APAC Businesses Poorly Equipped to Leverage AI

An overwhelming number of IT leaders (86%) in APAC expect AI to increase developer productivity in their organizations over the next three years, and anticipate a huge increase in the large-language models (LLMs) they will use. This is significantly greater than the 69% increase expected globally, according to a new Salesforce Connectivity Benchmark research by Vanson Bourne and Deloitte Digital. In its 10th year, the study interviewed 1,050 IT leaders across the globe this year, with 400 hailing from APAC markets such as Singapore, Australia, Japan, and Hong Kong. Data not harmonized Despite the optimism about the use of generative AI, 69% say that their organization is ill-equipped to harmonize data systems to fully leverage AI. Unsurprisingly, this impedes the transition and further heightening the strain on IT teams. According to the report, integration is a key hurdle to AI innovation. While AI drives efficiency and productivity, it is dependent on integrated data. Yet only an estimated average of 28% of apps within APAC organizations are connected and 82% of IT leaders report that integration challenges are hindering digital transformation within their organizations. For instance, nearly three-quarters (70%) of customer experiences are digital, but only 26% of organizations report […]

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