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Enable Cookies to view videos on site. Health IT: In Depth, explores the federal government’s evolving approach to health technology. This program highlights how the government is transforming both patient care and its collaborations with private sector providers. This episode of Health IT: In Depth first appeared on Fed Gov Today on November 19, 2024. View the original content here . Bill Tinston and Kelley Harar, discuss the federal shift toward a unified electronic health record (EHR). The EHR, branded MHS Genesis, is used across departments like the Department of Defense (DoD), Veteran’s Affairs (VA), Coast Guard, and National Oceanic and Atmospheric Administration (NOAA), providing one standardized health record that follows patients across care facilities. Tinston emphasizes that this system aids in seamless clinical decision-making and benefits claims processing by capturing patient history, especially for veterans. Despite challenges in adoption due to workflow changes, Tinston notes that bringing experienced users to new facilities has improved the transition. Harar adds that creating a digital-first infrastructure fosters better patient outcomes and improves efficiency for healthcare providers. She shares the importance of user training for successful adoption, allowing the EHR to standardize processes while meeting individual healthcare needs. Both leaders agree that […]

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Enterprise Salesforce announced its collaboration with Pothys Swarna Mahal, the premium jewellery business of the Pothys Group, to accelerate its digital transformation journey Published on: 2 min read Salesforce announced its collaboration with Pothys Swarna Mahal, the premium jewellery business of the Pothys Group, to accelerate its digital transformation journey. This collaboration aims to enhance customer engagement, streamline operations, and deliver personalised shopping experiences through Salesforce Marketing Cloud, Service Cloud and Commerce Cloud. Pothys Swarna Mahal envisions a digital-first future and has adopted a multi-channel strategy that seamlessly connects customer interactions across email, messaging, WhatsApp, video, chat, social media, and notifications. Integrating Salesforce’s AI-powered solutions improves customer engagement through targeted return-to-store campaigns, real-time promotions, and seamless customer support. They also initiated an omnichannel strategy to ensure a consistent and efficient experience across online and offline touchpoints, strengthening customer relationships and driving business growth across South India. The collaboration drives operational excellence at Pothys Swarna Mahal through AI and automation. AI-powered service agents ensure faster response times, while data-driven insights enable more intelligent decision-making. Integrated appointment bookings and video-assisted selling enhance high-value customer interactions, and advanced SEO strengthens the brand’s digital presence. Additionally, adopting the Kanban method has optimised inventory […]

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Collaborations mark milestone in CapitaLand’s technology growth journey as it celebrates its 25th anniversary in 2025 CapitaLand is the first-ever diversified real estate and asset manager in Microsoft Singapore’s AI Pinnacle Program CapitaLand Investment’s retail ecosystem to benefit from digital transformation with Singapore Business Federation agreement Singapore, March 12, 2025 — CapitaLand Group (CapitaLand), one of Asia’s largest diversified real estate groups, will collaborate with Microsoft and Singapore Business Federation to accelerate business transformation through artificial intelligence (AI), cloud computing and digitalisation solutions. The technology- and innovation-focused agreements mark a significant milestone as CapitaLand celebrates its 25th anniversary in 2025. With a legacy of pioneering innovation since 2000, CapitaLand has continuously embraced digital transformation to drive revenue growth and improve operational efficiency, while ensuring that its employees and business partners remain future-ready and competitive in an evolving global landscape. Accelerating Infrastructure and AI Transformation with Microsoft CapitaLand’s Memorandum of Understanding (MoU) with Microsoft Singapore will mark its entry into the AI Pinnacle Program, playing a pivotal role in advancing CapitaLand’s aim to leverage AI and advanced technologies to drive business model transformation, enhance operational efficiency, and improve customer engagement across its various businesses. The MoU will harness Microsoft platforms, […]

