Business Technology Chiefs Question ChatGPT’s Readiness for the Enterprise

AD Loading advertisement… 00:00 / 06:59 This article is in your queue. OpenAI’s ChatGPT has nabbed the attention of corporate boardrooms for its humanlike ability to generate business reports, marketing pitches and code for software applications, among other things. Yet some business-technology professionals are uneasy about integrating it into the enterprise stack, citing concerns over its use of online data and security risks. But above all, they’re worried about ChatGPT’s grip on reality. “It explained to me in very convincing detail why cow eggs are larger than chicken eggs, and why the moon is bigger than the sun,” said Christine Livingston, a managing director in the emerging technology group at Protiviti, a management consulting company. ChatGPT is a tremendous step forward for generative AI, she said, referring to algorithmic software designed to tap giant stores of data and create unique output based on user prompts. But at the moment, ChatGPT “should be used with caution in an enterprise business setting,” she said. Newsletter Sign-up WSJ | CIO Journal The Morning Download delivers daily insights and news on business technology from the CIO Journal team. SUBSCRIBE Besides its problems with accuracy, ChatGPT requires a number of other improvements before it […]

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