OpenText commissioned survey reports that B2B integration helps to improve the cost, efficiency, and visibility of supply chain operations A new IDC White Paper, sponsored by OpenText™ ( NASDAQ: OTEX ), ( TSX: OTEX ), unveils that one of the biggest gaps in supply chain efficiency is the adoption of modern, digital technologies. As the study suggests, those companies more progressed in their business-to-business (B2B) digital transformation journey outperform those less progressed in revenue, profit, customer satisfaction, and responsiveness rate. Survey highlights With the current levels of supply chain complexity, global reach and partner/supplier diversity, it has become clear that the ‘old’ ways of doing things do not work in today’s modern supply chain. This study demonstrates the resiliency of digital transformation in the supply chain, with over 78% of respondents reporting that B2B integration has improved the overall performance of their supply chains 1 . “B2B integration represents the backbone of a digital-first, resilient supply chain and should be a top priority for those companies that remain encumbered by manual paper-based processes.” said Simon Ellis, Program Vice President at IDC 2 . B2B integration is necessary for a resilient supply chain Although supply chain resiliency is critical in […]
B2B Integration is the Backbone of a Digital-First, Resilient Supply Chain
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