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Business Wire India Tecnotree, a global leader in digital Business Support Systems (BSS) and digital transformation solutions, is proud to announce the successful deployment of its cutting-edge platforms and services across multiple markets in EMEA and LATAM this year. These go-lives mark a significant step forward in Tecnotree’s mission to accelerate digital transformation for Communication Service Providers (CSPs), impacting over 250 million subscribers globally. Tecnotree has deployed a variety of TM Forum Open Digital Architecture (ODA)-compliant modules, including Digital Loyalty Management, Digital BSS Stack, Wholesale Billing, and Customer Lifecycle Management, to streamline operations and enhance customer experiences. Recent Go-Lives Include: Digital Loyalty Management and Wholesale Billing systems went live in multiple markets, enabling millions of subscribers to benefit from personalized offers and seamless billing. Full deployment of the Digital BSS Stack, supporting both B2B and B2C services, empowering CSPs to expand their service offerings to new market segments. Integration of GSM Prepaid Systems with ISL 5.0, ensuring seamless connectivity and service delivery. The implementation of the Digital Charging System, supporting over 2 million subscribers, with a successful transition from legacy platforms to Tecnotree’s state-of-the-art infrastructure. Digital Service Orchestration for Telco and Non-Telco offerings. These successful go-lives span across Africa […]

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Enfuse Group has closely partnered with De Montfort University to help the institution deliver some key transformational work. The work has been on-going since the autumn of 2023, and has helped to embed new software in the university, to evaluate and improve key HR processes. Universities are continually looking for ways in which to do more with less and continue to provide the best possible experience for both staff and students, catering to changing expectations in the aftermath of the global Covid pandemic. One of the ways this can be done is through improving key processes and implementing new technology with enhanced functionality. Amid this, De Montfort University (DMU) has been actively partnering with Enfuse Group , a consultancy specialising in digital transformation. Working with DMU, Enfuse has played a key role in a number of key implementations of technology, to ensure it can quickly derive real value from its technology investments. In particular, the engagement has focused on getting the most from the university’s adoption of SAP Signavio, a process management tool for driving business transformation, through the successful execution of a proof-of-concept initiative in HR and the maturing of in-house process capabilities. Speaking in an interview with […]

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Ultimately, law firms must invest in generative AI as those that do not will be at a competitive disadvantage. Credit: Stock Studio 4477 via Shutterstock. For the legal sector generative AI is likely to be a game-changer, promising greater efficiency and accuracy for countless routine tasks. Generative AI refers to self-learning algorithms that use existing data, such as text, audio, or images, to produce realistic new content. In 2023, it emerged as a potentially revolutionary AI technology, and GlobalData estimates that the global generative AI market will be worth $75.7bn by 2028. The emergence of generative AI in legal service delivery There has been an uptake in the use of generative AI in the sector to develop virtual assistants that provide personalised client support. Using large language models, these virtual assistants can analyse legal information and summarise legal documents to provide tailored legal support and advice. In November 2023, Westlaw, an online legal research service and proprietary database, launched a new generative AI-powered research solution for lawyers. It aims to generate quick and relevant answers to legal questions with concise summaries of cases and statutes. In February 2023, Allen & Overy launched its generative AI platform, integrating Harvey (based […]

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How are digital tools transforming rail infrastructure projects? During the Year in Infrastructure in Vancouver, Canada, DirectIndustry encountered two UK projects using digital technology to either retrofit historical systems or build new, advanced networks. (Elizabeth Line / iStock) October 25, 202416 mins How are digital tools transforming rail infrastructure projects? During the Year in Infrastructure in Vancouver, Canada, DirectIndustry encountered two UK projects using digital technology to either retrofit historical systems or build new, advanced networks. While the Elizabeth Line is leading the way in building London’s future railways, the Midland Main Line Electrification program is reimagining its past railways. One of these two projects even won the Bentley Systems’ 2024 digital award. Global infrastructure is facing growing challenges. These include a surge in demand for more resilient energy grids, modernized transportation networks, and retrofitting existing structures to meet sustainability goals. These projects require immense investments and time. The problem is a lack of skilled engineers to hamper progress. As the infrastructure sector focuses on sustainable development, it must prioritize optimizing and adapting the infrastructure already in place. Experts say over 95% of the infrastructure that will be in use by 2030 already exists. READ ALSO For Nicholas Cumins, […]

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Opinions of Friday, 25 October 2024 Disclaimer Columnist: Emmanuel Sampson Emmanuel Sampson, Business Development Consultant, West and Central Africa Introduction Digital transformation is rapidly reshaping industries, economies, and societies worldwide. In emerging markets, where infrastructure and resources are often limited, the shift towards digital solutions has proven to be particularly impactful. One of the most promising areas of this transformation is the use of geospatial technology. Tools such as Geographic Information Systems (GIS), satellite imagery, and remote sensing are helping businesses and governments in developing regions, particularly in Africa, to unlock new efficiencies, improve decision-making, and drive sustainable growth (Mponela et al., 2023). This article examines how geospatial technologies are accelerating digital transformation in emerging markets, with a particular focus on Africa, and explores how these innovations create a lasting impact. The Role of Digital Transformation in Emerging Markets Digital transformation refers to the integration of digital technologies into all areas of business, fundamentally changing how they operate and deliver value to customers (World Bank, 2021). In emerging markets, this transformation offers an opportunity to leapfrog traditional stages of development, bypassing the need for legacy infrastructure and transitioning directly to digital solutions (UNCTAD, 2020). The adoption of digital technologies […]

