Smart-Ticketing-Market The rise of contactless payments, mobile ticketing, and demand for seamless travel and event experiences drive Smart Ticketing Market growth. AUSTIN, TX, UNITED STATES, December 17, 2024 / EINPresswire.com / — The SNS Insider report indicates that the Smart Ticketing Market size was valued at USD 11.73 billion in 2023 and is expected to grow to USD 43.25 billion by 2032, expanding at a CAGR of 15.6% over the forecast period of 2024-2032. The increasing need for digitalization of ticketing operations in footwear, transportation, and events is one of the most significant factors driving the Smart Ticketing Market growth. This space has picked up with the shift from paper tickets to digital/mobile-based tickets. As such, the major factors contributing to the market expansion are the growing smartphone penetration, evolution in contactless payment systems, and increasing consumer inclination for digital tickets. More smart ticketing solutions are integrated within public transport systems that try to become more efficient, reduce fraud, and increase user experience. Examples include NFC, QR code-based ticketing, etc. as they are becoming increasingly easier and safer options. Likewise, smart ticketing tools are being used by event organizers to streamline entry processes, ensure security, and provide a great […]
Whatever happened to the three-year IT roadmap?
CIOs now lean on shorter-term, more flexible plans, saying there’s too many unknowns to plot IT strategies years ahead. Credit: Shutterstock / Rawpixel.com Like many execs, Erica Hausheer has had plenty of experience using three-year roadmaps to guide projects and conversations about planned work. “It was one of my tools in my toolkit,” she says. But the value of long-term roadmaps has dwindled to the point where Hausheer, senior vice president and CIO of Teradata, now uses a different, shorter-term plan to steer her and her team. “We identify what specific things we’re going to do at a program level and how we’re going to go after those in a 12- to 18-month plan, and that plan needs to have some flexibility built in,” she explains. “It’s more about our annual portfolio. And beyond [that timeframe], it’s more at a strategy level, knowing that what and how I’ll deliver is going to change.” For decades, organizations and their executive teams looked years ahead. They crafted five-year business plans and three-year roadmaps to provide their organizations with not only a destination to reach but the directions to get there. CIOs used that approach, too, developing three-year roadmaps to keep their […]
IT companies see an uptick in digital transformation deals in FY25, signals growth recovery
The top four Indian IT companies, including Tata Consultancy Services (TCS), Infosys, HCLTech and Wipro have signed 18 digital transformation deals in the last 7-8 months of FY25. Representative image
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Challenges and opportunities in Africa’s digital transformation: Data governance and sharing under scrutiny
Home | Updates | Challenges and opportunities in Africa’s digital transformation: Data governance and sharing under scrutiny 17 Dec 2024 Future considerations involve promoting African-owned platforms, managing data quality, and ensuring transparency in AI algorithms, which are critical steps in navigating Africa’s complex digital future. Internet Governance Forum The ongoing digital transformation across Africa has put data governance and sharing at the forefront of economic growth and innovation. In an Internet Governance Forum session titled ‘Data Without Borders? Navigating Policy Impacts in Africa’, experts emphasised the importance of harmonised data policies to support the African Union’s (AU) Data Policy Framework. Souhila Amazouz from the African Union Commission highlighted the framework’s principles of transparency and cooperation, while Thelma Quaye of Smart Africa stressed the urgency of aligning national policies to ensure seamless cross-border data flows. Lillian Nalwoga noted the need for robust national data strategies, noting that two-thirds of African countries have data protection laws, though challenges remain in unifying national and continental interests. The conversation revealed critical hurdles to effective data governance, including gaps in legal frameworks, limited institutional capacities, inadequate infrastructure, and cybersecurity risks. Souhila Amazouz discussed efforts to address these gaps through regional data centres and capacity-building […]
Srinivas Mahankali to Lead AI Task Force for Private Security Industry Under CAPSI
Srinivas Mahankali, a seasoned digital transformation professional specializing in Blockchain, Web3, Cybersecurity, Cloud, and AI technologies, will be in the leadership of the national task force on “AI in Private Security Industry” backed by the CAPSI New Delhi: Srinivas Mahankali, a seasoned digital transformation professional specializing in Blockchain, Web3, Cybersecurity, Cloud, and AI technologies, will be in the leadership of the national task force on “AI in Private Security Industry” backed by the Central Association of Private Security Industry (CAPSI). The initiative is guided by CAPSI Chairman Kunwar Vikram Singh. CAPSI, recognized as the apex body of India’s private security industry, plays a pivotal role in advancing security management. The organization represents over 35,000 private security agencies, employs more than 10 million guards, secures over one lakh establishments, and protects nearly half of India’s population. CAPSI’s contributions significantly bolster national security and economic growth. Addressing Challenges Through AI The initiative aims to tackle some of the most pressing challenges faced by the security sector, including enhanced security threats, operational inefficiencies, and the need for skill development. The task force plans to: Identify AI applications specific to the security industry within 60 days. Pilot AI-driven surveillance and threat detection systems […]
Inclusive digital innovation: global experts call for action and collaboration
