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Case Studies Sophistication and collaboration combine to create true digital transformation at Uzbekistan’s most modern bank. Reece Webb explores. Ubekistan has experienced strong economic growth of late. This growth is reflected in the recent leap of technologies in the country, and the banking sector is no exception to this. Aloqabank forms an essential link to Uzbekistan’s IT sector providing banking services to the country’s IT companies, and supporting IT projects. To support this growth, Aloqabank has opened a new building with the aim of combining its activities with the Ministry of Digital Technologies, a range of IT companies, as well as government departments. This upgrade is the largest-scale project in the banking sector ever attempted in the country, requiring an innovative and high-scale AV installation that would enable the bank to deliver sophisticated services to its clients with ease, both on and off-site, while also delivering leading facilities for its staff and analysts. To achieve this goal, Aloqabank turned to systems integrator, Polymedia Uzbekistan to deliver an AV system that would deliver information to visitors in all areas of the bank. The system also had to deliver accurate analysis of banking business processes, monitoring of corporate infrastructure and security […]

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Technology news from Trinidad and Tobago BitDepth Tech Reports Opinion News Sections Press Releases Covid-19 TnT+T Exclusive Interviews Guest Post Backgrounder Video

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AI processes, digital transformation – PEX Network PEX Network’s weekly news bulletin rounds up the latest research, reports and publications in operational excellence (OPEX), digital transformation, artificial intelligence (AI) and automation, business process management (BPM), process mining and process intelligence and more. This week includes: A quarter of doctors are using AI in clinical settings Private bank transforms logistics through process mining, tackling operational bottlenecks EU companies lead in green and digital transformation for process excellence, EIB survey reveals A quarter of doctors are using AI in clinical settings A recent study from the Alan Turing Institute reveals that while AI adoption among UK doctors is growing, critical gaps in training and accountability may slow down the broader transformation of healthcare processes. Nearly 30 percent of UK doctors reported using AI in clinical settings over the past year, with most AI users interacting with these systems weekly. Diagnostic decision support (DDS) systems and generative AI solutions, each used by approximately 16 percent of doctors, dominate current AI applications, assisting in diagnostics, risk assessment, and patient communication. However, this uptake still represents a minority, highlighting a major underutilization of AI’s potential in healthcare. The findings indicate that AI can reshape […]

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NSSO is currently undertaking ASUSE, which provides data on non incorporated non-farm sector enterprises or informal sector enterprises that form a large chunk of the micro, small, and medium enterprises. A Time of Rapid Change. We are in a time of incredible change Small Businesses Technology is evolving at an incredible pace. Automation through information technology has spread from complex software being used in corporate offices of large companies to mobile phones being used to make a payment to a street vendor. Now, AI and robotics are quickly finding applications from the largest companies to farmers working in their fields. At the same time, trade is evolving dramatically. Government policies and trade infrastructure are making it easier to operate across markets and e-commerce is changing what defines the operating market of manufacturers and merchants. Today, Soccer ball manufacturers in Punjab can reach customers in Germany and an artisan in Agra can sell their crafts to a buyer in Mexico through online marketplaces accessible through a few clicks on a smartphone. A Time of Opportunity and Risk These trends bring about great opportunity for entrepreneurial small businesses that understand them and capitalize on them. They bring significant threat for those […]

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ServiceNow has declared artificial intelligence (AI) as central to its platform’s future, promising to simplify complex digital environments and unlock new levels of productivity. At the ServiceNow World Forum in Melbourne, the company unveiled its Xanadu release, which includes AI capabilities designed to streamline workflows, improve user experiences and deliver tangible business value. Opening the event, the company’s ANZ vice-president and managing director, Barry Dietrich, predicted that AI platforms will soon inform every business decision. This sentiment was echoed by CEO Bill McDermott, who declared AI “table stakes” in a video message. ServiceNow’s chief innovation officer Dave Wright acknowledged the shortcomings of past digital transformation efforts, emphasising that while “digital experience promised everything”, it often resulted in fragmented systems and poor user experiences. Wright positioned ServiceNow’s Now Platform as the solution, calling it the “AI platform for business transformation” focused on improving employee and customer experiences through a unified interface. He said a superior user experience hinged on interconnected applications, making an integrated platform like ServiceNow the “perfect catalyst for AI”. The Xanadu release reflects this vision, boasting over 360 new AI features tailored to specific industries, including dedicated AI modules for banking, retail, insurance, IT services, and the […]

