Ben Tamblyn, VP & Chief Communications Officer, Nintex; Nischay Mittal, Partner & Global Head, Zinnov; Prankur Sharma, Principal, Zinnov; Anmay Shahlot, Project Lead, Zinnov, Aayra Angrish, Consultant, Zinnov The public sector has traditionally relied on paper-based processes that are time-consuming and prone to human error. To optimize time and overcome this problem, Digitization helps transform existing processes by building process efficiency, increasing customer satisfaction levels, and improving team collaborations, among other things. In essence, government digital transformation is being bolstered by Intelligent Automation , specifically Robotic Process Automation (RPA), which is enabling advanced accuracy and transparency in the public sector service delivery and performance. Intelligent Automation Accelerating Government Digital Transformation In Public Sector Services Modern technologies like RPA and Intelligent Document Processing (IDP) can help governments solve larger policy concerns such as financial aid disbursal and vaccine administration. They also help boost economic productivity and growth by helping governments track every change in their systems creating a new level of transparency. A great case in point is the US Small Business Administration automating the disbursal of financial aid to citizens, in the wake of the pandemic in 2020. This step, reduced the time taken for Data Management by up […]

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MicroStockHub/Getty Images The IT Modernization Mission Change is seldom easy. Yet for government and public sector executives, the need to modernize has never been greater, as there is a growing digital divide between constituent expectations and what many governments can offer. The COVID-19 pandemic shifted the dynamic when it came to the digital imperative for government. More than ever, citizens are demanding a more connected government with integrated services, relevant experiences and self-driven service connection. Whether it’s paying taxes online or applying for benefits anytime and anywhere with the ease experienced in other aspects of their lives, citizens are seeking a government that is as modern as the technology they use in their daily lives. A failure to move forward with modernization efforts will only lead to a decline in government agencies’ ability to deliver services and potentially reinforce the prevailing view of government as inefficient, out of touch and ambivalent to the needs of its constituents. Today, some agencies are relying on legacy systems running programs that are more than a quarter century old and can no longer be supported or updated. Converting systems and applications of that age, scale and complexity to modern cloud-based solutions is difficult. […]

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Addition of enhanced end-to-end financial solutions further strengthens UST’s comprehensive portfolio of services TORONTO and ALISO VIEJO, Calif., Jan. 31, 2023 /PRNewswire/ — UST , a leading digital transformation solutions company, has acquired TCB Corporation , a Canadian technology service company that operates under the name of Prodigy Labs , as part of a deal with Prodigy Ventures Inc. (TSXV: PGV) that will be worth up to CAD12.5 million . A leading provider of innovative technology solutions, Prodigy Labs plays an active role helping financial services firm drive comprehensive digital transformation campaigns. The acquisition significantly strengthens UST’s position in the financial services sector. This latest strategic move aligns with UST’s focus on delivering modern solutions that help financial institutions accelerate their digital transformation. The acquisition of Prodigy Labs will allow UST to develop solutions that make it easier for financial institutions to fully participate in the rapidly expanding financial services landscape. In addition to further strengthening the company’s digital transformation capabilities in the financial services sector, the acquisition expands UST’s presence in the Canadian market. "The Canadian financial sector is evolving in a number of exciting ways, and the acquisition of Prodigy Labs will position UST for long term […]

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The fintech sector has experienced rapid growth in recent years, with the adoption of digital financial services increasing globally. As we look towards 2023, it’s clear that this trend will continue, with several key trends set to redefine the fintech space. Digital payments to see further adoption With a worldwide transactional value of $8,488bn in 2022, digital payments will continue to be the most significant fintech segment in 2023. With UAE as one of the leaders in the fintech space, rapidly establishing a solid base for the industry, the digital payments sector saw a transaction value of $26.28bn just in the region. This trend is set to continue, with the number of users in this segment projected to reach 7.90 million by 2027. The growth of digital payments can be attributed to the level of convenience and security and the increasing prevalence of mobile and online shopping. Furthermore, with the rise of e-commerce and the shift towards contactless payment methods due to the Covid-19 pandemic, digital payments will likely continue to be a key driver of growth in the fintech sector. The prevalence of alternative financing post Covid-19 Another trend in the fintech sector is the rise of alternative […]

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by Titilayo Adewumi, Managing Director at SAP West Africa LAGOS, Nigeria, 31 January 2023 -/African Media Agency(AMA)/- As Africa’s largest democracy gears up for its hotly contested elections, the question of technology’s role in enhancing the voting process is once again in the spotlight. Nigeria goes to the polls in February to elect a new President, House of Representatives, and Senate, as well as new State Assemblies and Governors. More than 84 million of the country’s 211 million citizens are eligible to vote, but mobilising voters and getting them to the polls has proven challenging in recent years. Voter turnout at Nigeria’s elections has declined over the past few election cycles, with only 30-35% of eligible voters turning up to cast their vote at the ballot come election day . In some regions the voter turnout is as low as 8.3%, according to Nigeria’s Independent National Electoral Commission, driven in part by a general lack of young voters making their way to the poll. Among the factors contributing to the low voter turnout are inadequate voter education, ineffective voter mobilisation, and low trust in state institutions. And despite the importance of elections to the broader democratic and nation-building effort, […]

