Behind the Global Airport Industry’s Digital Transformation Technical infrastructure at major aviation hubs is undergoing a transformation to handle record passenger volumes and increased operational complexity For passengers passing through the world’s busiest airports, the visible signs of digital transformation are everywhere. Mobile boarding passes have replaced paper tickets. Baggage tags contain digital chips instead of just barcodes. Security officers monitor AI-enhanced camera feeds. Yet these passenger-facing changes represent only a fraction of the technological revolution reshaping aviation infrastructure. Behind the scenes, airport operators are undertaking their most significant digital transformation in decades. The pressure to process more passengers – while maintaining security – has turned these transport hubs into sophisticated data centres, processing millions of data points across interconnected systems that keep aircraft flying and passengers moving. The scale of this transformation has intensified as global air travel rebounds. With more than 904 million passengers screened by the US Transportation Security Administration in 2024 – a 5% increase from one year earlier – airports are accelerating digital upgrades that were paused during travel restrictions. Network providers compete for share of aviation infrastructure market At the centre of this transformation, network infrastructure providers are competing to modernise airport systems. […]
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