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Private lender Bandhan Bank has partnered with technology major Salesforce to enhance its loan origination systems and provide a more seamless digital banking experience. The bank, with a network of over 6,300 outlets across 35 states and union territories, has integrated multiple loan origination systems into Artificial Intelligence (AI)-driven platforms powered by Salesforce, streamlining the lending process. Since transitioning its Core Banking System in October 2023, Bandhan Bank has been accelerating its digital transformation, focusing on product innovation and operational efficiency. With Salesforce’s Lightning Platform for housing finance and Sales Cloud for commercial loans, the bank has optimised the loan process from onboarding to approval and disbursal. AI plays a central role in this transformation, improving loan quality, trade finance, payment processing, fraud detection, and risk management. Automation and data-driven decision-making have helped the bank enhance efficiency and security while building a more robust financial ecosystem. Arundhati Bhattacharya, President & CEO of Salesforce, South Asia, said, “As AI reshapes the industry, banks must innovate responsibly—ensuring trust, security, and inclusion remain foundational. With Agentforce, we are entering a new era of digital banking, where AI agents collaborate with humans to drive intelligent automation, optimise decision-making, and deliver hyper-personalised financial experiences […]

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Image Credits: IMO/X The International Maritime Organization (IMO) is taking action to create a comprehensive strategy that harnesses emerging technologies to turbo-charge efficiency, safety and sustainability in the shipping industry. A roadmap for digital transformation During its 49th session in London from 10 to 14 March, IMO’s Facilitation Committee (FAL) outlined a work plan for developing the IMO Strategy on Maritime Digitalization, which is set to be adopted by the Organization’s highest governing body – the IMO Assembly – by the end of 2027. The cross-cutting strategy will span different areas of IMO’s work, fostering a fully interconnected, harmonized and automated global maritime sector. To guide this process, the Facilitation Committee established a Correspondence Group to define the strategy’s scope, key objectives and implementation framework. The Group will work over the coming year to identify existing and emerging technologies, standards and methodologies that can support maritime digitalization, while ensuring alignment across IMO’s various committees. The Facilitation Committee invited the Marine Environment Protection Committee (MEPC) and Maritime Safety Committee (MSC) to encourage Member States and international organizations to join the Correspondence Group, to ensure the early involvement of all stakeholders in shaping the IMO digitalization strategy. The Correspondence Group will […]

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Join us as KPN and Oracle Communications dive into their groundbreaking work together, driving network modernization, OSS/BSS transformation, and AI-powered operations. Discover how they’re shaping the future of digital customer experiences and simplifying service convergence. Watch now to explore the latest innovations in telecom!

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Beyon is leveraging Oracle Communications’ AI-powered Digital Business Experience platform to accelerate monetizing 5G and improve customer experiences by leveraging AI to personalize offers and automate operations, delivering better services, faster. With a focus on innovation and unlocking new revenue streams, Beyon discusses expanding into verticals like fintech and cybersecurity as well as digital services. By integrating Oracle Communications’ cloud and AI capabilities, Beyon can better optimize customer journeys, setting a strong foundation for the future of digital telecom.

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Channel Insider content and product recommendations are editorially independent. We may make money when you click on links to our partners. View our editorial policy here . In this episode of Channel Insider: Partner POV, host Katie Bavoso sits down with Robbie Morrison, CEO of Velosio , to discuss how Velosio helps mid-market businesses navigate digital transformation, cloud migration, and AI adoption – especially during economically unstable times. Robbie dives into how Velosio partners with ISVs, their focus on industry-specific solutions (like horticulture!), and why targeting the C-level is key to tech adoption. � Key Topics Covered: ✔️ Velosio’s role in mid-market digital transformation ✔️ The surprising role of IT in modern horticulture � ✔️ How CFOs & CROs drive cloud and AI adoption ✔️ Helping businesses navigate economic disruption ✔️ Success stories & the future of AI in business � Timestamps: 00:00 – Intro: Meet Robbie Morrison & Velosio 00:02 – What does Velosio do? 00:03 – Who are Velosio’s customers & key verticals? 00:04 – Why horticulture is a surprisingly high-tech industry 00:07 – The importance of working directly with CFOs & CROs 00:12 – Cloud migration: Choosing the right path for businesses 00:14 – Economic challenges […]

