Vonage Recognized as Established Leader in Conversational Commerce by Juniper Research

Vonage Recognized as Established Leader in Conversational Commerce by Juniper Research

HOLMDEL, N.J., Feb. 7, 2023 /PRNewswire/ — Vonage , a global leader in cloud communications helping businesses accelerate their digital transformation, has been recognized as an Established Leader in the Conversational Commerce space by Juniper Research, a Europe-based provider of business intelligence specialized in providing high-quality data and fully researched analysis to manufacturers, financiers, developers, and service/content providers across the communications sector. Conversational Commerce is an in-demand retail trend that capitalizes on the growing convergence of shopping and conversations on platforms such as Messenger, WhatsApp and Instagram, using the chat feature to create a seamless shopping experience. Elisha Sudlow-Poole, Research Analyst at Juniper Research, remarked: "Supporting enough communications channels is no longer enough to ensure the success of omnichannel experiences. Vonage’s ability to provide value-added services, such as strong AI capabilities, CRM (Customer Relationship Management) solutions and payment integrations, into its platform ensures depth within existing communications channels. This secures its place as an established leader in this highly competitive market." The Conversational Commerce Competitor Leaderboard 2022-2027 ranks 19 vendors scored on criteria including capability and capacity, product and position, and market presence. The report highlights Vonage’s strong omnichannel support, including WhatsApp, Twitter, Messenger, LINE and Instagram, as well […]

HPE Global SMB Leader’s Dream: Changing The World With The Help Of Students And Partners

HPE Global SMB Leader’s Dream: Changing The World With The Help Of Students And Partners

‘This is going to change the world,’ says Hewlett Packard Enterprise Global Vice President of SMB and Midmarket Maciek Szczesniak. ‘There are so many SMBs we are helping to nurture and grow with the help of our channel and university students. So many people are engaged and can win with this program. And it is all built on people’s willingness to do something good.’ HPE Global Vice President of SMB and Midmarket Maciek Szczesniak Hewlett Packard Enterprise Global Vice President of SMB and Midmarket Maciek Szczesniak says an innovative program that brings together students and HPE partners to deliver breakthrough solutions is destined to forever change the SMB global landscape. “This is going to change the world,” says an ebullient Szczesniak, who is leading a global program to bring breakthrough digital transformation solutions to the 350 million SMBs around the world by teaming university students acting as technology consultants with HPE partners. “There are so many SMBs we are helping to nurture and grow with the help of our channel and university students. So many people are engaged and can win with this program. And it is all built on people’s willingness to do something good.” Szczesniak’s dream to […]

Amwins: 5 technologies impacting insurance

Amwins: 5 technologies impacting insurance

Attendees gather at the Amazon booth during the 2023 CES event in Las Vegas on Jan. 5, 2023. Throughout 2022, the insurtech sector experienced a fundraising paradigm shift from "growth at all costs" to a greater operational focus on sustainability, responsible growth, and even more importantly, toward a clear path to profitability. It was an important market correction, but the shift has been challenging for both public and private insurtechs, resulting in reduced share prices, pulled IPOs and strategic employee layoffs. Now, at the start of 2023, the insurance industry is abuzz with speculation over the fate of insurtechs and the impact on continued digital transformation. Without insurtechs pushing traditional carriers to apply new technologies to remain competitive and profitable, will innovation slow?

Report: D2D a big opportunity for Starlink

Report: D2D a big opportunity for Starlink

Elon Musk’s Starlink is well on its way to completing its first tier of 4,000 low Earth orbiting satellites. Recent data shows that 3,875 craft have been launched (including some Gen-2 versions), although not all reached orbit. Nevertheless, a report from Tim Farrar of TMF Associates suggests that Musk’s SpaceX is targeting a new business despite already securing private and commercial broadband users as well as military, aircraft and shipping and even RV owners. Farrar says: “There’s been plenty of hype about the Direct-to-Device (D2D) market for satellite to smartphone connectivity in the last couple of years, and that has only intensified in the wake of recent announcements about Apple’s partnership with Globalstar and Qualcomm’s partnership with Iridium. Some analysts have even gone so far as to suggest that D2D represents the ‘largest opportunity in Satcom’s history’”. He adds that a move into D2D represents “significant” technical challenges although identifies the recent Apple+Globalstar agreement cost Apple little more than $100 million per year and is capable of “billions of messages per year”. “Nevertheless, D2D is becoming the next opportunity that SpaceX can hype, beyond its core fixed broadband market, as it looks for additional increases in the company’s valuation […]

Top Five Opportunities And Challenges Of AI In Healthcare

Top Five Opportunities And Challenges Of AI In Healthcare

Founder LifeWIRE Corp , |CEO Nova Insights |Digital Health Exec| Strategic Advisor| Fellow, HITLAB (Columbia University)| Inventor. getty Unless you have been in a commune in the Himalayas the past couple of months, I am certain you have heard of ChatGPT and its use as a form of artificial intelligence (AI). The reality is that AI, or certainly the concept, has been around for a very long time, and until recently, it’s been much less actual intelligence and more number crunching in that it goes through every permutation and combination of responses until it finds one that fits. As opposed to what conventionally is thought of AI, as true intelligence and reasoning. That all said, AI has now leapt into popular and mainstream culture and how we look at innovation and our world going forward. And certainly, healthcare is one industry where this has been an ongoing discussion and raging debate. AI in healthcare has the opportunity to transform the way we diagnose, treat and prevent diseases. The technology could help improve patient outcomes, reduce costs and increase efficiency in the healthcare system. As founder of a communications platform for healthcare providers and payers, here are the top five […]

