The shares of the leading BPM services provider gained up to 4 percent after the company collaborated with Microsoft (NASDAQ: MSFT ) Azure OpenAI to deliver cutting-edge digital transformation services. With a market capitalization of Rs 21,610.20 crore, the shares of Firstsource Solutions (NS: FISO ) Ltd were trading at Rs 310.05 per share, increasing around 1 percent as compared to the previous closing price of Rs 307.35 apiece. Is Firstsource Solutions a buy or sell? What is its Fair Value? What are the company’s health parameters? What are the positive and negative factors driving the company — ProTips? Know all the answers on the company’s overview page here . Reason for rise:- Today the shares of the company have seen positive movement after Firstsource Solutions Ltd announced a collaboration with Microsoft to deliver cutting-edge digital transformation services to clients worldwide. Additionally, by using Microsoft Azure OpenAI Service, the company aims to enhance its service offerings, driving innovation and efficiency across various industries. Furthermore, under this new project, Firstsource will use Azure OpenAI Service, Azure AI Search, and Azure AI-Language to create generative AI-powered solutions and business platforms that maximize the value of enterprise data. These technologies will provide […]

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New Delhi, Indian IT major Infosys on Tuesday said it has entered into a long-term collaboration with British community bank Metro Bank to digitise the bank’s operations. The collaboration will utilise Infosys Topaz, the firm’s AI-first offerings, to enhance Metro Bank’s digital capabilities, improve automation , refine data, and embed further AI capabilities . This will assist the bank in increasing efficiency and saving costs, a regulatory filing said. "At the end of this transformation, we will be a very different business, but the true essence of Metro Bank will remain the same — a high-quality service organisation putting customers centre-stage," Metro Bank CEO Daniel Frumkin said. The bank expects to deliver 80 million pounds of annualised cost savings this year across multiple initiatives, as it progresses towards the target of reaching mid-to-high teen return on tangible equity by 2027, he added. "Our shared goal is to continually enhance customer engagement , community focus, and the integration of physical and digital experiences, thereby accelerating growth and value creation for Metro Bank," Dennis Gada, EVP and Global Head of Banking and Financial Services , Infosys, said. Shares of Infosys were trading at Rs 1,951 apiece on the BSE on Tuesday. […]

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Collaborating with Infosys will allow Metro Bank to enhance its digital capabilities, improve automation, refine data, and embed further AI capabilities. 2 Min Read Infosys has entered into a long-term collaboration with Metro Bank to enhance some of the bank’s IT and support functions, while digitally transforming its business operations. Share Market Live NSE The collaboration supports the bank’s ongoing efficiency and cost saving efforts. Collaborating with Infosys will allow Metro Bank to enhance its digital capabilities, improve automation, refine data, and embed further AI capabilities. "Infosys’ vast experience and capability will help Metro Bank continue to build a more agile bank, poised for meaningful growth," the company said in a filing. "This collaboration with a world class provider like Infosys builds on the solid foundations we have already laid, unleashing our true potential, and creating a sustainably profitable and scalable organization that is fit for the future. At the end of this transformation, we will be a very different business, but the true essence of Metro Bank will remain the same – a highquality service organization putting customers centre-stage," said Daniel Frumkin, Metro Bank Chief Executive Officer. Metro Bank expects to deliver £80m of annualized cost savings this […]

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The lender said the deal is expected to help it save cost and improve efficiency with the expansion of digital and AI capabilities. The bank will leverage Infosys Topaz, an AI-first offering using generative AI technologies, to deliver a simpler more consistent customer experience for its FANS. Tags: #Infosys first published: Sep 17, 2024 05:52 pm Top Trends Angel Tax Wipro Budget news New Income tax slab IPO News Advisory Alert: It has come to our attention that certain individuals are representing themselves as affiliates of Moneycontrol and soliciting funds on the false promise of assured returns on their investments. We wish to reiterate that Moneycontrol does not solicit funds from investors and neither does it promise any assured returns. In case you are approached by anyone making such claims, please write to us at grievanceofficer@nw18.com or call on 02268882347

