SkinX Thailand , a pioneering dermatology and telemedicine services provider. This collaboration marks a significant milestone as SkinX Thailand integrates Appier’s cutting-edge AI solutions, AIRIS and AIQUA, to enhance customer engagement and streamline operations. SkinX Thailand is Thailand’s largest teledermatology platform, with over 300 board-certified dermatologists. It offers an extensive range of skincare solutions through its platform. The company stands out in the competitive market by providing authentic aesthetic listings, adhering to the highest medical guidelines, and offering the best prices. With a focus on the Bangkok Metropolitan area, SkinX Thailand goes beyond general telemedicine by delivering specialized dermatology consultations for medical and aesthetic purposes, ensuring customers receive the best possible care. Before partnering with Appier, SkinX Thailand faced challenges tracking customer data and engaging users effectively. With only one data analyst managing growing user activities manually, it became increasingly difficult to conduct large-scale analysis promptly. Budget constraints limited team expansion, prompting the search for a comprehensive martech solution. Upon discovering Appier, SkinX Thailand found that Appier’s solutions complemented their brand perfectly, making it the ideal partner for growth. "Although we have successfully grown our user base and surpassed 500,000 downloads, we continued to face challenges with user retention […]
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