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Mastercard Gateway is a single touchpoint that powers payment and digital acceptance solutions across new and existing markets and channels, locally and globally. By Entrepreneur Middle East Staff Oct 24, 2024 Share You’re reading Entrepreneur Middle East, an international franchise of Entrepreneur Media. Mastercard has announced the local establishment of Mastercard Gateway in Saudi Arabia. The technology infrastructure that will enable the processing of e-commerce transactions locally was launched under the patronage of The Saudi Central Bank (SAMA). Mastercard Gateway is a single touchpoint that powers payment and digital acceptance solutions across new and existing markets and channels, locally and globally. Merchants benefit from support for more than 30 different payment methods and risk management solutions, such as fraud detection and prevention, while customers enjoy advanced, secure protection from cybercrime. This innovative infrastructure asset bundled with tailor-made applications and services will enable the processing of local e-commerce transactions efficiently and securely. "As a company that is powering economies and empowering people, we understand the importance of a world-class payment infrastructure," said said Adam Jones, Division President, West Arabia at Mastercard. "We are proud of our long legacy in the Kingdom and the unveiling of our secure technology infrastructure in […]

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Small and medium-sized enterprises (SMBs) have been increasingly adopting technology innovations in recent years to boost customer experiences, streamline operations and spur growth. This shift has been accelerated by the necessity to remain competitive in a globalised market and the rapid pace of digital innovation. According to Gartner, about 70% of the businesses will use no-code technologies for their new applications by 2025, underscoring the significant move towards efficiency driven by technology. Additionally, a report from Spiceworks Ziff Davis revealed that 53% of Mid-size businesses and 27% of small businesses increased their IT spending in 2023, highlighting the increased investment in technology to support this transformation. In an intensely competitive market, SMBs are adopting technology to offer superior products and services more efficiently. The globalised economy demands that these businesses stay ahead, and technology provides the tools to do so. Modern customers expect quick, seamless and personalised experiences and advanced technologies enable SMBs to meet these expectations through improved customer relationship management, e-commerce platforms and digital marketing strategies. Operational efficiency is another significant benefit. Technology automates routine tasks, reduces errors and streamlines processes, allowing SMBs to focus on more strategic activities. This increased efficiency not only improves productivity but […]

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Larsen & Toubro (L&T) has appointed Gopi Thangavel as its Group Chief Information Officer (CIO), where he will lead the company’s digital transformation strategy. In this new role, Thangavel will focus on boosting operational efficiency, cybersecurity, and aligning digital initiatives with L&T’s broader business goals. Thangavel joins L&T with over 20 years of experience in IT and digital innovation, previously serving as Senior Vice President at Reliance Industries Limited. His track record includes implementing strategic IT solutions and overseeing complex IT infrastructure and security operations. At Reliance, he played a critical role in deploying projects aimed at enhancing digital capabilities and improving IT resilience, which L&T aims to replicate in its digital evolution. Thangavel’s expertise spans key areas such as IT management, cybersecurity, and risk management. He has been instrumental in rolling out AI-driven solutions, automation, and data analytics across industries including manufacturing, retail, logistics, and financial services. His deep understanding of digital ecosystems is expected to support L&T’s vision for a digitally connected and resilient infrastructure. As L&T embraces a digital-forward approach, Thangavel’s appointment is poised to strengthen the company’s IT strategy and foster a future-ready IT environment that aligns with evolving industry demands. His leadership is expected […]

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UDC executives receiving the Best Cloud Transformation Project 2024’ and ‘Best Digital Transformation Leader 2024’ awards. United Development Company (UDC), the master developer of The Pearl Island and Gewan Island, has been honoured with the ‘Best Cloud Transformation Project 2024’ and ‘Best Digital Transformation Leader 2024’ awards. The accolades were presented during the Middle East Enterprise AI & Analytics Summit and Awards held at Marsa Malaz Kempinski, The Pearl Island. It reflects UDC’s ongoing commitment to technological innovation and digital transformation excellence, cementing its real estate sector leadership. The Best Cloud Transformation Project 2024 award recognises UDC’s achievement in fully automating and migrating its customer business operations to the cloud. Central to this transformation is The Pearl Island Super App, which leverages serverless computing to provide seamless operational control, efficiency, and security within a single platform. The app consolidates all e-services, offering residents and visitors access to a wide range of amenities and services, thus elevating the living experience at The Pearl Island by making it more connected and convenient. Further highlighting the company’s success, UDC staff was awarded Best Digital Transformation Leader 2024, acknowledging the leadership that successfully executed UDC’s Customer Experience (CX) strategy. By centralising customer operations […]

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I just did a search for papers on digital transformation and was surprised that I got a whole load of results from every single tech company out there addressing the question: “what is digital transformation?” ( a question I have blogged about a lot ). As someone who has been doing this his whole life, my simple definition is taking an analogue company with digital on top to change into a digital company with analogue on top. There’s obviously a lot more to it than that – after all, it is a complete reconstruction of the whole company’s business model, as I’ve written about often – but the basics are changing the core of the company from physical to digital. Nevertheless, I thought readers of The Finanser might find it interesting to see this collation of definitions and papers from some of the leading companies in the world. Accenture https://www.accenture.com/gb-en/insights/digital-transformation-index Digital transformation is the process by which companies embed technologies across their businesses to drive fundamental change. The benefits? Increased efficiency, greater business agility and, ultimately, the unlocking of new value for employees, customers and shareholders. Many different paths lead to digital transformation and each organisation’s journey will be […]

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