The two hottest buzz words in all industries these days seems to be ‘digital transformation’. Linking these words was actually an evolutionary process that started in the 1970’s when computer-aided designs and manufacturing were first used in business. In the 1980’s enterprise resource planning was added, followed by customer relationship management in the 1990’s. The objective of these solutions was to improve efficiency and productivity by digitizing manual processes. “In the late 1990’s, we saw the rise of eCommerce and online banking. These activities were initially carried out offline but were later moved online as internet speeds increased. This was followed by the introduction of social media in the mid-2000’s, which revolutionized how we communicate and share information.” The pace of change is accelerating. Survival as a company requires intensive focus on increased digital connectivity with consumers and markets. – Sponsors – Here are some interesting statistics of the increased digitized world: 70 percent of organizations either have a digital transformation strategy or are currently working on one. Global spending on digital transformation is expected to reach $6.8 trillion by 2023. 87 percent of business leaders think that digital transformation will disrupt their industries. Digitally mature companies are 23 […]
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