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Ambassadors of Nordic countries and representatives of the Ho Chi Minh National Academy of Politics at the annual seminar on March 18 in Hanoi. Ambassadors from four Nordic countries and experts participated in the annual dialogue between Vietnam and the Nordic nations, themed “Effective Leadership and Public Governance, Promoting Innovation and Digital Transformation: Nordic and Vietnamese Experiences.” The event served as a platform for sharing insights on transparent governance, digital technology applications, and effective decentralization, aiming to foster a modern and efficient public administration system. Vietnam is entering a crucial development phase with the goal of becoming a high-income country by 2045. In this context, innovation and digital transformation in public governance play a key role in enhancing management efficiency and driving sustainable growth. To facilitate Vietnam’s access to international best practices, the embassies of Sweden, Denmark, Finland, and Norway, in collaboration with the Ho Chi Minh National Academy of Politics, hosted the eighth annual dialogue on March 18 in Hanoi. This year’s event held special significance as it coincided with Nordic Day on March 23, providing an opportunity for both sides to exchange practical experiences in transparent and effective governance and the use of digital technology in public […]

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Getty Images/iStockphoto Getty Images/iStockphoto By Air New Zealand has inked a five-year deal with Tata Consultancy Services (TCS) to overhaul its digital infrastructure and place artificial intelligence (AI) at the heart of its operations. The partnership, announced at a signing ceremony in Mumbai attended by New Zealand prime minister Christopher Luxon, Tata Group chairman Natarajan Chandrasekaran, and the CEOs of both companies, will touch upon numerous areas of the airline’s business, including fleet management, crew scheduling and ground services. “We began working with TCS in September 2024 and in just a few short months, we’ve seen the benefits of tapping into the depth and breadth of talent and expertise they have when it comes to digital solutions,” said Air New Zealand CEO Greg Foran. “Going forward, TCS will be an instrumental partner in helping us deliver our cargo digital transformation and improvements to our digital retail capability.” The agreement aims to bolster Air New Zealand’s goal of becoming the world’s most digitally advanced airline. TCS will streamline the airline’s digital services, spanning over 600 applications, by integrating AI-driven automation and cloud technologies into key areas such as cargo service, disruption management, retail offerings, maintenance systems and crew operations. This […]

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When it comes to the tools and solutions available for back-office architectures, today’s chief financial officers (CFOs) have more choices than ever. But as B2B payments innovation continues marching forward with the rise of embedded finance, digital currencies and the expansion of cross-border transactions, the question isn’t whether firms will adapt. It’s how quickly and effectively they can do it. Back-office functions, once considered support roles, now play a crucial role in ensuring compliance, fraud prevention and seamless transaction processing. The problem? Back-office implementations can often be easier said than done. Traditionally, payments professionals needed knowledge of settlement processes, reconciliation and financial reporting. Today, they must also understand API integrations, machine learning applications in fraud detection and regulatory technologies. In a market driven by innovation and user expectations for seamless digital experiences, a lack of trained professionals in these areas can contribute to bottlenecks, slowing down digital transformation initiatives and leaving organizations vulnerable to inefficiencies, errors and security risks. See also: The Integration Pros: How CFOs and Treasurers Bridge Operational Silos Digital Transformation in Back-Office Operations While the talent gap in payments and back-office transformation is a significant hurdle, it is not insurmountable. After all, automation and even artificial […]

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Organizations that have begun a digital transformation either use value stream management (VSM) or plan to use it to help them make better data-driven decisions and facilitate faster product delivery to increase customer value, according to recent research from Broadcom and Dimensional Research. “The findings show that VSM data, customer value, and AI are intrinsically linked,” the company summarized in its report. “Companies should be striving to measure, collect, and manage data at each step along the value stream, from initial product and service strategy to delivery. That data must include a comprehensive mix of metrics representing customer value.” Dimensional Research has been doing this study for four years, noting that uptake of VSM continues to grow, and that 38% of respondents that VSM has helped their organizations accelerate digital transformation. It also reported that the top focus of organizations is to grow the customer base and continue to deliver more value. The research also found that organizations are bringing more departments and teams into their VSM processes. David Gehringer, principal at Dimensional Research, noted that among the new teams organizations are adding into the flow is customer service. Organizations “tended to think of value in the value they […]

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