Listen to this story Subscriber Benefit As a subscriber you can listen to articles at work, in the car, or while you work out. Subscribe Now 0:00 0:11 Denise Linn Riedl (photo courtesy City of South Bend) SOUTH BEND, Ind. – Among several cities with 75,000–125,000 residents, the city of South Bend, was named the No.1 Digital City at the 2024 National League of Cities Conference. Established by the Center for Digital Government to recognize cities improving constituent services through innovative technology, South Bend won first place for incorporating generative AI, expanding the Open WiFi Network, and the revamped Police Transparency Hub. Inside INdiana Business spoke with South Bend Chief Innovation Officer Denise Linn Riedl about the digital transformation that is occurring within city government. This article has been edited for length and clarity. Speaking about the Digital Cities Awards, what key strategies propelled the city from not making the top 10 in 2014 to being No. 1 a decade later? We’ve done a lot since then. We built up a whole new cybersecurity program in the last three years. We turned on 311 digital requests. People can submit requests online, in addition to calling 311, for any of […]
Himachal Pradesh’s Employment Surge: Global Opportunities and Digital Transformation
This image is AI-generated and does not depict any real-life event or location. It is a fictional representation created for illustrative purposes only. Himachal Pradesh has made significant strides in employment, creating 39,220 jobs over the past two years, including 13,704 government positions, according to Chief Minister Sukhvinder Singh Sukhu. In a recent review of the Labour and Employment Department, Sukhu unveiled plans to fill existing vacancies and expand overseas employment opportunities for skilled individuals. An MoU with Dubai-based EFS Facility Services promises job placements abroad. The government prioritizes digital transformation, urging the digitization of data to enhance job matching and operational efficiency statewide. (With inputs from agencies.)
What is digital transformation?
Authors Keith O’Brien Writer, IBM Consulting Amanda Downie Editorial Content Strategist, IBM Mark Scapicchio Content Director Digital transformation is a business strategy initiative that incorporates digital technology across all areas of an organization. It evaluates and modernizes an organization’s processes, products, operations and technology stack to enable continual, rapid, customer-driven innovation. Today customers expect to be able to conduct their business, do their work and live their lives by using the latest technology advances. They expect this ability from wherever they are, anytime they want, by using the device of their choice and with all the supporting information and personalized content they need close at hand. The ultimate goal of digital transformation is to meet these expectations. Every organization’s digital transformation implementation is different. It can begin with a single focused technology project, or as a comprehensive enterprise-wide initiative. It can range from integrating digital technology and digital solutions into existing processes and products, to reinventing processes and products or creating entirely new revenue streams by using still-emerging technologies. But experts agree that digital transformation is as much about business transformation and change management as it is about replacing analog processes or modernizing existing IT. While often led by […]
Mondelez partners with AWS to accelerate digital transformation
Source: ©PITER2121 – STOCK.ADOBE.COM CHICAGO — Snacks and confections giant Mondelez International has tapped Amazon Web Services (AWS), Amazon’s infrastructure technology subsidiary, as its primary provider of cloud computing services. Chicago-based Mondelez said the partnership will spur digital innovation across the company, with the AWS cloud infrastructure and services bringing more security, agility, cost efficiency and reliability to operations. The transition to AWS also is expected to bolster Mondelez’s artificial intelligence (AI) capabilities and enterprise resource planning (ERP) system, now being migrated to the SAP RISE platform powered by AWS. So far, Mondelez said it has “already migrated hundreds of workloads” to the AWS cloud platform. “A key focus of our growth strategy is our digital transformation,” said Kostas Georgakopoulos, chief technology officer and chief information security officer at Mondelez. “AWS is a strategic partner complementing our own internal cloud platform engineering capabilities to lead digital transformation across the enterprise.” The shift to AWS will accelerate the move to the SAP RISE ERP platform, which is expected to deliver improved performance, reliability, resiliency, security and AI functionality for business systems and insights, according to Mondelez. In July, Mondelez’s board of directors approved $1.2 billion in funding for a multi-year […]
‘Businesses aligned with aged care, digital transformation in-demand from 2025 and beyond’: business mentor forecast
Business mentor Alex Apawan Sy (far left) on business trends this 2025 Credit: Supplied by Alex Apawan Sy Business mentor Alex Apawan Sy (far left) on business trends this 2025 Credit: Supplied by Alex Apawan Sy Smart Money View Podcast Series Get the SBS Audio app Other ways to listen Download (11.06MB) By Cristina Lazo Source: SBS Share this with family and friends According to business consultant Alex Apawan Sy, trade or occupations that deal with personal care, cybersecurity, and digital transformation will be highly relevant beginning this year. Key Points Based on the Australian Government Department of Health and Aged Care, 456,000 people worked in the aged care industry in 2024. According to Sy, being a good chef also has its benefits considering the wide scope of work they can do from hosting private events, and launching fusion cuisine, among others. Thanks to the caring nature of Filipinos particularly for the elderly, Sy says Filipino- Aussies are well-poised to put up their own Aged Care service. LISTEN TO THE PODCAST May Peraan: Alex Apawan Sy: Patok na negosyo sa 2025 image ‘Businesses aligned with aged care, digital transformation in-demand from 2025 and beyond’: business mentor forecast SBS Filipino […]
Digital transformation keeping CEOs up at night
