In Digital Transformation, The Hardest Part Is Discarding The Past

In Digital Transformation, The Hardest Part Is Discarding The Past

Digital transformation requires different management getty Most big firms attempting digital transformations today are frustrated with the results . At least a score of reasons help to explain the failure. But one particular cause stands out: qualms about letting go of the past. Effective digital transformations must recognize the need for a fresh start, re-examining every aspect of management with new eyes, and a passion for enabling real change, not change in name only. In persuading executives to get started on a digital transformation, it can be tempting to understate the scale of the change, or the length of the transformation journey, and talk of building on the past, as if this is simply merely updating practices that are no longer right for the time. Such language removes any hint of implicitly criticizing executives for unwitting mis-steps taken in the past: it offers the solace that they were merely doing what everyone else thought at the time was right. But it risks stimulating the taste for the status quo and inhibiting the growth of the curious mindset that is needed to enable real change. The reality is that effective digital transformation requires a re-imagination of the very concept of […]

Q&A: Jefferson County, Colo., Innovation Program Manager on Digital Transformation

Q&A: Jefferson County, Colo., Innovation Program Manager on Digital Transformation

In Jefferson County, Colo. , Innovation Program Manager Marlin McDaniel heads a team focusing on technology projects that could improve the lives of county citizens and digitalize processes for county employees. McDaniel founded the innovation program in 2018, and since then he’s worked within the county to spearhead initiatives that also have supported state cybersecurity efforts. StateTech Managing Editor Mickey McCarter interviewed McDaniel about ongoing initiatives and measurable success in his county’s innovation efforts. STATETECH: Tell us about your work for Jefferson County. MCDANIEL: The primary focus for our group is to manage digital transformation, to explore emerging technologies for new uses that make the lives of our community members better, easier and more effective when they interact with government, as well as employees when they’re working through their daily jobs. I personally have a team of four professional staff. Right now, I also have eight interns working on a variety of projects that are all focused on digital transformation. We bring on bright, talented students from our local universities. Essentially, they’re looking for trends and they’re looking at ways of using our existing technology, building business cases around them and prototyping them. They may look at digital voice […]

Can Digital Transformation of Health Keep the Pace of Technological Innovation?

Can Digital Transformation of Health Keep the Pace of Technological Innovation?

In 2022, the Global Digital Health Forum hosted its first hybrid conference, gathering over 400 attendees in person and more than 1,000 virtually. While balancing catching up with friends and colleagues and attending sessions (the agenda was packed; watch recorded sessions until March here ) was difficult at times, I used the forum, as always, to reflect on the state of digital health and future trends and challenges. What remains constant is that technological innovation is moving quicker than we can implement it. For example, we are grappling with how to use artificial intelligence to improve health outcomes without introducing additional bias into health care. As we progress from digitizing (adapting processes and tools to digital technologies) to digital transformation (the process of revamping the health sector to maximize the benefits of using information and communications technology to improve service quality and efficiency), we need our enabling environments to keep up with the pace of rapidly changing technology. At the forum, equity , governance , and human resources stood out as important elements of ensuring this. You may think, “Has this author been living under a rock? We have been talking about these topics for years.” Indeed, we have. […]

AWS and SAP Expand Partnership to Accelerate Digital Transformation

AWS and SAP Expand Partnership to Accelerate Digital Transformation

AWS and SAP have announced a new partnership aimed at helping customers accelerate their digital transformation. SAP has been steadily reinventing itself with a focus on cloud computing. CEO Christian Klein made clear in late-2021 that the strategy was working. “Our strategy is clearly working. Customers are choosing SAP for their business transformation in the cloud. We see record adoption of our applications and our platform. This has resulted in strong acceleration of our cloud growth.” The company has been building partnerships with other cloud providers to help customers accelerate their digital transformation and cloud migration. SAP partnered with IBM in early 2022, and has now expanded its partnership with AWS. “AWS and other infrastructure providers are becoming increasingly important to SAP’s business as we help our customers benefit from digital transformation in the cloud with RISE with SAP,” said Elena Ordóñez del Campo, senior vice president and strategic partner officer, SAP. “Building on our partnership of 15 years, we move into the new year with aligned go-to-market teams in every region, an industry-leading portfolio of solutions enabled by our joint reference architecture, and a growing selection of co-innovations — all ready to help accelerate value for our customers. […]

