Generative artificial intelligence (AI) tools, such as ChatGPT, will play a significant role in the digital transformation of the insurance industry, according to COVU. COVU, an AI-enabled digital platform for insurance agencies, has released an executive forecast on the industry shift toward using generative AI tools to help insurance agencies streamline operation, customer service and cross-selling opportunities. The insurance platform was founded by insurance industry veterans Ali Safavi and Tasos Chatzimichailidis with the goal of helping independent insurance agents and carriers better manage risk and make smarter insurance decisions through AI-driven policy recommendations, business services and sales support. The InsurTech’s team of insurance, finance and technology innovators believe AI tools such as Chat GPT, built by OpenAI, will be a factor in the digital transformation of the insurance industry in the year ahead. According to COVU, these tools have the potential to reduce customer service costs by up to 30%, which could save insurance agencies millions of dollars. When adding in the use of AI tools, agents can reduce the time spent on administrative tasks, boost targeted marketing efforts and uncover more sales opportunities quickly. Powered by AI and machine learning (ML), OpenAI’s platform automates routine tasks such as […]
K&X Design and Investment Technology, LLC
Invest The Invisible Impact
K&X Design and Investment Technology, LLC
Invest The Invisible Impact
