Information Services Group (ISG) has released a new report highlighting how Brazilian enterprises are increasingly investing in digital innovation services to stay competitive. The ISG Provider Lens™ Digital Business Innovation Services report reveals that companies are forming strategic partnerships with service providers to implement AI, automation, cloud computing, and extended reality (XR) technologies. Brazilian firms are focusing on implementing automation and AI to deliver personalized customer experiences, despite challenges including skill gaps and data security concerns. The retail sector is leveraging augmented reality for virtual product trials, while healthcare providers are using XR for interactive consultations. Manufacturers are combining digital twins with XR for factory monitoring and training. The report evaluates 57 providers across four quadrants, with Accenture, AI/R, and Globant named as Leaders in three quadrants each. Key challenges identified include professional shortage and significant infrastructure investment needs. Positive Growing investment in digital innovation services indicates market expansion Strategic partnerships with service providers enhance technological capabilities Implementation of AI and automation for improved customer experiences Adoption of XR technologies in retail, healthcare, and manufacturing sectors Negative Significant skill gaps in the workforce High infrastructure investment requirements Data security concerns Internal resistance to change from employees and leadership Companies […]
K&X Design and Investment Technology, LLC
Invest The Invisible Impact
K&X Design and Investment Technology, LLC
Invest The Invisible Impact