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Open source solution provider Red Hat and Cloud major Oracle on Tuesday announced a multi-stage alliance to offer customers a greater choice of operating systems to run on Oracle Cloud Infrastructure (OCI). The organisations will now be able to standardise their cloud operations with Red Hat Enterprise Linux running on OCI, which enables customers to gain a common platform that stretches from their datacenter to the OCI distributed cloud. "Customers can also easily plan to migrate existing workloads which are currently on Red Hat Enterprise Linux to OCI without many changes in the stack. This collaboration will allow companies to accelerate their digital transformation efforts in a much smoother way," said P. Saravanan, Vice President, Cloud Engineering, Oracle India. Customers can also contact both Red Hat and Oracle support to help resolve potential issues, with an expanded transparent, joint support agreement. Red Hat Enterprise Linux forms the backbone of Red Hat’s hybrid cloud technology portfolio, which includes Red Hat OpenShift. Red Hat Enterprise Linux is now certified on OCI’s flexible virtual machines that offer from one up to 80 CPU cores in single CPU increments, and from 1GB memory per CPU up to a total of 1024 GB, depending […]

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Organizations start using the cloud to execute multiple tasks within their organizations. Fremont, CA: Utilizing big data, data analytics, and the cloud can benefit your organization by ensuring that you develop a data strategy that captures data across the value chain. As a result, you realize that organizations from various value chains are gathering a lot of data. All the way from marketing to operations to processes to after-sales. Consequently, this has been transfused into even more and more industries, such as mining, where, for example, a local mining company is using big data analytics to accurately predict when their machines will need maintenance. The phenomenon of Big Data has resulted in organizations having a large amount of data at their disposal that can be used for solving large business problems. Cloud computing The cloud is another technology that organizations have leveraged to improve their organization in the last five to ten years. It’s like having a supercomputer stored somewhere else, which your computer connects to, to perform tasks. You can now no longer be limited by the hardware limitations of your organization in terms of how much data can be processed, how many tasks can be executed, and […]

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The next generation of successful organisations will be the ones that embrace the potential of digital transformation, or so it has been said with increasing frequency in the last decade. But is the term as useful in understanding the future of organisations as its advocates claim? While some see digital transformation as a trend that has existed since the 1950s, an alternative view is that today’s digitalisation is a distinct phase because it describes the way technology and data now define rather than merely support operations. Digital transformation, then, is a term that reflects the new operational reality for every organisation. Interest in digital transformation has also merged with the need to rebuild organisations after a period of disruption caused by the pandemic, supply chain and employee shortages, and economic uncertainty. However, these problems have also encouraged new thinking and problem solving. Organisations want to invest but without repeating past operational missteps. Nevertheless, what remains up for debate is how organisations should harness the idea of digital transformation to make such change possible. Clearly, while every organisation is digital to a greater or lesser degree, not every organisation today is using advances in digital technology as effectively. How do […]

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getty The media and telecommunications sectors are experiencing massive disruptions. During the pandemic, consumers streamed entertainment at unprecedented volumes and subscribed to new video services by the millions. Demand for next-generation over-the-top (OTT) video delivery services continues to increase worldwide. We expect global video operators to continuously adapt their delivery infrastructure to meet surging streaming demand over the next two decades. In the first quarter of 2022, consumer spending on streaming video subscriptions rose nearly 17% to a record $6.9 billion, up from $5.9 billion in the first quarter of 2021. Not only did overall media consumption pick up in the first quarter, but media and entertainment companies continue to develop binge-worthy content, creating more than 550 scripted shows last year, up more than 200 since 2013. Given the traditional complexity of video delivery and the rapid rise of streaming services, it is no surprise that video is at the leading edge of today’s largest digital transformation opportunity. In just three years, Disney+ successfully signed up more than 137 million subscribers . Combined, Disney’s trio of streaming services—which includes Disney+, Hulu and ESPN+—now reaches 205.6 million subscribers globally. While demand is booming for streaming services, there are many global […]

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Today, the EU and Singapore are strengthening their cooperation as strategic partners. Following the announcement of a new Digital Partnership between the EU and Singapore by President von der Leyen and Prime Minister Lee at the EU-ASEAN summit in December 2022, Commissioner for the Internal Market Thierry Breton and Singapore Minister of Industry and Trade S Iswaran signed a Digital Partnership that will strengthen cooperation between the EU and Singapore on digital technology areas. Executive Vice-President Dombrovskis and Minister Iswaran also signed Digital Trade Principles. A key deliverable of the Digital Partnership, the Principles seek to facilitate the free flow of goods and services in the digital economy, while upholding privacy. The EU-Singapore Digital Partnership reflects the dynamic relation the EU has built with an open and outward-oriented economy and a vibrant logistics and financial hub in South-East Asia. Both sides have agreed to work together on critical areas such as semiconductors, trusted data flows and data innovation, digital trust, standards, digital trade facilitation, digital skills for workers, and the digital transformation of businesses and public services. This Partnership is in line with the 2030 Digital Compass, the European way for the Digital Decade and represents another key step […]

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