Unlocking innovation: modernizing government digital services

Unlocking innovation: modernizing government digital services

Image by Gerd Altmann from Pixabay In today’s digital-first world, the relationship between government and the public is increasingly shaped by the quality of online resources. A 2023 Deloitte survey revealed that more than half of respondents prefer engaging with government agencies through their websites. Yet, many public sector websites fall short of expectations, with outdated content, slow load times, broken links, and accessibility issues creating a digital divide between the government and its constituents. The White House has acknowledged this gap through the report Building Digital Experiences for the American People , which outlines a framework for government digital modernization. The report highlights critical issues, including the following alarming statistics: $140bn in potential government benefits go unclaimed annually due to outdated processes. Only 2% of government forms are digitized. 60% of federal websites have accessibility issues. 45% of federal websites aren’t mobile-friendly. Bridging the digital divide in government These statistics underscore the need for a comprehensive approach to modernizing government digital services. According to Michael Khalili, Director of Product Marketing for WordPress VIP, “When people need to engage with your agency, it’s typically online. If your digital properties can’t keep up with that, you’re not serving the public.” […]

BWXT NOG Selects iBase-t’s Solumina for Manufacturing Operations Digital Transformation

BWXT NOG Selects iBase-t’s Solumina for Manufacturing Operations Digital Transformation

iStock.com/Dragos Condrea iBase-t , a provider of manufacturing cloud software for the aerospace and defense industry, announced that BWXT Nuclear Operations Group, Inc. (BWXT) has selected iBase-t’s Solumina Manufacturing Operations platform to accelerate its digital transformation efforts in manufacturing operations and sustainment, including enabling BWXT’s model-based engineering needs. Solumina’s microservices-based open architecture and cloud-native technology is the industry’s first manufacturing operations platform to support Model-based Engineering (MBE) requirements on the shop floor and sustainment depot. Solumina MBE is designed to enable BWXT to improve operational efficiency by extending engineering data to speed up modifications in manufacturing production and sustainment processes while sustaining quality controls. BWXT will deploy iSeries across several of its specialized facilities. These facilities are integral to BWXT’s manufacture of naval nuclear reactors for U.S. submarines and aircraft carriers. “As iBase-t expands our leadership in military and defense on a global scale, our engagement with BWXT will underscore our ability to accelerate model-based manufacturing strategies, enabling our customers to meet the demand for naval nuclear reactors while reducing operational costs,” said Naveen Poonian, CEO of iBase-t. BWXT’s facilities are equipped with advanced machining and welding work cells capable of full-scope work to prototype design and final production. […]

ADFD Announces Major Digital Health Initiative for Jordan Worth AED370 Million

ADFD Announces Major Digital Health Initiative for Jordan Worth AED370 Million

Abu Dhabi Fund for Development (ADFD) has announced an AED370 million investment to support Jordan’s Ministry of Health’s digital transformation. The initiative, aligned with Jordan’s Economic Modernisation Vision 2023-2025, aims to enhance the UAE’s leadership role in global digital transformation and advanced technology. This project is part of a broader AED1.468 billion UAE grant to fund development projects in Jordan. The project will be implemented by Presight, a UAE-based company, in collaboration with the Jordanian Ministry of Digital Economy and Entrepreneurship. It will establish an integrated health information exchange system, linking healthcare facilities across Jordan to a unified digital platform. The platform is designed to improve the efficiency, accessibility, and reliability of health services in the country, contributing to Jordan’s digital transformation efforts in the healthcare sector. His Excellency Mohamed Saif Al Suwaidi, Director General of ADFD, highlighted the UAE’s commitment to supporting Jordan’s national development strategies. He noted that the digital transformation project underscores the UAE’s role in pioneering advanced technology projects. He emphasised ADFD’s focus on promoting digital technologies that enhance the efficiency of government services in Jordan. Her Excellency Zeina Toukan, Jordan’s Minister of Planning and International Cooperation, acknowledged the UAE’s continued support for Jordan’s development, […]

