Des Morley. Image: An Post The company’s chief digital and technology officer talks about the challenge of harnessing data and the importance of a holistic approach when it comes to fraud prevention. An Post has been integrating technology into its services for several years, from IoT trackers across its supply chain to the more recent digital stamp last year. Having joined the company four years ago, Des Morley is continuing to lead its tech strategy as the chief digital and technology officer. Morley has extensive expertise in driving large digital and data transformation strategies, accelerating the adoption of digital change programmes both internally and for customers. Prior to his current post, Morley held digital and commercial roles at Eir, O2 Telefonica and American Express. He told SiliconRepublic.com his role is a strategic function that helps identify opportunities where digital, data and tech innovation can help deliver An Post’s business strategy and transformation agenda. “Not only are we transforming the way we do business, but we’re changing the perception of An Post through new or enhanced services and customer experiences and delivering on An Post’s ambition to have best in class digital customer connection and engagement.” ‘IT’s role needs to […]
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