Understand people’s fears before launching big digital changes, experts tell the Global Construction Summit ( Kiosea39 /Dreamstime) Engaging with people and understanding their fears are the keys to the successful implementation of technology and achieving digital transformation. That was the unanimous advice of an expert panel in last week’s Global Construction Summit webinars. The session, entitled Make the most of new digital technology: implementation best practice – sponsored by PlanRadar – brought together experts from Aecom, the Port Authority of New York and New Jersey, the Chartered Institute of Building (CIOB), and the sponsor. Sadia Janjua, chief of digital transformation and innovation at the Port Authority, and Wes Beaumont MCIOB, associate vice president, digital transformation leader at Aecom’s US East and Latin America division, detailed their three-year joint project to digitally transform how the Port Authority works. Janjua described the volume work done in the discovery phase of the project to ensure the project team had achieved engagement with Port Authority’s staff. “Your people need to know what you are doing and why,” she said. “We interviewed more than 600 of our employees and asked: ‘What is your job? What’s its purpose? How does the work you do influence […]

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Muscat, Oman Ooredoo is committed to delivering responsive and innovative solutions that support the operational effectiveness and digitisation of public and private sector entities. One of these solutions includes its Local and Global M2M (Machine to Machine) service; a state-of-the-art technology used to manage, track and monitor local and global assets. M2M services allow customers to use their connected devices both locally and while roaming. This means they can monitor their assets and devices anywhere in the world, without the worry of soaring roaming charges. M2M technology can be used across industries, including for in-vehicle monitoring systems (IVMS), smart parking, smart-lighting sensors, water and electricity metres, wireless CCTV and much more. The technology allows businesses to improve their operational efficiency, save costs, and increase productivity. Saied Al Lawati, Director of Business Marketing & ICT Solutions at Ooredoo, said, "Our smart solutions are designed to support entities across all sectors, allowing them to further streamline their daily processes and activities, as well as deliver on their objectives and truly thrive. We aim to support the Omani Government and the private sector in navigating digital transformation, which is in line with Oman’s Vision 2040. We achieve this by leveraging disruptive technologies, […]

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getty Efforts to scale up your digital transformation efforts will often involve many roadblocks. Because digital transformation is about improving the way you operate at a deep level across your company, it’s only natural for that to happen. If that’s the case, you might be asking yourself: Why go through all the hassle? The reason is your customers. Customers drive digital transformation by constantly rushing to new technologies while developing new needs. That rush for value has pushed the boundaries of what’s possible and what’s available, thus sparking a revolution in fields like: • Mobile devices. • Cloud computing. • AI and machine learning adoption. • Social media. • Internet of Things (IoT). This is forcing companies to adapt to all of those technological developments to better serve their customers. That’s what digital transformation is all about! So, how do you scale your digital transformation efforts to meet such a fast-paced revolution? Here are some tried-and-tested methods that, in my experience, won’t fail you. Revisit Your Business Strategy Many business leaders approach scaling digital transformation efforts with these two strategies: • Adopting a holistic approach to digital transformation and seeing the big picture of their companies’ operations. • Starting […]

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GEON Performance Solutions is a global leader in plastic compounded solutions and the leading brand … [+] GEON Performance Materials When a company undergoes a digital transformation, the transformation should be based on an understanding of what they want to achieve. A transformation that is based on the idea that by putting in new applications the company will automate a process, or processes, and provide more and better data to make decisions, is a poor foundation for a true transformation. When companies want to digitally transform their supply chain capabilities, moving to an integrated business planning process (IBP) is often at the heart of the transformation. The roots of IBP are in sales & operations planning (S&OP). S&OP is usually a month-long cross functional process that involves five steps. The output from the monthly process is an updated plan that balances demand with supply over a 24-month time horizon. Ideally, IBP adds a stronger financial perspective to the process that in theory optimally balances customer service with profitability and even cash flow. The IBP Process Over Promises and Under Delivers Research by McKinsie concludes that all too often IBP is an ineffective process. “In a survey of 54 senior […]

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Global thought leaders and CXOs said the future will be increasingly driven by human and AI interactions, which will enable enterprise spending on technology. Clients have not yet paused their digital transformation journeys and near-term demand is expected to continue, industry leaders said, despite a focus on cost-cutting and reprioritization of spending globally. They were speaking at the Nasscom technology and leadership forum 2023 in Mumbai on Monday. Global thought leaders and CXOs said the future will be increasingly driven by human and AI interactions, which will enable enterprise spending on technology. Enterprises are working closely with service providers to build long-term solutions for supply chain visibility which become even more critical during an uncertain economic environment, Sriram Krishnasamy, the chief executive of FedEx Dataworks, said during a conversation with Krishnan Ramanujam, the chairperson of Nasscom. “A physical-first company should also think about integrating a digital mindset but not implement technology for technology’s sake; identify the problem first, the tech will follow,” Krishnaswamy said. Collaborating with service providers to improve and automate supply chain visibility is essential for businesses, he added. Long-term macroeconomic factors such as change in demographics, decarbonisation and reconfiguration of supply chain will result in additional […]