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CP Group CEO Suphachai Chearavanont has expressed strong confidence in the appointment of Sigve Brekke as Group CEO of True Corporation, believing his leadership will propel the company to the next level and strengthen CP’s digital ecosystem. This move aligns with CP’s vision of positioning Thailand as a sustainable digital economy. Mr. Brekke, who takes on the role of Executive Chairman of Telecommunications and Digital Business Group, CP Group, from 1 March 2025, will oversee operations in Thailand and Southeast Asia. His responsibilities include driving the growth of CP’s telecommunications, media, and digital transformation initiatives, spanning key areas such as cloud services, AI, and e-commerce. Following the approval of his appointment as True Corporation’s CEO, Mr. Suphachai reaffirmed his confidence in Mr. Brekke’s leadership, stating: “He brings extensive international experience, a strong grasp of the Thai market, and a reputation for innovation. His leadership will build on True’s existing strengths and establish it as a world-class tech company.” Mr. Brekke, who has lived in Thailand for 13 years, is set to spearhead digital transformation initiatives, particularly in Food Tech and Traceability, leveraging AI and cloud-based solutions to enhance transparency and efficiency. His expertise will also drive advancements in FinTech, […]

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Customized Cloud Service Market The global Customized Cloud Service Market is expected to grow at 22.4% CAGR from 2025 to 2032. This Market Report is the result of extensive research and analysis conducted by our team of experienced market researchers through – 70% efforts of Primary Research • 15% efforts of Secondary Research • 15% efforts from the subscription to Paid database providing industry overview, macro and micro economics factors, and financials of private limited companies Coverage of the Customized Cloud Service Market: The report provides market size (2020 – 2032) Value (US$ Mn), Y-o-Y % growth rate, and forecast (2025 – 2032), CAGR % for all the segments and sub segments wherein: ⦿ 2020-2023: Historic Year, ⦿ 2024: Base Year, ⦿ 2025: Estimated Year, ⦿ 2025 to 2032: Forecast Period. � Purchase This Premium Research Report at 70% Discount: @ https://www.coherentmarketinsights.com/promo/buynow/119421 The latest version of the report (Version 2025) provides analysis through various business metrics including: Bulls Eye Analysis • Coherent Opportunity Map • Wheel of Fortune • Market Attractive Analysis, by Product Type • Market Attractive Analysis, by Country • Pestle Analysis • 4 Ps (Product, Price, Place, and Promotion) • Porters Analysis • SWOT Analysis • […]

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Zain KSA announced today that it has completed a large-scale digital transformation program with Netcracker Technology. Image Courtesy: Netcracker WALTHAM, Mass. & RIYADH, Saudi Arabia–(BUSINESS WIRE)– Zain KSA announced today that it has completed a large-scale digital transformation program with Netcracker Technology. The complex BSS/OSS transformation across all lines of business was successfully achieved in less than three years. With the new cloud-based BSS/OSS in place, Zain KSA will further enhance customer experiences and scale up its business ecosystem and expansion across adjacent markets, including fintech, IoT and cloud computing services. The transformation also supports enhanced operational efficiencies, demonstrated through a 50 percent decrease in product development time and customer line activation time. Zain KSA partnered with Netcracker on a comprehensive, full-stack, AI-driven IT transformation based on Netcracker Digital Platform, the foundation for a cloud-native digital BSS and OSS, as well as Netcracker’s comprehensive suite of managed services. The project included replacing Zain KSA’s existing IT stack and migrating customers to the new cloud-based systems. Executive VP of Information Technology at Zain KSA, Eng. Maha Al Qernas, stated: “Transitioning into a cloud-based BSS/OSS is a new milestone for Zain KSA’s advanced digital ecosystem. This transformation, achieved through our strategic […]

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Rajesh Ganesan, CEO, ManageEngine As artificial intelligence moves from automation to autonomy, enterprises must rethink digital transformation beyond just adopting the latest tools. True AI readiness demands a strategic, end-to-end approach that integrates intelligence into the core of business operations. In an exclusive interaction with Dataquest , CEO of ManageEngine unveil key insights on navigating this shift—exploring how businesses can harness agentic AI to drive real-world impact and future-proof their organizations. Listen to the podcast with Rajesh Ganesan, CEO, ManageEngine The Three-Stage Digital Transformation Journey Contrary to popular belief, becoming an AI-ready enterprise isn’t about implementing the latest large language model or subscribing to a cloud service. Instead, it’s a methodical progression through three critical stages: System of Records : Digitizing and capturing comprehensive organizational data System of Automation : Creating intelligent, streamlined workflows System of Experiences : Enhancing workforce, partner, and customer interactions "You can’t expect AI to perform magic without a mature technological foundation," explains Rajesh Ganesan, CEO, ManageEngine. This approach emphasizes building robust digital infrastructure before introducing advanced AI capabilities. Beyond Hype: Practical AI Implementation The conversation highlighted several key considerations for enterprises exploring AI: ROI isn’t everything : Focus on understanding AI’s unique problem-solving capabilities […]

