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Navigating the digital future with M-Files’ new automation maturity model M-Files , a leader in the realm of knowledge work automation, has introduced the M-Files Knowledge Work Automation Capability Maturity Model (CMM) along with a comprehensive toolkit designed to guide organizations through their digital transformation in content and information management. This initiative leverages the CMM framework developed by Carnegie Mellon University’s Software Engineering Institute, tailored specifically for knowledge work automation and generative AI. M-Files’ deep expertise in this area enables organizations to adopt a more centralized approach to managing their content and information, focusing on five key competencies: information strategy, governance and resources, technology and IT infrastructure, automation levels, and end-user capabilities. In a significant move, M-Files commissioned Forrester Consulting to undertake a study titled “Unl ocking Efficiency: The Inevitable Rise of Knowledge Work Automation “. This global survey involved 415 IT and business leaders who are pivotal in their company’s enterprise content and information management strategies. The findings indicate a positive trend towards automation across various workflows and knowledge tasks, although many companies still have considerable progress to make in optimizing their content management practices. Further enhancing their offerings, M-Files and Forrester have developed a Digital Maturity Assessment […]

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Chatbots sit and wait to be asked questions. Agents, however, are proactive, can act autonomously, and adapt to their environments. And when multiple agents develop into agentic frameworks, the potential power increases exponentially. But with strength in numbers and added complexity comes amplified risks, and the need for more fortified checks. Credit: Roman Samborskyi / Shutterstock According to Gartner, an agent doesn’t have to be an AI model. It can also be a software program or another computational entity — or a robot. When multiple independent but interactive agents are combined, each capable of perceiving the environment and taking actions, you get a multiagent system. And, yes, enterprises are already deploying them. NASA’s Jet Propulsion Laboratory, for example, uses multiagent systems to ensure its clean rooms stay clean so nothing contaminates flight hardware bound for other planets. Starting in 2018, the agency used agents, in the form of Raspberry PI computers running biologically-inspired neural networks and time series models, as the foundation of a cooperative network of sensors. “It wasn’t just a single measurement of particulates,” says Chris Mattmann, NASA JPL’s former chief technology and innovation officer. “It was many measurements the agents collectively decided was either too many […]

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Miguel Llorca Gómez, CIO at olive oil, spirit, and wine closure manufacturer Grupo Torrent, outlines the company’s digital transformation roadmap to stimulate growth and business value. Credit: Grupo Torrent Miguel Llorca Gómez joined Grupo Torrent three years ago, and since then, his role as CIO, and the entire IT function, has expanded to enable significant transformation of the company. “Previously, IT was a support function under the financial area,” he says. “But today, digital transformation is integrated into the management committee and reports directly to the CEO.” This evolution has allowed IT to closely align with the strategic objectives of the business, becoming a driver of innovation and efficiency. As part of the change, in a competitive sink or swim industry, Grupo Torrent has implemented Microsoft Dynamics 365 for its new ERP system. Thanks to this, the company has integrated and optimized all of its business processes, from supply chain to quality management. “This transformation has not only modernized our operations, but prepared the company for the challenges of the future.” Gómez correlates the business transformation with how the CIO role has grown into strategic business leader and integral decision-maker, someone who identifies new opportunities to innovate. “This means […]

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In just four years, the landscape of UK business operations has undergone a seismic shift. The Covid-19 pandemic catalyzed a rapid adoption of remote work, while advancements in AI have revolutionized industry practices. These transformations are not only reshaping day-to-day operations but are also setting the stage for an increasingly digital future. This process of change is far from over. As the rapid evolution of new technologies continues to transform business capabilities and change the goalposts of efficient work practice, there remains a need for senior leaders across industries to stay on top of emerging trends and ideas. Whilst embracing digital transformation can be exciting for businesses and wider industries alike, it raises an important question: how can companies prepare for a future of work which is constantly evolving? And how can business leaders make sure their efforts transform day-to day operations? Industry game changer – revolutionary AI It’s no secret that AI is revolutionizing most industries. Taking data-analysis to a new level, AI is unlocking a multitude of new opportunities for innovation and efficient working practices. For example, according to TalkTalk Business’ own research, in collaboration with Don’t Be Shy, a staggering 93 percent of IT Decision Makers […]

