Getty Images/iStockphoto Getty Images/iStockphoto By Air New Zealand has inked a five-year deal with Tata Consultancy Services (TCS) to overhaul its digital infrastructure and place artificial intelligence (AI) at the heart of its operations. The partnership, announced at a signing ceremony in Mumbai attended by New Zealand prime minister Christopher Luxon, Tata Group chairman Natarajan Chandrasekaran, and the CEOs of both companies, will touch upon numerous areas of the airline’s business, including fleet management, crew scheduling and ground services. “We began working with TCS in September 2024 and in just a few short months, we’ve seen the benefits of tapping into the depth and breadth of talent and expertise they have when it comes to digital solutions,” said Air New Zealand CEO Greg Foran. “Going forward, TCS will be an instrumental partner in helping us deliver our cargo digital transformation and improvements to our digital retail capability.” The agreement aims to bolster Air New Zealand’s goal of becoming the world’s most digitally advanced airline. TCS will streamline the airline’s digital services, spanning over 600 applications, by integrating AI-driven automation and cloud technologies into key areas such as cargo service, disruption management, retail offerings, maintenance systems and crew operations. This […]
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