automotive sector being the largest contributor, reaching an outsourced spend of $35-40 billion. Aerospace and IHM sectors are also evolving through next-gen propulsion technologies, maintenance, repair and overhaul (MRO) solutions, and smart factories, creating a growing $16-18 billion outsourced market. Customer-Centric Approach At the core of Tata Technologies’ growth strategy is a commitment to customer-centric innovation, engineering excellence, and digital transformation. These principles are reflected in four strategic pillars designed to propel the company’s growth and position it as a key player in the […]

How FedEx is simplifying logistics and improving the user experience

How FedEx is simplifying logistics and improving the user experience

The future of logistics will increasingly be led by sustainability, efficiency and tech empowerment To stay on the leading edge of sustainability, logistics providers are continually leveraging new technologies, such as AI and real-time monitoring, and piloting and implementing advanced use cases in their operations. Across the Asia Pacific, how are logistics providers embracing new tech to serve their customers? To learn more, iTNews Asia speaks with Salil Chari, Senior Vice President, Marketing and Customer Experience, Asia Pacific, FedEx , to discuss the rapidly changing supply chain landscape, what it is doing to overcome logistics pain points the industry faces, and to find out how FedEx is modernising its technology infrastructure to become more efficient and agile. iTNews Asia: Can FedEx describe the changing logistics and supply chain landscape across the Asia Pacific region? Chari : The logistics and supply chain landscape in the Asia Pacific (APAC) region is undergoing significant transformation. Businesses are increasingly focusing on diversification to mitigate risks arising from geopolitical uncertainties and natural disruptions. Recent data indicates a robust performance for air cargo highlighting APAC’s essential role in global manufacturing. While China continues to be a major production hub, several Southeast Asian markets like Vietnam, […]

Salesforce to invest $1B in Singapore over five years for digital transformation

Salesforce to invest $1B in Singapore over five years for digital transformation

Salesforce , the American cloud-based software company, has on Wednesday announced plans to invest $1 billion in Singapore over the next five years, to accelerate the nation’s digital transformation and Agentforce adoption. Salesforce said in a statement that Singapore is an important growth market for Salesforce as businesses increasingly embrace Agentforce to unlock new opportunities. It added that this investment underscores the firm’s support for Singapore’s National AI Strategy 2.0 and the nation’s vision as a driver of global AI innovation. It is noted that spurred by a $6 trillion digital labor market, thousands of customers around the world are investing in Agentforce, the firm’s digital labor platform, to build and deploy agents that can reason, decide, act, and drive meaningful outcomes 24/7‌. Singapore has been dealing with a slowing growth rate of the labor force, contributed by an aging population and declining birth rates. Agentforce delivers Singapore an opportunity to rapidly expand its labor force in many key service and public sector roles. This investment will help support Singapore enterprises as they build limitless digital workforces, bringing humans together with trusted autonomous Agentforce agents to unlock new levels of productivity, innovation, and growth. As Agentforce adoption accelerates, it […]