An award-winning Ukrainian e-government app and digital platform supported by the United States is accelerating Ukraine’s digital transformation – and it’s about to expand to more countries. At the World Economic Forum today, USAID Administrator Samantha Power met with Ukrainian Vice Prime Minister Mykhailo Fedorov to discuss the next phase of USAID’s collaboration with Ukraine to advance digital transformation and help partner countries adopt platforms that better connect citizens with their government. Since the establishment of Ukraine’s Ministry of Digital Transformation (MDT) in 2019, USAID provided legal, financial, and technical assistance to develop Diia for Ukrainian citizens. Diia is a mobile application and online portal that opened up digital access to 120 government services and enables Ukrainians to engage with their government online in a one-stop-shop – from applying for benefits and government programs to paying taxes, accessing important documents, registering and running businesses, and providing identification and digital signatures. Following Russia’s full-scale invasion of Ukraine in February 2022, Diia has also allowed Ukrainians to receive social support with government services closed in areas impacted by war, and has been used by displaced Ukrainians to access aid and other critical services. The app is the gold standard in e-government, […]