Investor coalition ASCOR Project preps sovereign climate risk and opportunity assessment tools

Investor coalition ASCOR Project preps sovereign climate risk and opportunity assessment tools

Sovereign debt investors wanting to know how countries are dealing with climate change will soon have help from the ASCOR Project, launched Tuesday by a coalition of institutional investors. The project represents international institutional investors with a collective $5 trillion in assets, including BT Pension Scheme, London, Church of England Pensions Board, London, asset managers, green finance organizations and academics. ASCOR — Assessing Sovereign Climate-related Opportunities and Risks — is expected to be the first publicly available, independent, and open-source investor framework and database assessing the climate action and alignment of sovereign bonds, according to project officials. It will allow investors to assess individual country climate change approaches and progress. It will also help investors meet their own net-zero commitments and regulatory demands, including Task Force on Climate-Related Financial Disclosure reporting. The first phase of the project is a global public survey to get feedback from stakeholders in 25 pilot countries. Based on those responses, the project is expected to produce the ASCOR framework and final country assessments before the end of the year. Project officials are also planning an ASCOR roundtable with governments. Victoria Barron, head of sustainable investment at the £46.9 billion ($57.2 billion) BT Pension Scheme […]

Tech CEOs screwed up

Tech CEOs screwed up

In an attempt to explain why the company had laid off 12,000 employees , Sundar Pichai, the CEO of Google’s parent company, Alphabet, said executives decided to slash jobs after a "rigorous review" of Google’s internal structures and organization. Pichai suggested that the company "hired for a different economic reality" than the one it faced and that the layoffs were necessary to set Google up for the future . But while Pichai, who made $280 million in compensation in 2019 , said he took "full responsibility for the decisions that led us here," he failed to elucidate those choices. He didn’t mention that during his time at the helm Google has been hit with billions of dollars’ worth of antitrust fines , been left in the dust by OpenAI’s ChatGPT despite "pivoting the company to be AI-first," and seen its core search product get steadily worse . And though Pichai later said at a company town hall that "all roles above the senior-vice-president level will witness a very significant reduction in their annual bonus," including his own , the vast majority of the pain from his missteps seemed to fall squarely on the shoulders of the 12,000 people who […]

Goldman Cuts US Recession Odds to 25% on Jobs, Business Outlook

Goldman Cuts US Recession Odds to 25% on Jobs, Business Outlook

Mike Wilson Says the Rally Could be Over Economists at Goldman Sachs Group Inc. said the risk of a US recession is receding amid a persistently strong jobs market and signs of improving business sentiment. The Goldman team led by Jan Hatzius cut its estimate for the probability of a recession in the next 12 months to 25% from 35%. By contrast, Bloomberg’s survey of economists last month pointed to a 65% chance of a downturn within that time. Historically the typical chance of a recession in any 12-month period is roughly 15%. “Continued strength in the labor market and early signs of improvement in the business surveys suggest that the risk of a near-term slump has diminished notably,” Hatzius wrote. Employers added more than half a million jobs in January, well above expectations, according to data published Friday. Goldman also pointed to a rapid slowdown in inflation, and wage growth that’s cooling down toward a level that’s compatible with the Federal Reserve’s 2% inflation target. The outlook supports the Fed’s view that a so-called “soft landing” for the economy is achievable, and also its inclination to raise interest rates by another 25 basis points in both the March […]

Business Owners: Nine Tips For Accomplishing Your New Year's Resolutions

Business Owners: Nine Tips For Accomplishing Your New Year’s Resolutions

Though they are often set with the best of intentions, it’s not uncommon for New Year’s resolutions and the motivation to meet them to fall by the wayside after a few weeks or months into the new year. Busy personal lives and stressful workdays can end up getting in the way, with “just getting by” taking precedence over any push to accomplish more than the status quo. But according to the members of Young Entrepreneur Council , your year doesn’t have to go that way. Below, they each offer their top trick for making New Year’s resolutions work, especially as they relate to business, and explain why it’s possible to achieve your goals with the right plan in place. Members pictured from left to right. Photos courtesy of the individual members. 1. Find An Accountability Partner To Motivate You I think the greatest thing you can do is make yourself accountable by getting an accountability partner or by joining a mastermind group. This can be done by reaching out to another entrepreneur, colleague or business mentor whom you trust and respect. Having someone else who knows what you’re working on and actively checks in with you will help keep […]

12 Tips To Solidify 'Win-Win' Partnerships In Business

12 Tips To Solidify ‘Win-Win’ Partnerships In Business

When you’re trying to develop a serious alliance with another company, it’s essential for every leader to closely evaluate the blindspots and keep their eyes open for any red flags. Test the waters lightly and take small steps before jumping into a full business commitment. Fostering an environment of communication that enables each party to be clear, transparent and comfortable about sharing their company’s core values, mission statement and long-term expectations is the best way to handle any negotiation or potential business collaboration before you sign the dotted line and have to deal with buyer’s remorse. For further ideas on how to cultivate a win-win relationship with another company or organization, apply these 12 suggestions, courtesy of members from Forbes Business Development Council . Members pictured from left to right. Photos courtesy of individual members. 1. Work In A Transparent Manner To Build Long-Term Trust Cultivating these relationships can be done by focusing on mutual benefits and building trust. This can involve identifying shared goals and objectives, working to align strategies and resources and engaging in open and honest communication. By working together in a collaborative and transparent manner, biz dev leaders can help create mutually beneficial partnerships that […]