How the GCCs in India are emerging as strategic hubs for global digital Transformation.

How the GCCs in India are emerging as strategic hubs for global digital Transformation.

By Navaneet Mishra, Senior Vice President & Head of Hexagon’s R&D Center India Global Capability Centres (GCCs) are undergoing a significant transformation, evolving from cost centers to value hubs that drive strategic business outcomes. MNCs need their GCCs to be at the forefront of ideas and technologies. In the recent past, they have transformed into strategic centres for the parent company, gaining control over not just how and when but also what and why. The shift is fuelled by technological advancements, a talent pool, a strategic mindset, and a supportive infrastructure, making them critical to global business success. The major key drivers include: Multi-skilled talent pool India now has multi-skilled professionals, wherein a single individual you will find technical expertise, effective communication skills, and business acumen, which makes them instrumental in driving successful projects. Senior and middle management professionals play a crucial role in bridging the technical teams with business stakeholders, ensuring seamless alignment with larger organisational goals, solving complex challenges thriving in dynamic environments, and navigating shifts in technology and market trends with ease. Ability to scale the talent India has a vast talent pool of talented professionals with strong education and a culture of resilience and adaptability. […]

AI and the future of SMBs: Transforming challenges to opportunities

AI and the future of SMBs: Transforming challenges to opportunities

According to the International Data Corporation, global spending on artificial intelligence technologies could surpass $749 billion by 2028 As the UAE solidifies its role as a leader in digital transformation, empowering businesses to adopt AI will be essential for sustaining this momentum. In the past decade, the UAE has emerged as a global hub for digital transformation, driven by a bold vision to diversify its economy and unlock new opportunities. At the heart of this transformation is the nation’s commitment to technological innovation, underpinned by substantial investments and a strategic push to cultivate a fertile ecosystem for artificial intelligence (AI). Through the UAE National AI Strategy 2031, the government is positioning the country to become a world leader in AI. This agenda includes dedicated funding programs to support startups and Small and Medium Businesses (SMBs) in accessing AI tools and applications. Another initiative, the Mohammed Bin Rashid Innovation Fund (MBRIF), launched by the Ministry of Finance, provides resources and services to accelerate growth for forward-thinking businesses. Additionally, AI Labs across the country invite individuals and businesses to experiment with AI, offering workshops, mentorship programs, and partnerships with academic institutions. According to the International Data Corporation (IDC) , global spending […]

Saudi Ministry of Human Resources and Social Development leads in 2024 Digital Transformation Index

Saudi Ministry of Human Resources and Social Development leads in 2024 Digital Transformation Index

The award ceremony was held on Dec. 15 in Riyadh as part of the Digital Government Forum. Saudi Ministry of Human Resources and Social Development Ministry ranked second overall among government agencies Index assesses government agencies’ adherence to key digital transformation standards JEDDAH: Saudi Arabia’s Ministry of Human Resources and Social Development ranked first among ministries and second overall with government agencies in the 2024 Digital Transformation Index, underscoring the nation’s commitment to technological advancement. The award ceremony, held on Dec. 15 in Riyadh, was part of the Digital Government Forum, which featured panel discussions, workshops, and presentations from experts in areas such as artificial intelligence, cybersecurity, and e-services. The event coincided with the 19th edition of the UN Internet Governance Forum, hosted in the Saudi capital from Dec. 15— 19 under the theme “Building our Multistakeholder Digital Future.” The index assesses government agencies’ adherence to key digital transformation standards, analyzes their current progress, and tracks the development of their digital journey based on best practices, aligning with the goals of Saudi Vision 2030. Following the Ministry of Human Resources and Social Development, the Ministry of Justice ranked second in the innovation category of the index, the Ministry of […]

Digital Transformation Efforts Foster Student Success Beyond K–12

Digital Transformation Efforts Foster Student Success Beyond K–12

As we enter a new year, the enrollment cliff that has been looming will finally reach higher education. In response, digital transformation efforts that promote collaborative and engaging learning environments, equip classrooms with modern technology, and enable a secure and seamless experience throughout campus can help institutions achieve their enrollment goals. In an upcoming CDW webinar titled “ Transforming the Campus Experience: Solutions that Foster Student Success in Higher Education ,” a panel of experts from Canva , Promethean and Genetec will address how colleges and universities can accelerate their digital transformation efforts to enhance the overall student lifecycle. Click here to read the full article on EdTech: Focus on Higher Education . The CDW webinar will take place Dec. 10, 2024, at 1 p.m. CST. Register here to secure your spot.

