by Ellen F. Warren Bhavya Wadhwa is currently Senior Manager/Senior Architect for Technology Applications Consulting and Business Transformation at IBM. In the past decade, he has held technology centric leadership positions at four of the top five global consulting organisations. Bhavya specialises in complex service and operations management digital transformations using ServiceNow, optimising processes in IT, Human Resources, Service Delivery, Procurement, Supply Chain, and Security for organisations across diverse industries. He is a recognised subject matter expert (SME), thought leader, and speaker at leading industry conferences, including ServiceNow World Forum and the global ServiceNow Knowledge 2023 and 2024 events, where he presented on telecom industry architectures and global procurement and supply chain solutions. Among his significant career accomplishments, Bhavya has led strategic technology development projects for major clients in the life sciences, retail, energy, pharmaceutical, media, education, transportation, and telecommunications sectors, transforming business operations to drive cost savings and efficiency gains. In designing management information systems that drive digital transformation and innovation, Bhavya is trusted by his clients’ executives and stakeholders to analyse business requirements and architect solutions that solve operational problems and generate tangible outcomes. Leading cross-functional teams, his strategic ServiceNow implementations utilise core technologies, enterprise platforms, technology […]
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