Digital transformation by degrees

Digital transformation by degrees

Property managers Liberty Two Degrees recognise the value of technology and are keenly focused on using digital transformation to benefit both tenants and end-customers. For Andy Higgins, finding success in e-commerce is all about logistics, which is what he and his team will be focussing on as they launch Bob Group, SA’s latest all-in-one e-commerce marketplace. As a precinct-focused real estate investment and development firm, Liberty Two Degrees co-owns a number of property portfolios. These SA-based assets are mostly retail-focused and include Sandton City and Eastgate malls. The company focuses on attracting quality brands into its malls, with its anchor tenant in these centres always one of the major local retailers. According to Pat Masithela, CIO at Liberty Two Degrees, as the mall owner, the company provides its tenants with infrastructure, as well as playing a big role in attracting customers into the malls. “For us, technology is key, and we see digital transformation as a means to accelerate our broader company strategy, which is to create great experiences for tenants, to develop thriving malls, and to deliver great shopping experiences for customers. At the same time, we want to provide our own people with the requisite tools to […]

Creating Products in a Digital World: The Role The Product Mindset Plays

Creating Products in a Digital World: The Role The Product Mindset Plays

Digital transformation continues for organizations everywhere. To stay ahead, businesses need to know how to build successful digital products. 3Pillar Global president and CEO, David DeWolf, shares how a product mindset is crucial to success. The rate at which the world is digitizing continues to increase. According to IDC , global spending on the digital transformation of business practices, products and organizations is forecasted to reach $2.8 trillion in 2025. As digital transformation ramps up for organizations everywhere, business leaders are charged with helping their product teams choose where to focus their efforts amid constant digital disruption and growing competition. This means they must know how to build successful digital products. To do this, they must adopt a Product Mindset. The Importance of a Product Mindset A Product Mindset, a collection of characteristics and principles that guide executives and their teams to build digital products that drive outcomes, is critical in a world where digital transformation reigns supreme. But the Product Mindset isn’t just a one-time event; it’s a cultural shift that requires the entire organization to be involved. Adopting a Product Mindset is beneficial as businesses work to develop digital products that resonate with their customers. The product […]

Broadridge Extends Digital Wealth Platform Partnership with IGM Financial

Broadridge Extends Digital Wealth Platform Partnership with IGM Financial

IG Wealth Management will leverage Broadridge’s R.Broker solution to optimize advisor team productivity and enrich client experience NEW YORK and TORONTO, Jan. 18, 2023 /PRNewswire/ — As the wealth management industry furthers its digital transformation journey, global Fintech leader, Broadridge Financial Solutions , Inc. (NYSE: BR ), today announced IG Wealth Management ("IG"), part of the IGM Financial Inc. (IGM) (TSX: IGM) family of companies, has signed a multi-year contract extension to IG’s use of Broadridge’s R.Broker solution, a component of the Broadridge Wealth Platform. "Building on a successful five-year partnership, Broadridge is thrilled to expand our relationship with a company that shares our commitment to digital transformation," said Karin Yorfido, General Manager, Global Technology and Operations Canada, at Broadridge. "The Broadridge R.Broker Wealth solution provides IG with enterprise-wide benefits through streamlined operations, timely access to market product advantages and the ability to consistently offer products and services across any channel. IG is well positioned to continue to grow its business with the continuous wealth innovation provided through the Broadridge solution." With a flexible, scalable platform powered by an aggregated data layer, the Broadridge Wealth Platform is an open, component-based ecosystem designed to help firms drive innovation, perform more […]

