Banco Azteca Achieves Massive Cost Savings and Speeds Digital Transformation with UiPath AI and Automation

Banco Azteca Achieves Massive Cost Savings and Speeds Digital Transformation with UiPath AI and Automation

UiPath (NYSE: PATH) announced that Banco Azteca , a major Mexican financial institution, has achieved significant efficiency gains through AI and automation implementation. The bank developed 190 automations, resulting in a 50% boost in productivity and halved development time for complex bots. Key improvements include resolving 56% of banking transaction clarifications within 24 hours, reducing response times from 13 to 1 day, and processing 18,400 folios with 237,000 document validations in insurance claims management, saving 7,300 working hours. The legal department generated over $200,000 in monthly savings, while the financial document review process now handles 1,300 documents daily with eliminated human errors. UiPath (NYSE: PATH) ha annunciato che Banco Azteca , una delle principali istituzioni finanziarie messicane, ha ottenuto significativi guadagni in termini di efficienza grazie all’implementazione dell’AI e dell’automazione. La banca ha sviluppato 190 automazioni, portando a un incremento della produttività del 50% e ha dimezzato il tempo di sviluppo per i bot complessi. I principali miglioramenti includono la risoluzione del 56% delle chiarificazioni delle transazioni bancarie entro 24 ore, riducendo i tempi di risposta da 13 a 1 giorno, e il trattamento di 18.400 fogli con 237.000 validazioni di documenti nella gestione dei reclami assicurativi, risparmiando 7.300 […]

Kazakhstan shows DPI policy path to digital transformation gains

Kazakhstan shows DPI policy path to digital transformation gains

Nearly all of Kazakhstan’s second-tier banks and 75 payments, microfinance and other financial organizations are now hooked up to the country’s biometric authentication system, as digital identity is used to access a growing number of public and private services. The country represents a positive example of how to effectively implement digital public infrastructure for developing and emerging markets, says a report from the Center for Strategic and International Studies (CSIS). Kazakhstan began requiring biometric authentication for loans in August, but the full production launch of the national biometric authentication system is expected to expand the use of biometrics to even more sectors. Already, the use of online banking in the country has grown from roughly one-in-four in 2018 to near universality among Kazakhs. Digital transactions have grown from 7 percent a decade ago to 89 percent. Kazakhstan jumped up to 28th spot in the UN’s digital government index in 2022, and has digitized over 1,000 government services . The country has also been working with its neighbors to facilitate easier cross-border travel and trade. CSIS identifies an open, competitive payment market, the provision of secure digital ID, and public-private partnerships as critical enablers of Kazakhstan’s digital transformation. The country’s […]

Salesforce to accelerate digital transformation for Tata Consumer Products Limited

Salesforce to accelerate digital transformation for Tata Consumer Products Limited

New Project Salesforce announced a strategic collaboration with Tata Consumer Products Limited (TCPL) to drive its digital transformation journey. The launch of this next gen Go-To-Market (GTM) platform is revolutionising TCPL’s sales and distribution operations with remarkable speed and efficiency. TCPL’s decision to implement Salesforce Sales Cloud, Service Cloud, Platform, Mulesoft, aligns with its vision to transform into a digital-first, data-driven organisation, leveraging advanced technology to enhance customer experiences. Mulesoft has enabled TCPL to harness the full potential of data through simplification of mammoth integration across systems while providing performance and stability at scale. Leveraging Salesforce’s advanced data management and AI capabilities, TCPL has accelerated its digital transformation with remarkable speed and efficiency. The development and deployment of the platform was driven by a nationwide rollout to over 3,000 distributors within four months. At the peak of this rollout, up to ~200 distributors were successfully onboarded in a single day, showcasing the platform’s scalability and agility. The platform integrates seamlessly with Salesforce’s tools, providing real-time market intelligence and offering key insights into distributor sales and retail shelf activity through the Salesforce Customer 360 suite. This collaboration is driving efficiency across TCPL’s extensive retail network, which spans over 1.63 million […]

How India Stack is enabling digital transformation for businesses

How India Stack is enabling digital transformation for businesses

India Stack has revolutionised the banking and financial services industry by simplifying the processes of identity verification, digital payments, and lending. India is rapidly advancing into the digital era. At the forefront of this transformation is India Stack , which is designed to digitise and democratise access to essential services for citizens and businesses. India Stack is a set of application programming interfaces (APIs) and digital systems that allow governments, businesses, and developers to utilise India’s digital infrastructure efficiently. Built on layers such as presence-less, paperless, cashless and consent-based services, India Stack ensures privacy while promoting efficient digital transactions. As per industry reports, with enablers like deep internet penetration and cheap and affordable 4G and 5G services, India is set to become a USD 1 trillion digital economy by 2028. India Stack is revolutionising the way businesses interact with each other, with its influence spanning multiple sectors. From healthcare to financial services, the system’s layers are enabling seamless and safe digital transactions, changing the nation’s approach to governance and e-commerce. Below is a breakdown of how each layer of India Stack is enabling this transformation. Presence-less Layer (Digital Identity): The foundation of India Stack is the Aadhaar system, which […]

Automotive Digital Transformation – Benefits, Use Cases and Challenges for Modern Businesses