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File – Minister of Communication and Informatics, Budi Arie Setiadi. (ANTARA FOTO/Muhammad Iqbal/YU) Tangerang, Banten (ANTARA) – Minister of Communication and Informatics, Budi Arie Setiadi, said on Tuesday that during the last year of his leadership, his ministry has made several major achievements in digital transformation. He noted that the first accomplishment was the development of base transceiver stations (BTS). "By the end of last year, we completed around 5,000 BTS installations that had previously stalled," Setiadi said. The BTS inauguration at the end of 2023 was conducted directly by President Joko Widodo, coinciding with the launch of the Republic of Indonesia-1 Satellite (SATRIA-1). These digital infrastructures were built as part of efforts to ensure equitable connectivity, which serves as one of the foundations for national digital transformation, as outlined in the 2021–2024 Digital Indonesia Road Map. According to Setiadi, another significant achievement in Indonesia’s digital transformation has been the handling of online gambling. He emphasized that the progress in combating online gambling has been substantial, helping to reduce its prevalence by nearly 50 percent. "We are not yet fully satisfied with eradicating online gambling. Therefore, we continue to enhance our measures," he added. Data from the Ministry of […]

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Insurers urged to align digital transformation with CIIN to re-strategise for accelerated insurance CII UK lauds Sovereign Trust in manpower INSURANCE professionals have been urged to view digital transformation as a platform for creating a customer-centric mindset, and should not be seen only in the light of digital dais that offers personalized, seamless experiences for customers, easy operations, and innovative products that address the changing risk landscape. Mrs. Yetunde Olubunmi Ilori gave the charge in her welcome address at the insurance professionals gathering in Abeokuta, Ogun State, recently, for this year Insurance Professionals Forum of the Chartered Insurance Institute of Nigeria (CIIN). She employed the attendees both present physically and virtually to focus on building trust, offering transparency, and fostering long-term relationships. Related Posts MORE is MORE ‘Telcos must embrace data-driven strategies to enhance customer experience’ ITU ranks Nigeria high in digital transformation readiness Mrs. IIori stated that expanding market reach entails understanding the evolving needs of customers, reaching underserved segments and providing solutions that speak directly to their concerns. She said the theme, “The Insurance Industry: Transformation Strategies towards Expanding Market Reach,” aligns with the theme of her Presidency, “Igniting the Bedrock of our Envisioned Industry,” and reminded […]

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Infosys , the Bengaluru-based IT behemoth, has announced a strategic partnership with the Life Insurance Corporation of India (LIC), the country’s largest life insurance company. The collaboration is aimed at driving LIC’s digital transformation initiative, DIVE (Digital Innovation and Value Enhancement). What Happened : Infosys revealed on Monday its alliance with LIC to fast-track the latter’s digital transformation initiative. The partnership is designed to create a state-of-the-art NextGen Digital Platform that focuses on omnichannel engagement and data-driven hyper-personalisation for LIC’s customers, agents, and employees, the company said in a press release. See Also: Adani Power, Adani Green Gain Up To 7% On Power Agreement With Maharashtra Govt, Opposition Reacts The platform will utilise Infosys’ AI capabilities from Infosys Topaz and DevSecOps services from Infosys Cobalt to deliver a seamless digital experience. Siddhartha Mohanty , CEO at LIC, expressed his enthusiasm about the partnership, stating, “Our collaboration with Infosys marks a significant milestone in our digital transformation journey. It will not only enhance our operational capabilities but also enable us to cater to our vast customer, agent and employee base with newer, more personalized experiences.” Salil Parekh , CEO at Infosys, echoed Mohanty’s sentiments, stating that the collaboration aims to […]

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IT services company Infosys on Monday announced it has been selected by Life Insurance Corporation ( LIC ) to drive its digital transformation with NextGen Digital Platform , focusing on omnichannel experiences and data-driven hyper-personalisation for customers, agents and employees. The company did not divulge the size of the deal. "Infosys…today announced its collaboration with the Life Insurance Corporation of India ( LIC ), the largest life insurance company in India, to spearhead its digital transformation initiative called DIVE (Digital Innovation and Value Enhancement)," according to a release. Under this, Infosys will enable the creation of a NextGen Digital Platform, which will focus on delivering omnichannel engagement and data-driven hyper-personalised experiences to LIC’s customers, agents and employees. "Infosys was selected by LIC for its extensive experience in executing large-scale digital transformation projects and its deep expertise in the banking, financial and insurance sectors," the release said. Infosys will provide LIC with turnkey system integration services using AI capabilities from Infosys Topaz and DevSecOps services from Infosys Cobalt. Infosys Cobalt is a set of services, solutions, and platforms for enterprises to accelerate their cloud journey, while Infosys Topaz, an AI-first offering suite, enhances Cobalt with generative AI capabilities. Besides this, […]

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