In the connected economy , retail pharmacies like CVS , Walgreens , and Rite Aid face challenges to their traditional business models. As consumer preferences move toward digital solutions and telehealth services , these industry leaders are assessing their business strategies to remain viable. Strategic Shifts in Major Players CVS recently appointed David Joyner as CEO amid struggles to stabilize its healthcare business. The company’s challenges include elevated medical costs and declining retail sales, prompting a strategic review that considers splitting its insurance and retail divisions. CVS also announced plans to cut about 2,900 corporate jobs as part of a broader initiative to trim $2 billion in expenses. In a similar vein, Walgreens Boots Alliance is transforming its retail pharmacy operations, including the closure of around 1,200 underperforming stores over the next three years. CEO Tim Wentworth acknowledged the difficulties, stating , “The consumer may get stronger, but you wouldn’t count on it right now.” The company reported a net loss of $3 billion last fiscal year, attributed to opioid-related liabilities and operational costs. Rite Aid, having emerged from bankruptcy , is also adapting its strategies. Chief Marketing Officer Jeanniey Walden highlighted the importance of data-driven decision-making in refining […]