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With ongoing digital transformation seen in industries across the world, factoring in the social impact of these technological advancements is crucial in ensuring beneficial, meaningful change. So said Manas Human, CEO of IT service management company Nagarro, when he took the stage at Mobile World Congress 2023 in Barcelona to discuss building a human-oriented digital future. “As technology becomes more and more powerful, perhaps even dangerously powerful, at some point we have to step in to humanize it, to tame it,” said Human. “When we build a technology that becomes too seductive or attractive, we have to take a step back and ensure we can reclaim our humanity.” To do so, Human says it’s important to think beyond the user persona when building new software or devices, expanding consideration to include the social behavior technological advances might cause. “When designing technologies, it’s important that we understand the social impact that they’re engineering,” said Human. “All the technologies we see now are extremely powerful and have the capacity to change humanity in many ways. We need to be aware of that. “We don’t yet have the mindset of thinking what kind of world we want to live in, and work […]

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The Gist The requirements. Customer journey orchestration (CJO) requires a wealth of customer data and significant resources, including data, technology and human expertise. Emotions count. Emotion is a key factor in customer satisfaction and loyalty, and measuring emotional sentiment requires expanded access to critical emotional experience data. The road to success. Coordinated and intentional customer journey orchestration can differentiate a brand and create a positive impression on potential and existing customers, leading to success in the era of digital transformation. Customer journey orchestration (CJO) has been somewhat of a Holy Grail for business leaders since the explosion of ecommerce and smartphones in the late 2000s. At that time, new digital channels such as social media and search started to influence the customer decision journey, brick-and-mortar retail began its slow but steady decline and organizations had to grapple with new concepts like customer journey maps and omnichannel retail experiences. Digital Transformation Accelerates, But Large-Scale Journey Orchestration Remains Elusive By 2015, Microsoft CEO Satya Nadella declared, “every business will become a software business, build applications, use advanced analytics,” and he’s been proven mostly correct. Businesses in every industry, from retail and financial services to healthcare and transportation, are developing and using […]

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The much-awaited MWC 2023 has kicked off, and Huawei’s 5G ToB booth attracted an influx of visitors. The 5G Remote Control Solution, in particular, garnered attendees’ interest. Although terms such as "mining trucks, shovels, drilling rigs, slopes" displayed at the booth may be unfamiliar to some carriers, the exhibition of remote unmanned automation of large devices demonstrated the vast possibilities and potential changes that 5G technology could bring to the mining industry. The audience is visiting the booth of ToB at MWC2023 Meanwhile, in the 100-meter Zhulan Iron Mine of Pangang Group Mining Co., Ltd. (hereinafter referred to as "Pangang") in Panzhihua City, Sichuan Province, in southwest China, the scene depicted at the MWC booth is currently unfolding under the miner’s lamp. Large mining equipment, such as mine cards, electric shovels, and drilling rigs, operate in a highly organized way, without human intervention, which starkly contrasts traditional mining methods. The remote-control center, located 3 kilometers away from the mine, is where the intelligent and digital capabilities enabled by 5G technology make this transformation in mining operations possible. The view of the Zhulan Iron Mine On entering the remote-control center of the mine, Yao Shijian, the operator of Pangang’s shovel, […]

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Malaysia, 27th Feb 2023 – As travel restrictions are gradually relaxed in many countries around the world, several Southeast Asian countries are also easing visa issuance and travel restrictions, leading to a significant recovery in the tourism industry. Travel TVL, as a leading payment and transaction platform in Southeast Asia, was born to meet this background. The Travel TVL platform was initiated by international capital institutions in Singapore, using the DPOS consensus mechanism and top market planning team to provide participants with the most authoritative and professional travel services through blockchain encryption technology research and development. The governance token TVL issued by Travel TVL has an economic system of WEB3.0+DeFi 3.0, creating a TVL-series landing application ecosystem. In the future, TVL coins can be used directly for various consumption during national tourism, which will play a positive role in promoting the development of the international tourism industry. What are the advantages of TVL coins? Firstly, TVL coins are digital currencies issued based on blockchain technology, which have the characteristics of decentralization and can realize fast and low-cost cross-border payments. Secondly, TVL coins use the DPOS consensus mechanism to ensure transaction speed and reliability, while also increasing system security. Additionally, […]

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CALGARY, AB, Feb. 27, 2023 /PRNewswire/ — This Strategic Collaboration Agreement is a significant milestone for Xerris, as it solidifies its position within the AWS Partner Network (APN) and allows Xerris to offer an even broader range of capabilities and offerings to help customers navigate their cloud strategies and drive innovation. The multi-year collaboration is a testament to Xerris’ commitment to providing the highest level of expertise and service. Xerris is also proud to have two AWS Partner Ambassadors, Collin Smith and Jonathan McCracken, on its team. AWS Ambassadors are an elite group of AWS experts who have become technical experts in various domains by obtaining AWS certifications and developing publicly consumable content such as technical write-ups. Xerris has also achieved over 100 AWS Certifications, including a new APN certification distinction, and four AWS competencies. This demonstrates Xerris’ expertise with AWS. "Xerris is a trusted member of the AWS Partner Network, and we are proud to solidify our relationship through this multi-year collaboration. AWS and Xerris share a commitment to empower companies in their cloud strategies and digital transformation journeys," says Jeremy Tooley, CEO of Xerris. "Xerris was a key accelerant to de-risking the delivery of Trimac’s digital transformation […]

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