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Education is overdue for a transformation. For decades, traditional learning meant lecture halls, rigid schedules, and a hefty price tag. But that model no longer fits the needs of society. Digital transformation is disrupting how we think about education, careers, and the skills needed to succeed in the modern workforce. In this article, Charlotte Chaze, CEO and Founder of Break Into Tech, elaborates on how digital transformation is reshaping the education sector. This article is published in line with the Digital Transformation and AI Awards and Summit . To exhibit at the event, please get in touch at +44 (0)203 931 5827. The Rise of Accessible Learning For too long, traditional education has been a barrier – it’s expensive, time-consuming, and disconnected from the real world. Today, 37% of Americans criticise traditional higher education for not teaching relevant skills, while 28% are concerned about the high cost and student debt . Digital transformation is helping break down these barriers and open learning to anyone, anywhere. Whether you’re working full-time, raising kids, or just looking to pivot careers to increase your income, barriers to learning new skills are lower than ever. Between online courses, certifications, and self-paced programs, flexible and […]

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Shanghai Aerial highway junction Explore the latest results from Wolters Kluwer’s Auto Finance Digital Transformation Index Today’s automobile consumers have come to expect a fast, seamless, and user-friendly digital experience at every stage of the lending process. As a result, digital adoption has become critical for auto lenders who wish to enhance customer satisfaction and remain competitive. Those who fail to embrace the digital journey not only risk falling behind, but forfeit the opportunity to harness the significant advantages afforded by digitization, including enhanced efficiency and the ability to capitalize on emerging technologies. Aligning the consumer-facing side of the auto industry with the back end Although digital transformation in the automotive industry initially focused on the consumer-facing side ― with innovations such as online car shopping platforms, virtual showrooms, and AI-driven chatbots ― the findings of the most recent Auto Finance Digital Transformation Index indicate that key advancements are continuing on the back end. As consumers increasingly embrace the ability to complete transactions in which technology facilitates much of the process, it is imperative that the industry continues to align the consumer-facing side of digitization with the back end ― the complex web of operations, logistics, and administrative processes […]

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With more than 230 missions, the German Federal Foreign Office needed a new structure to answer inquiries. With AI, its FACIL solution limits human interaction by rapidly addressing questions. Credit: Shutterstock With about 12,000 employees worldwide, along with offices in Bonn and Berlin and approximately 230 missions, the reach of the German Federal Foreign Office is vast, connecting with citizens abroad, along with other governments and international organizations. But in the modern age, the agency realized that its system of digitally managing citizen requests was outdated. The pressure was on to adopt a modern, flexible, and scalable system to route questions to the proper source and provide the necessary answers. But how? AI clears the way For years, requests were processed in a way that was highly individual, depending on the department and mission, usually via email. Not only was this time-consuming and difficult, but information tended to become muddled or lost along the way, with inquiries sometimes dispatched to the wrong place. A better-designed structure was needed to standardize answers, foster efficiency and collaboration, and proactively solve problems on a global scale. That would mean developing a platform using artificial intelligence (AI) to gain insights into the past, […]

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MISSISSAUGA, Ontario, Oct. 23, 2024 (GLOBE NEWSWIRE) — The CanadianSME Small Business Summit, sponsored by Amazon Business Canada, is thrilled to announce its 5th annual event happening tomorrow, October 24, 2024, at the Metro Toronto Convention Centre, Toronto. This year’s summit, with its unique focus on ‘Fueling Canadian SMBs with Digital Transformation, Inclusion, and Adaptability,’ promises to be a game-changer for small and medium-sized businesses (SMBs) in Canada. It will provide crucial strategies for SMBs to survive and thrive in the rapidly evolving digital landscape. With the Canadian economy relying heavily on the success of SMBs, this year’s summit is not just an event but a crucial platform that aims to provide business leaders and entrepreneurs with the tools, insights, and resources necessary to foster growth and resilience in the face of technological change and societal shifts. The summit promises a day of dynamic discussions, keynote speeches, and expert panels addressing key challenges and opportunities SMBs face nationwide. “At Amazon Business, we are committed to the growth of small businesses and invest in tools to support them overcome the challenges they face, and to help them free up time and resources to focus on what’s important: their mission and […]

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McLean Signature, the annual industry conference from global HR research and advisory firm McLean & Company, will bring human resources professionals together from October 27 to 29, 2024, in Las Vegas to learn from a variety of keynote speakers and prepare for the future of work. The firm’s experts will provide both attendees and media with data-backed, actionable insights on a wide range of HR topics and are available for media interviews on the top trending topics, including the impact of AI, the future of work, DEI resistance, and digital transformation in the workplace. TORONTO, Oct. 23, 2024 /PRNewswire/ – As HR continues to play a pivotal and strategic role in preparing organizations for the future of work, global HR research and advisory firm McLean & Company is preparing to host the annual McLean Signature HR industry conference in Las Vegas, Nevada, from October 27 to 29, 2024. An impressive roster of talented experts spanning a wide range of industries will be joined by the firm’s thought leaders, who will facilitate a number of sessions, including keynotes, panels, and fireside discussions, backed by industry data and McLean & Company resources. Continue Reading McLean Signature, the premier industry conference for […]

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