LivePerson Announces the Appointment of Two New Board Members

LivePerson Announces the Appointment of Two New Board Members

Get the next $LPSN alert in real time by email NEW YORK, Dec. 16, 2024 /PRNewswire/ — LivePerson, Inc. (NASDAQ: LPSN ) (the "Company"), a leading provider of trusted enterprise conversational AI and outcome-driven digital transformation, is pleased to announce the appointment of two new board members, Dan Fletcher and Karin-Joyce (KJ) Tjon. LivePerson Logo (PRNewsfoto/LivePerson, Inc.) "We are excited to welcome Dan and K.J. to the LivePerson Board of Directors," said Bruce Hansen, Chair of the Board. "Both bring an exceptional level of expertise in business turnarounds, with a particular focus on financial, strategic and operational execution. These appointments add complementary skills and perspectives to the board, along with deep financial expertise as the company continues to work toward key strategic objectives and enhanced shareholder value." Dan Fletcher brings over 17 years of experience in financial, strategic and operational transformations within the SaaS industry. He currently serves as Chief Financial Officer of SaaS provider Planful, and also serves as an Operating Principal at Vector Capital Management, L.P., LivePerson’s largest investor. Prior to Planful, Dan served as the CFO at MarkLogic. In addition to LivePerson, Dan serves on the board of Gappify. Karin-Joyce (K.J.) Tjon brings over 25 years […]

Mitesco's Centcore Unit Drives Digital Transformation at State-of-the-Art Data Center

Mitesco’s Centcore Unit Drives Digital Transformation at State-of-the-Art Data Center

Centcore Elevates Connectivity, Cost-savings at State-of-the-Art Data Center VERO BEACH, Fla., Dec. 16, 2024 (GLOBE NEWSWIRE) — Mitesco’s (OTC:MITI, www.mitescoinc.com ) unit, Centcore ( www.centcoreusa.com ), a leader in data infrastructure solutions, is excited to announce expanded capabilities at its state-of-the-art data center in Melbourne, Florida. This facility is designed to provide highly secure, high performance computing for a wide range of applications from: Business automation applications and secure remote backup, both domestically and at specific international locations; Enterprise computing applications such as SAP and Oracle and; Infrastructure simulation, design and maintenance, including GIS, LIDAR processing, and other analytical applications. This facility is configured to meet the growing demand for secure, scalable, and energy-efficient data storage solutions while ensuring maximum uptime and seamless connectivity for businesses of all sizes. Key to its attributes is its pricing, specifically offered at a substantial cost savings when compared to AWS, Microsoft Azure, Google Cloud or Oracle. Mr. Brian Valania is responsible for this business unit, and noted, "We are ramping up the range of our offerings based on input from the market over the last few months. Beyond some of our smaller clients, we have been approached by major organizations in hospitality, […]

Digital Transaction Management (DTM) Market Size and Growth Trends, Forecast to 2029

Digital Transaction Management (DTM) Market Size and Growth Trends, Forecast to 2029

Dublin, Dec. 16, 2024 (GLOBE NEWSWIRE) — The "Digital Transaction Management Market – Global Industry Size, Share, Trends, Opportunity, and Forecast, 2019-2029F" report has been added to ResearchAndMarkets.com’s offering. The Digital Transaction Management Market was valued at USD 8.2 billion in 2023, and is expected to reach USD 11.87 billion by 2029, rising at a CAGR of 6.20%. The market is experiencing substantial growth driven by the increasing demand for efficient, secure, and automated transaction processes across industries. Additionally, the rise in remote work and the need for secure online transactions have further fueled the adoption of DTM solutions. Regulatory compliance, data security, and the push towards digital transformation are significant factors driving market growth. As organizations continue to seek innovative ways to optimize transaction processes and ensure compliance, the DTM market is poised for expansion, supported by advancements in cloud computing, automation, and digital signatures that enhance the overall transaction experience. North America dominates the Global Digital Transaction Management (DTM) Market, and is expected to maintain its leading position throughout the forecast period. The region’s dominance is attributed to its advanced technological infrastructure, high adoption rate of digital solutions, and the presence of major market players who drive […]