07 January, 2025 News WRITTEN BY Adam Orlando Digital transformation has surpassed the skilled labour shortage as the top priority for Australian C-suite executives and board members from private sector enterprises. This is according to the seventh edition of KPMG ’s ‘Keeping us up at night survey’ of Australian business leaders reflects the fast pace of change facing organisations. The survey results show that talent issues – having access to a sufficient number and range of quality workers – which had been a top priority for the majority of executives for the past few years, are now seemingly under control. However, the exponential march of technology in corporate and personal lives is continuing to raise unease in leaders from a risk, investment return, and adaptation perspective. As such, KPMG notes that the digital transformation – and extracting organisational value from it – rose from fourth place in the 2024 edition to number one in this year’s survey. More than half (53%) of Australian business leaders nominated this as their main concern for the next 12 months. It also topped the list of concerns over the next three to five years, rising from fourth place in the 2024 survey. Second […]
Digital transformation to be rolled out in Vietnam textbook production: publisher
Digital transformation will be implemented in textbook publishing and management, said Assoc. Prof. Dr. Nguyen Van Tung, deputy editor-in-chief of the Vietnam Education Publishing House (VEPH). As a wholly state-owned enterprise under the Ministry of Education and Training, VEPH is tasked with compiling, editing, printing, and distributing textbooks and educational products to serve research, teaching, and learning at all levels. In recent years, with the rapid growth of digital technology, the market for e-books and digital learning materials has expanded significantly, leading to a decline in demand for traditional paper-based educational books. Providing textbooks and digital learning materials on two platforms The development and distribution of textbooks for general education is both a political task and a key business activity of the publisher. With the rapid advancement of digital technology and the growing market for e-books and digital learning materials, the demand for traditional paper-based educational books has significantly decreased. Therefore, implementing digital transformation is not only a direction from the Party, the Government, and the Ministry of Education and Training, but also an inherent and inevitable necessity for the publishing house. Since 2020, VEPH has provided textbooks and digital learning materials on two platforms: taphuan.nxbgd.vn and hanhtrangso.nxbgd.vn . […]
Malaysia’s U Mobile, Felda team up for digital transformation
U Mobile , a Malaysia-based 5G network provider, has signed an agreement with government agency Federal Land Development Authority (FELDA) , that will enable the telco to play a critical role in supporting the group on its digital transformation drive. The duo said in a statement on Monday that as a start, U Mobile will be implementing enterprise grade connectivity solutions to all FELDA offices and branches across the nation. This will see FELDA’s traditional communication platform that consists of physical landlines be upgraded to a converged solution that will allow greater mobility, efficiency as well as the ability to provide better customer service. The uplift will enable individuals working at FELDA’s offices and branches nationwide to access voice calls or data across three devices through one phone number. For FELDA, this transformation brings about multiple benefits such as cost efficiencies by eliminating the need for many phone lines, improved customer service as staff can respond to calls without being at their desks, scalability as FELDA can add on extensions to accommodate growing business needs, as well as enhanced productivity as staff may collaborate more efficiently. “As Malaysia’s future second 5G network provider, U Mobile is delighted to be […]
EE Retail Director Asif Aziz: digital transformation not just about technology but also people and culture
Asif Aziz, Retail Director, EE/BT Group , has taken to social media to discuss his recent completion of the Leading AI and Digital Transformation Programme at INSEAD in Fontainebleau. In a LinkedIn post, he said: "It was an invaluable experience, equipping me with the latest insights into AI and practical skills to drive effective digital transformation.” "One of my biggest takeaways is that digital transformation is not just about technology – it’s fundamentally about people and culture. Success requires clarity of purpose, ownership at all levels, and organisational alignment, underpinned by relentless execution. Leadership and quality data are critical enablers, but transformation ultimately thrives when combined with a shared vision and commitment." He added: "The programme brought theory to life through case studies of both successes and failures, offering a deep understanding of why some transformations succeed while others falter. Engaging with global experts, thought leaders, and peers from diverse industries created an exceptional learning environment." "INSEAD’s focus on leading with purpose, leveraging technology for the greater good of people and the planet was particularly inspiring, especially amidst the excitement and apprehension surrounding AI today. This perspective is a challenge I am keen to embrace." "Networking with talented professionals […]
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YASH Technologies Leads Amiantit’s Successful Transition to SAP S/4HANA, Setting New Standards for Digital Transformation in Manufacturing USA – English Middle East – English
Empower Amiantit to embrace a future-ready digital core with SAP S/4HANA. RIYADH, Saudi Arabia, Jan. 7, 2025 /PRNewswire/ — YASH Technologies, a global innovator in digital transformation, has announced the successful deployment of the SAP RISE Conversion project at Amiantit, a global leader in advanced piping solutions. YASH Technologies and Amiantit Group teams celebrate the successful SAP S/4HANA Go-Live, marking a key milestone in their digital transformation journey Recognizing the need to upgrade from SAP ECC to SAP S/4HANA, Amiantit collaborated with YASH to overhaul its IT landscape, ensuring operational resilience and meeting the demands of a dynamic global economy. As one of the first MENA-region organizations to adopt SAP solutions, Amiantit sought to future-proof its business operations with this transition. The transformation project revamped critical areas, including finance, supply chain, logistics, and human resources, while preserving legacy integrations and enhancing existing functionalities. Leveraging SAP FIORI, the upgrade introduced an intuitive user experience while seamlessly integrating custom code and third-party systems. YASH further supported the initiative with robust team member training programs, equipping Amiantit’s workforce to leverage the platform’s full potential. Speaking about the transformation, Omar Zainalabdeen Hakeem, Director- Shared Services at Amiantit, said, "The move to SAP S/4HANA […]