Bank of Abyssinia Selects Newgen for Delivering Superior Customer Experience

The Ethiopia-based bank aims to transform its retail and SME loan processes DUBAI, UAE, Feb. 2, 2023 /PRNewswire/ — Newgen Software, a global provider of low code-based digital transformation platform, NewgenONE , today announced that Bank of Abyssinia, one of the fastest growing banks in Ethiopia has onboarded Newgen for end-to-end automation of retail and small and micro enterprise (SME) loan types. With the loan origination solution , built on NewgenONE, the bank will streamline the origination, processing, tracking, and disbursement of loans. The solution will be used in 750+ branches spread across Ethiopia. The Bank will leverage Newgen’s platform with capabilities such as business rule engine , workflow management , and document management and ensure 360-degree process visibility in the business activity monitoring and reporting. The robust system will equip the bank to meet the growing business demands and allow them to transform digitally and scale operations to handle high-volume transactions. "Newgen’s loan origination solution will enable us to respond faster to customer queries and requests. It is vital for us to offer a premium user experience to our valuable customers. Newgen’s solution will help us achieve operational excellence and business innovation, enabling us to stay ahead of […]

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