Indo-Pacific: A blueprint for democracy in the digital age

Indo-Pacific: A blueprint for democracy in the digital age

From political activism to cyberattacks, the rise of technology is changing the face of regional engagement. Tech-driven political engagement raises concerns over the spread of misinformation and the manipulation of voters (NurPhoto/Corbis via Getty Images) As years go, 2024 has been big on democratic reckoning, and the elections across the Indo-Pacific have shown how technology impacts almost every facet of the democratic process. From the cyberattacks in Palau in retaliation for its diplomatic ties with Taiwan, to the young activists in Bangladesh who used social media to organise mass protests calling for electoral reform, the region provides a blueprint for building more resilient democracies in the digital age. The Indo-Pacific is an arena where the pressures of rapid digital transformation collide with diverse political systems, social structures, and economic realities. This makes it an excellent study of global challenges to democracy, and policymakers should pay attention. Five themes from the region offer a valuable new framework for analysis. Democratic resilience amid digital transformation Many Indo-Pacific nations are grappling with how to safeguard democratic integrity in an era of rapid technological change. While not exhaustive, some issues include the use and impact of disinformation campaigns, the role of digital literacy […]

Amadeus Cytric Solutions Appoints Mark Cullen to Lead Dynamic Growth and Digital Transformation

Amadeus Cytric Solutions Appoints Mark Cullen to Lead Dynamic Growth and Digital Transformation

Home » America Travel News » Amadeus Cytric Solutions Appoints Mark Cullen to Lead Dynamic Growth and Digital Transformation Monday, December 16, 2024 New appointment – travel and tour world With a wealth of expertise in the technology and SaaS sectors, Mark Cullen is poised to lead the commercial strategy for Amadeus Cytric Solutions, driving global growth and innovation. Based in Boston, USA, Mark oversees all commercial operations for Amadeus Cytric Solutions. His role emphasizes the expansion of the brand and its offerings worldwide, reflecting Amadeus’ dedication to advancing corporate travel solutions in partnership with Microsoft. Through the cutting-edge Amadeus Cytric Easy platform, businesses can seamlessly manage travel bookings, organize events, share itineraries, and achieve sustainability objectives—all fully integrated within Microsoft Teams. This streamlined user experience simplifies travel arrangements, trip approvals, and expense management, all from a single, familiar workspace application. Amadeus recognizes the transformative opportunities in the corporate travel industry and has made substantial investments in bringing Cytric Easy to the forefront. Special attention is being directed towards the U.S. market, addressing corporate buyers’ and travelers’ needs for enhanced collaboration, digital transformation, and alignment with ESG goals. With over 25 years of experience in commercial roles, Mark has […]

Digital transformation buoyed efficiency, cut costs: GOSI official

Digital transformation buoyed efficiency, cut costs: GOSI official

Ahmed Al-Omran, Assistant Governor for Information Technology at GOSI Digital transformation adopted by the General Organization for Social Insurance ( GOSI ) has contributed significantly to raising its efficiency and reducing costs, Ahmed Al-Omran, Assistant Governor for Information Technology, GOSI, told Argaam . On the sidelines of the Internet Governance Forum, the official added that total reliance on digital and self-services instead of traditional branches had a positive impact on the organization’s operating expenses. Further, GOSI is working in integration with many governmental and private entities, whether banks or financing companies, to provide integrated services to its customers. These efforts come within the framework of achieving the goals of the Kingdom’s Vision 2030, according to Al-Omran. He highlighted that many services have become automated using artificial intelligence, while ensuring a distinguished customer experience. Additionally, GOSI, according to Al-Omran, continuously monitors and weighs customer satisfaction, achieving high satisfaction rates, while striving for development and improvement.