Automotive Digital Transformation – Benefits, Use Cases and Challenges for Modern Businesses

With qualitative products, customers have shifted their focus towards the experiences they receive from you. These spot-on transactional experiences help them build a strong brand perception for your business, making them loyal. And 46% of consumers say they would pay more to purchase from trustworthy brands. data on assets under management of robo advisors Thus, the exceptional customer experience is a key driver of customer loyalty, which improves customer retention and helps your automotive business thrive exponentially. Now the question is: what drives customer loyalty in your automotive business? Spoiler Alert: Automotive Digital Transformation. Digital transformation in automotive enables companies to meet and surpass tailored demands by using advanced technologies that enhance efficiency, improve communication, and offer customized services., Besides augmenting customer services, digitalization in the automotive industry can efficiently solve industry challenges like streamlining supply chains, optimizing manufacturing operations, and improving after-sales support, which constituently creates exceptional customer experiences. AI and IoT are two major players in the market for analyzing technologies that transform digital experiences. That’s why the global automotive intelligence market is expected to reach around 74.5 billion U.S. dollars in 2030 . Aside from delivering connected vehicle experiences, AI and IoT in the automotive industry […]

Banco Azteca accelerates digital transformation with UiPath AI

Banco Azteca accelerates digital transformation with UiPath AI

The UiPath Action Center and Document Understanding have further streamlined Banco’s operations. Credit: SuPatMaN/Shutterstock. Mexico-based financial institution Banco Azteca has implemented UiPath ‘s artificial intelligence (AI) and automation technologies to improve efficiency and customer service. Initially, Banco developed 15 automations to lay the groundwork for its digital transformation. Recognising the UiPath Platform’s potential, the company expanded its use within its Center of Excellence, developing 190 automations that have optimised a variety of processes. Over half of banking transaction clarifications are now resolved in less than one day, significantly reducing response times, the lender said. Banco Azteca transformation operations director Kathia Barrios said: “The transformation that we have achieved using the UiPath Platform fortifies our competitive edge and underscores our commitment to innovation, setting a new standard for excellence in the financial sector. “We have completely overhauled batch processing, which took many hours to complete, created drastic improvements in processing high quantities of claims, and realised significant operational efficiencies. Our transformation is enhancing customer experiences and employee satisfaction.” How well do you really know your competitors? Access the most comprehensive Company Profiles on the market, powered by GlobalData. Save hours of research. Gain competitive edge. Company Profile – free sample […]

Denmark enhances digital security and innovation with expanded cyber strategy

Denmark enhances digital security and innovation with expanded cyber strategy

The strategy also seeks to improve digital education and workforce skills, underscoring Denmark’s commitment to secure digital transformation and compliance. Flag, Denmark Flag The Danish government has relaunched the National Cyber Security Council (NCSC) with an expanded mandate to strengthen digital security across critical sectors while advancing AI capabilities. That effort is part of a larger initiative that includes the country’s €100 million National Strategy for Digitalisation (NSD), which supports AI development through regulatory sandboxes and guidelines aligned with the EU’s AI Act. The NCSC will promote public-private partnerships, enhance data sharing between government, businesses, and academia, and protect critical infrastructure from rising cyber threats. In tandem, the government’s Artificial Intelligence Guideline (AIG) project helps companies and public authorities adopt AI securely, offering a framework to test and integrate AI technologies within a regulatory safe zone. These combined efforts boost digital transformation while ensuring strong cybersecurity and legal compliance. The NCSC’s new mission addresses growing cybersecurity challenges, particularly in light of geopolitical instability, such as Russia’s invasion of Ukraine. The council aims to foster collaboration between national security agencies and small and medium-sized enterprises (SMEs) by assembling experts from key sectors, including businesses, universities, and municipalities. The Danish government’s […]

Hexagon: pioneering sustainability through digital transformation

Hexagon: pioneering sustainability through digital transformation

Video Discussions By Energy Connects Oct 24, 2024 In an Energy Connects Discussion ahead of ADIPEC 2024, Chiranjib Sengupta spoke to Joseph El Bitar, Vice President and General Manager, Hexagon Asset Lifecycle Intelligence, to explore how Hexagon is helping the energy industry build scalable ecosystems for a sustainable future. Joseph explained how Hexagon Asset Lifecycle Division helps customers design, construct and operate more profitable, sustainable and safe industrial facilities, accelerating project modernisation in digital maturity. He also touches on the company’s progress in capitalising on human capital led by AI and machine learning, and why he is looking forward to the world’s most pivotal energy event next month. KEEPING THE ENERGY INDUSTRY CONNECTED Subscribe to our newsletter and get the best of Energy Connects directly to your inbox each week. By subscribing, you agree to the processing of your personal data by dmg events as described in the Privacy Policy. JOIN THE CONVERSATION Watch/Listen Screenshot 2024 10 24 140548 Advancing the circular economy to meet net-zero goals-1940898993 IPIECA Chair outlines a sustainable roadmap for the oil & gas sector-1940447030 AWC Thumbnail Website Partner content TAQA Water Solutions pioneers water sustainability efforts worldwide-1927076361 Dewatermark.Ai 1723035294692 Navigating the trading seas: exploring […]