Driving innovation at Drupa 2024

Driving innovation at Drupa 2024

Drupa 2024, the world’s largest print exhibition (held once in 4 years), returned triumphantly to Düsseldorf, Germany, after an eight-year hiatus due to the COVID-19 pandemic. As the first Drupa since 2016, it dispelled doubts about the relevance of physical events in a post-pandemic world increasingly embracing digital alternatives. Print is alive and thriving, fueled by innovation, collaboration, and Adobe’s cutting-edge raster image processor (RIP) technology — Adobe PDF Print Engine . Drupa 2024 showcased the print industry’s latest advancements, with Adobe PDF Print Engine at the center of many groundbreaking innovations. This technology remains the backbone of the modern print industry, driving the evolution of print workflows, devices, and applications. Adobe’s RIP technology has consistently been one of the cornerstones at Drupa, supporting the industry’s transition from offset to digital and from PostScript to native PDF and JDF workflows, cementing its critical role in the future of print. Adobe, PDF, and Adobe print technology at the heart of Drupa Adobe PDF Print Engine and other Adobe print technologies were at the core of Drupa 2024, driving innovation across the industry. Numerous devices on display, both new and previewed, were powered by the Adobe PDF Print Engine, whether through […]

Digital Transformation in Life Insurance Policies Enhancing Accessibility

Digital Transformation in Life Insurance Policies Enhancing Accessibility

Others Specials Digital Transformation in Life Insurance Policies Enhancing Accessibility Digital Transformation in Life Insurance Policies Enhancing Accessibility Digital Transformation in Life Insurance Policies Enhancing Accessibility New Delhi [India] October 7: The insurance market has seen a significant transformation since the emergence of advanced technology. Digital tools, such as online portals and websites, mobile apps, and chatbots, have made accessing life insurance policies much easier for people. Read on to learn everything about digital transformation in life insurance policies. Key Features of Digital Life Insurance The sale of life insurance policy is still done traditionally through broker-to-client interactions. This requires a lot of in-person interactions and paperwork, which may turn off most potential clients. The enrollment and marketing processes can be digitised to speed up the procurement process. Additionally, it helps in: Making it convenient for policyholders to get assistance under one platform. Chatbots, web portals, and mobile apps are common examples of digital platforms that help consumers with their inquiries in the comfort of their homes. By utilising massive amounts of data, insurance companies can better understand individual risk parameters and develop more accurate pricing policies. Digital life insurance has enhanced the policyholders’ experience. For example, customers can […]

Unveiling the Power Leaders: How Eric Wan is Driving Cloud Innovation for Alibaba Cloud in MENA

Unveiling the Power Leaders: How Eric Wan is Driving Cloud Innovation for Alibaba Cloud in MENA

We sat down with Eric Wan, the General Manager of Alibaba Cloud for the Middle East, Turkey, and Africa, to discuss his journey and the groundbreaking innovations Alibaba Cloud has introduced across the region. With over 17 years of experience in the ICT industry, Eric has witnessed rapid digital transformation in the Middle East, driven by cloud technologies and AI advancements. Here, he shares insights on his leadership approach, the company’s commitment to fostering digital talent, and the strategic importance of the MENA region in Alibaba Cloud’s vision for the future. Could you tell us about your background, where you are from, and what first piqued your interest in technology? I have spent over 17 years in the ICT industry across the Middle East, a region I have come to understand and appreciate deeply. My journey in technology began during my university years, when I majored in technology and took an active role in the university science union, eventually becoming its president. This role ignited my passion for technology and leadership, pushing me to explore how technological advancements can shape industries and societies. Since 2018, I’ve closely observed enterprises’ growing demands for digitalisation in the Middle East. The rapid […]

Embracing Digital Transformation: Abhishek Tangudu's journey of innovation and excellence on Salesforce platform

Embracing Digital Transformation: Abhishek Tangudu’s journey of innovation and excellence on Salesforce platform

Technology In this exclusive Q&A, Abhishek delves into his journey, the challenges he has overcome, and the lessons he has learned. Abhishek Abhishek Tangudu is an accomplished software professional whose expertise has transformed how businesses operate on the Salesforce platform. With nine years of experience and multiple certifications, Abhishek has made significant strides in software application development, integration, and customization. In this exclusive Q&A, Abhishek delves into his journey, the challenges he has overcome, and the lessons he has learned. Q1: Abhishek, your journey with Salesforce spans nearly a decade. What initially drew you to this platform, and how did you get started? A: My journey began during my early professional years, and what drew me to the platform was its versatility and potential to revolutionize how businesses interact with their data and customers. I started by learning the basics of software development. Upon deeper exploration, I was captivated by the extensive customizability and scalability of the platform. This experience motivated me to pursue relevant certifications and fully engage with the Salesforce ecosystem. My initial roles involved developing custom solutions for clients, and the impact of my work on their operational efficiency was profound. Over the years, I’ve had […]