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Highlights : – Unified digital platform for seamless services. – 7000+ EV chargers, AI-driven power management. Tata Power’s digital evolution began a while ago, but its pace accelerated with the Tata Power 2.0 strategy. This transformation focuses on decarbonization, decentralization, and digitalization, embedding cutting-edge technology across its operations. In the energy transition space, Tata Power deployed 7000+ EV chargers across 530+ cities. Advanced energy modeling tools optimize renewable energy adoption, while remote monitoring enhances the management of solar and wind assets. Customer experience is a priority for the company. The My Tata Power App , serving 12.5 million users, integrates solar, EV charging, and home automation, providing seamless service access. Smart CRM solutions and AI-driven route planning improve customer engagement. Operational efficiency too has soared. AI and ML optimize power generation, billing, and collection processes, while predictive analytics reduce equipment downtime. Automated decision tools streamline coal procurement and renewables management. Tata Power also empowers employees with digital tools. AI-driven HR automation enhances workforce management, while a Digital & AI Academy builds a data-centric culture. IT modernization, including ERP migration and cybersecurity upgrades, strengthens infrastructure resilience. By uniting innovation with sustainability, Tata Power is future-proofing India’s energy sector, delivering smarter, […]

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Data-backed profiling and seamless integration across touchpoints. Automation in sales and operations planning , transitioning from reactive workflows to predictive precision Mahindra & Mahindra is one of India’s largest automotive conglomerates, with a large legacy engineering and digital landscape. Winner of the ETCIO Awards 2025 for Digital Enterprise of India –Automotive Mahindra & Mahindra’s digital transformation is redefining how they operate, innovate, and connect with customers, creating a future-ready organization driven by technology, data, and collaboration. At the heart of this journey lies Product Development Gen 5, a revolutionary approach to innovation powered by an integrated digital thread that delivers real-time visibility across the product lifecycle. Advt Over the next three years, the company is set to transform over 60 core business processes, integrate 150+ advanced systems, and harness next-generation analytics to accelerate time-to-market, optimize costs, and enhance collaboration. AI-driven insights like cost analytics, sourcing intelligence, and risk prediction will redefine efficiency, enabling customer-focused innovations at unmatched speed. By 2025, they aim to achieve 90% automation in sales and operations planning, transitioning from reactive workflows to predictive precision. Managing the complexity of over 300 product variants and 1 lakh parts, our advanced scenario planning engines will enable unparalleled agility […]

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Document Management Software Market The global document management software market is expected to reach the valuation of USD 7,830.3 million in 2024. According to the analysis, the industry is projected to grow at a CAGR of 12.0% from 2024 to 2034 with global adoption of digital solutions. The industry is foreseen to surpass USD 24,322.8 million accounting mass development of the construction industry through 2034. The Global Document Management Software Market is experiencing substantial growth, driven by the increasing demand for digital solutions, rising adoption of cloud-based platforms, and stringent regulatory requirements for data management and security. Businesses across industries are shifting towards automated document handling to enhance operational efficiency, reduce paperwork, and improve compliance with data protection regulations. Get Ahead with Our Report: Request Your Sample Now! https://www.futuremarketinsights.com/report-sample#5245502d47422d36343734 Key Takeaways Growing digitalization and cloud adoption are key drivers of market growth. Rising concerns over data security and regulatory compliance are fueling demand for document management solutions. Integration of AI and automation is transforming document handling processes. Expanding remote and hybrid work models are increasing the need for efficient document storage and retrieval. Growth Drivers Regulatory Compliance & Security Concerns : Industries such as healthcare, finance, and legal services […]

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