The ‘ Fostering Inclusive Digital Innovation and Transformation ‘ session at Internet Governance Forum (IGF) 2024 brought together representatives from the UNDP, Italy’s Digital Agency, and the World Federation of Engineering Organizations (WFEO) to share insights and solutions for a more connected, equitable world. Global leaders and experts explored strategies to foster inclusive digital innovation, underscoring the urgency to close digital divides and empower underserved communities. Robert Opp, Chief Digital Officer of the UNDP , set the stage by emphasising capacity development as a critical foundation for digital transformation. ‘We need digital roads and bridges; public infrastructures that serve as enablers for innovation,’ he explained, highlighting the UNDP ’s initiatives in 125 countries, including training civil servants in AI and digital skills in Kenya . Opp also advocated for a unified global framework, pointing to the Global Digital Compact as a guidepost for ensuring human rights and ethical governance in the digital age. Italy’s progress in building robust digital public infrastructure provided a case study. Mario Nobile, Director of Italy’s Digital Agency , outlined achievements such as 36 million digital identity users and 2 billion e-invoices annually. Nobile stressed the importance of digital literacy by summarising that ‘Technology evolves […]
Blue Mantis Establishes Strategic Advisory Services Practice
PORTSMOUTH, N.H., Dec. 17, 2024 (GLOBE NEWSWIRE) — Blue Mantis, a leading provider of digital strategy and services specializing in managed services, cybersecurity, and cloud solutions, today announced that it has established a new Strategic Advisory Services Practice to provide clients with an expanded portfolio of structured digital advisory services that will further accelerate IT modernization and support business growth, increase innovation and maximize their IT-driven business outcomes. IT and consulting services industry veterans Richard Amos and Sean Foley, who join Blue Mantis as Vice Presidents, lead the Strategic Advisory Services Practice. Amos and Foley, former Executive Partners with Arborpoint Advisory Group, each bring decades of experience in IT strategy, digital advisory, and digital transformation, adding exceptional technology leadership expertise to the Blue Mantis team and client base. "The establishment of our Strategic Advisory Services Practice represents a significant and natural progression in Blue Mantis’ professional services portfolio expansion," said Terry Richardson, Chief Revenue Officer of Blue Mantis. "Richard and Sean bring a wealth of knowledge and experience helping organizations navigate complex IT and business challenges. We are now further poised to deliver strategic guidance to our clients, helping them more directly align their IT initiatives with business outcomes […]
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Illinois’ McHenry County State’s Attorney’s Office Embraces Digital Transformation with NICE Justice AI-Powered Evidence Management
In This Article: NCSYF -5.19% NICE -2.94% McHenry County is the third District Attorney’s office in Illinois to leverage NICE Justice digital evidence management solution to work more efficiently with law enforcement in the pursuit of justice HOBOKEN, N.J., December 12, 2024 –( BUSINESS WIRE )– NICE (Nasdaq: NICE) today announced that the McHenry County (IL) State’s Attorney’s Office will be deploying NICE Justice digital evidence management, one of the AI-powered solutions in NICE’s Evidencentral platform, to streamline the criminal justice process. Through its deployment of NICE Justice, the McHenry County State’s Attorney’s Office is aiming to work more efficiently with its law enforcement partners in the pursuit of justice for victims. Led by State’s Attorney Randi Freese, the McHenry County State’s Attorney’s Office is the third State’s Attorney’s office in the state of Illinois to select NICE Justice for digital evidence management transformation. The cloud-based NICE Justice solution digitally transforms how district attorneys and office staff receive, interact with, manage and share digital evidence. Freed from dealing with discs, drives, emails, and logging into multiple systems to manage and prepare evidence, attorneys and staff can focus on building and presenting compelling cases. NICE Justice also features built-in AI […]
ABB India and PwC India establish Strategic Alliance to Drive Digital Transformation and Sustainability across key sectors
ABB India and PwC India collaborate to deliver transformative solutions in digital operations, cybersecurity, and ESG initiatives across various sectors. The alliance aims to streamline manufacturing operations, improve real-time process monitoring, enhance production efficiency, optimize energy use, and bolster cybersecurity. Brings together ABB’s advanced digital solutions and PwC’s consulting expertise to empower organizations towards operational excellence, sustainability, and long-term success. ABB India, a global leader in automation and digital technologies for process industries and PwC India have announced their strategic alliance to deliver transformative solutions across sectors in digital operations, cybersecurity, and ESG (Environmental, Social, and Governance) initiatives. This collaboration reflects a shared commitment to empower organizations with advanced digital solutions, enhanced by AI and machine learning, helping them stay ahead of the curve and achieve sustainable business outcomes. The alliance will focus on leveraging ABB’s advanced digital solutions and PwC India’s deep consulting expertise to help clients streamline manufacturing operations, improve real-time process monitoring, enhance production efficiency, and optimize energy use. It will also work to improve product quality and operational consistency, while ensuring the security and resilience of digital solutions against evolving cyber threats. By integrating these capabilities, businesses will be able to drive profitability through energy […]
Devoli teams with Quanton to extend bot-based process automation
Devoli has deployed four RPAs across three processes in its customer success team plus one in billing. Credit: Blair Woodbury (Devoli) / Supplied Seeking to further boost automation within its business, telco wholesaler Devoli looked to specialist provider Quanton help it deploy robotic process automation across four more key processes. The new automation bots will ensure Devoli’s local broadband provider customers can get any issues resolved quickly while also allowing the company’s customer success team more time off over the holidays. Devoli, which recently ranked top in Deloitte’s 2024 Masters of Growth Awards , provides broadband services from local fibre companies, such as Chorus and Enable, to retailers such as Contact Energy, Nova Energy and Pulse Energy as well as to managed service providers. The partnership significantly improved Devoli’s Automation Centre of Excellence and ensured strong governance so the company could continue to harness the benefits of automation and AI. Devoli chief financial officer Blair Woodbury said the company was seeking to make its 11-strong customer success team feel like a “team of 100” by automating repeatable tasks to allow human workers to focus on more complex, thought-based tasks. Devoli has deployed four RPAs across three processes in its […]