Tata Electronics appoints Bobby Mitra as CIO, president of AI & digital transformation

Tata Electronics appoints Bobby Mitra as CIO, president of AI & digital transformation

Bobby Mitra profile photo Tata Electronics on Wednesday named Bobby Mitra as its new chief information officer (CIO) and president of AI and digital transformation . The company said Mitra will drive enterprise-wide initiatives in this space for the electronic manufacturing services (EMS), semiconductor assembly and test, semiconductor foundry and the design services businesses. It said Mitra and his team will be advancing Tata Electronics’ commitment to AI-led manufacturing, particularly in establishing India’s first semiconductor fab in Dholera , Gujarat and the first indigenous semiconductor assembly and test facility in Jagiroad, Assam. "Tata Electronics is focused on deploying extensive use of automation, AI solutions and digital platforms in its manufacturing facilities. I am looking forward to using my broad experience in the semiconductor industry to help shape the factories of the future at Tata Electronics," Mitra said in a statement. Mitra has led smart manufacturing as well as industrial systems and personal electronics systems globally for Texas Instruments, served as president and managing director of Texas Instruments India, and, most recently, guided manufacturing and supply chain advancements at Deloitte Consulting as managing director. "We are pleased to welcome Bobby to Tata Electronics," Randhir Thakur, MD & CEO of Tata […]

Mastering the Art of Digital Transformation: The Journey of Rahul Saoji

Mastering the Art of Digital Transformation: The Journey of Rahul Saoji

Business Rahul has established himself as a reliable leader who leverages technology to solve complex business problems and drive growth. In the constantly changing landscape of technology, driving digital transformation is no small feat. It requires a combination of vision, resilience, and the ability to bridge business and technology seamlessly. One professional who has consistently demonstrated this skill set is Rahul Saoji. Throughout his career, Rahul has taken on challenging projects, transforming them into successful ventures by combining his strategic mindset and technical expertise. Currently a Senior Manager at Mohawk Industries, Rahul has established himself as a reliable leader who leverages technology to solve complex business problems and drive growth. His journey from engineering student to a successful project manager is not just a testament to his abilities but also a source of inspiration for those aspiring to make their mark in the tech industry. Creating Digital Success at Mohawk Industries At Mohawk Industries, Rahul Saoji’s role is multi-faceted. As a Senior Manager, he oversees eight major IT projects, each crucial to the company’s overall strategy and success. Managing multiple large-scale projects requires not only a technical skill set but also the ability to balance strategic priorities, collaborate across […]

B2B’s digital transformation: mimicking the B2C experience

B2B’s digital transformation: mimicking the B2C experience

Justin Thomas, VP sales, EMEA North, Akeneo The B2B customer was born in a B2C world and their expectations are overlapping in ways that should influence brands to integrate the best of both worlds. The business-to-business (B2B) landscape is undergoing a profound transformation, driven by the rising expectations of its customers. Traditionally, B2B commerce has been distinct from business-to-consumer (B2C) operations, characterised by complex purchasing processes, long sales cycles, and a focus on direct and in-person relationships over digital engagement. However, as the lines between professional and personal purchasing behaviours blur, B2B companies are increasingly adopting strategies that mirror B2C commerce to increase engagement and drive incremental revenue. Akeneo’s 2024 B2B Survey Report, which surveyed 650 global B2B industry leaders and decision makers, highlights this shift, emphasising the importance of digital transformation, personalisation, and omnichannel integration in meeting evolving customer demands. One of the most striking findings is the overwhelming intention among B2B companies to expand their digital presence. 90 per cent of respondents plan to increase their use of digital marketplaces, a strategy that has long been a staple in B2C commerce. This shift is driven by the growing preference for self-serve portals, social media, and product marketing […]