Australia's public sector being reshaped by digital transformation: 85% of workers impacted by tech initiatives GUEST RESEARCH: The implementation of new technologies and digital tools is reshaping Australia’s public sector, with new research showing 85% of government workers surveyed had recently experienced a digital initiative being implemented within their department or agency. A survey of 425 Australian government workers undertaken by Appian, a software company that automates organisational processes, found that most government workers believe that their agency’s own digital transformation projects have had positive impacts on the public, with 63% of those surveyed saying that the adoption of new technologies had made government services more accessible to citizens. “Making government services accessible to citizens is a critical function of the public sector. Through innovative technologies like automation, AI, and user-friendly digital platforms, government bodies can streamline processes, reduce complexities, and ensure that their services are more readily available to all citizens, regardless of their location or background. This is not just about convenience; it’s about empowering citizens and enhancing the democratic process," said Appian area vice president Asia Pacific and Japan Luke Thomas . Positively, the introduction of new technologies within government departments and agencies has led to […]
K&X Design and Investment Technology, LLC
Invest The Invisible Impact
K&X Design and Investment Technology, LLC
Invest The Invisible Impact