Singtel is first telco in Singapore to launch Zoom’s latest communication solutions for enterprise digital transformation

Singtel is first telco in Singapore to launch Zoom’s latest communication solutions for enterprise digital transformation

Singapore – Singtel today announced the release of the latest enterprise communication solutions from Zoom Video Communications, Inc. to enhance customer service delivery, operational efficiency and support overall digital transformation. Several new solutions will be added to Singtel’s suite of 5G and unified communications (UC) offerings [1] . These services will be progressively made available to enterprises, starting from next month with Singtel’s Zoom Phone Connector where phone calls can be enabled from fixed lines to Zoom Meetings. Other solutions that will enable a more immersive meeting experience amidst rising demand for hybrid working and team collaboration include Zoom One, which encompasses team chat, phone, whiteboard, meetings, rooms, workspace reservation, and more. Available in the future, Zoom Contact Center and Zoom Virtual Agent will engage customers via intelligent digital interactions, and Zoom IQ for Sales will enhance sales productivity. More details on the Zoom solutions can be found in Annex A . UC platforms such as Zoom can also be integrated into Singtel’s Communications Platform-as-a-Service (CPaaS), a cloud-based infrastructure that enables capabilities such as voice, video and messaging to interoperate with business. This differentiating platform allows customers to onboard new services like the Do Not Call functions, Contact Centres-as-a-service […]

OpsGuru expands capabilities to help Canadian companies accelerate digital transformation through Strategic Collaboration Agreement with AWS

OpsGuru expands capabilities to help Canadian companies accelerate digital transformation through Strategic Collaboration Agreement with AWS

Expanded multi-year agreement furthers OpsGuru’s cloud solution capabilities and service offerings Vancouver, BC –News Direct– OpsGuru, a Carbon 60 Company and a leading Canadian cloud consulting organization, today announced it has signed an expanded multi-year strategic collaboration agreement (SCA) with Amazon Web Services (AWS). This multi-year agreement builds on OpsGuru’s existing AWS expertise and further allows the organization to accelerate digital transformation initiatives for the benefit of Canadian companies. "This expanded agreement is a natural next step for OpsGuru’s long-standing collaboration with AWS," says John Witte, President & CEO of Carbon60. "For years, OpsGuru and AWS have collaboratively empowered Canadian companies to navigate their cloud transformation with impactful results. With this agreement in place, OpsGuru is excited to deliver even more AWS customer-centric solutions to existing and new customers, tailored to support their unique business goals." This is how you can potentially earn extra income every single month.. Benzinga’s full-time trader Chris Capre is sending simple options trade alerts to traders like you. Click Here to get his trades for only $0.99! As an AWS Premier Tier Service Partner in the AWS Partner Network (APN), OpsGuru is continuously adding to its key AWS competencies and holds five AWS competencies […]

Zafin Launches New Transformation and Modernization Group

Zafin Launches New Transformation and Modernization Group

The new unit will accelerate Zafin’s momentum in the market as financial institutions continue to transform their businesses and modernize their customer journeys. The company has experienced a period of strong growth as financial institutions embark on core modernization programs at an unprecedented pace, with Zafin’s product and pricing platform being central to accelerating and de-risking these programs. “The pace for digital transformation in the banking industry needs to break barriers. So, financial institutions can keep up with customer expectations, counter competitive threats, and improve cost structures,” said Al Karim Somji, Founder and Group CEO of Zafin. “We are committed to investing in growing our team and SaaS platform to enable Transformation and Modernization at pace.” Zafin has added three new executives to lead the Transformation & Modernization group; all joining the company after successful tenures at IBM. Charbel Safadi has been named President of the Transformation & Modernization group; he comes to Zafin after a senior leadership position with IBM Consulting in Canada. Shahir Daya will serve as Chief Technology Officer for the Transformation & Modernization group; he joins Zafin after 27 years at IBM, most recently as IBM Distinguished Engineer and Chief Architect for IBM Consulting in […]