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As CIOs drive innovation and business growth through GenAI, IT is finding itself shifting from unsung hero to superhero. Discover how IT is evolving with AI to shape the future. Credit: iStock With the rapid evolution of digital technologies over the past decade, IT is finding its “hero” status, enabling organizations to navigate the many twists and turns. And, like most things in life, when you do things well, you’re asked to do more of it. This means CIOs are increasingly viewed as responsible not only for traditional IT roles such as managing IT departments and infrastructure but also driving innovation—the kind that fuels business growth (80% of business executives agree, according to a Deloitte survey ). GenAI is one of those innovations. AI, of course, isn’t new. IT teams have been using it to automate processes and speed delivery for some time, and GenAI will take this to the next level making IT even more integral to business success. So, it’s no surprise that GenAI projects are prioritized for funding across budgets. Could this turn IT from hero to superhero? People: IT roles are shifting in the age of AI IT thrives (and in turn, so does the […]

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Photo by Michele Spatari/NurPhoto Recently re-elected as European Commission president, Ursula von der Leyen indicated that her next term will focus more on the Mediterranean region, announcing plans to create a separate portfolio at the commissioner level to deal with it. This new portfolio would “ focus on investment and partnerships, economic stability, job creation, energy, security, migration, and other areas of mutual interests, respecting our values and principles,” according to the Commission president’s policy outline for her next five-year term. This comes on the back of financial aid packages to Egypt and Lebanon worth €1 billion each at a time when both countries are experiencing economic crises. The support for Egypt is part of a larger loan program worth up to €5 billion. Both countries are linked to the European Union through the Southern Neighborhood partnership, which includes 10 countries and territories: Algeria, Egypt, Israel, Jordan, Lebanon, Libya, Morocco, Palestine, Syria, and Tunisia. EU policy toward the Southern Neighborhood and the wider Middle East and North Africa region is varied, focusing on areas including human rights, good governance, the green transition, migration, and conflict resolution. A key theme that this article will analyze in greater depth is the […]

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UD President Eric Spina, Lt. Gov. Jon Husted, Gov. Mike DeWine, Dayton Development Coalition President & CEO Jeff Hoagland onMain Inc., a partnership between University of Dayton and Premier Health, will receive $35 million from Ohio’s Innovation Hubs program, state officials announced Aug. 19 as they named Dayton the site of the state’s second innovation hub. This investment will be used for construction and initial operation of the Digital Transformation Center, which will be the cornerstone building of the onMain development at the corner of Main and Stewart Streets, just across from the GE EPISCenter, the Copeland Helix and the Roger Glass Center for the Arts. The center will serve as the hub’s headquarters. Key points Led by onMain, other partners supporting the hub include Wright-Patterson Air Force Base, the University of Dayton Research Institute, the City of Dayton, Montgomery County, JobsOhio and the Dayton Development Coalition. They will work toward making Dayton a global leader in the research and development of digital transformation technologies. Partners will create digital technology to drive advancements in aviation and national defense, including supporting the digital transformation of the U.S. Air Force to revolutionize how it designs and manufactures everything from airplanes and […]

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If enterprises want to sustain their digital transformation journeys, cloud operations must be a priority, with the funding to match. Credit: insta_photos / Shutterstock In the bustling metropolis of Digital Innovation City, a fictional mid-sized tech company named InnovateCorp grapples with an ever-expanding, cloud-based infrastructure. Like many others, this organization made the leap to the cloud with the promise of scalability, agility, and cost efficiencies ringing in their ears. However, a conspicuous gap emerged as the company continued to migrate operations online. The lack of a robust cloud operations strategy is beginning to undermine their ambitious cloud adoption goals. InnovateCorp’s journey is emblematic of a broader trend across enterprises today. While businesses transition to cloud platforms, driven by the desire to stay competitive and leverage cutting-edge technologies, the operational aspects of cloud computing often take a back seat. Enterprises are engrossed in what they can build in the cloud but frequently need to pay more attention to how these systems will be maintained and optimized over the long haul. What went wrong Operations in the cloud space encompass not just the routine upkeep of applications but also the management of performance, security , and cost optimization . InnovateCorp, for […]

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