Credit: Parm Sandhu, CIO, ISSofBC Over the past 30 years, I’ve had the privilege of working across a wide range of sectors — non-profit, public and private. This journey has taken me through various executive roles in large regional, national and multinational organizations, where I’ve led cross-functional teams in technology, sales and business operations. These experiences have not only shaped my professional expertise but also deepened my commitment to leveraging technology to bridge gaps and make a meaningful impact on the lives of others. Immigrating to Canada illuminated the often-overlooked challenges that newcomers face when trying to access essential services and programs, especially in a landscape where modern technology is not universally accessible. This journey made me acutely aware of the barriers that can stand in the way of successful settlement — barriers that are compounded when digital tools and resources are lacking or unfamiliar. The experience underscored the critical need for innovative solutions that bridge the gap between newcomers and the support systems designed to help them. It became clear to me that without modern, accessible technology, many are left struggling to navigate complex systems, missing out on vital services that could significantly enhance their integration and well-being. […]