UK-based NatWest Group has partnered with OpenAI to support bank-wide simplification and improve customer experience. Through this collaboration, NatWest aims to optimise its ability to meet clients’ needs faster and more efficiently, and increase productivity across its bank. By leveraging Open AI’s insights and technology, the bank will upgrade how quickly and widely it deploys its developments in GenAI. NatWest partners with OpenAI New AI services for NatWest NatWest is committed to developing its digital assistant services, offering new ways in which customers can utilise AI to support them with complex tasks such as identification, reporting, and resolution of fraud and scams. For colleagues, this means developing modern tools to assist with fraud and complaints handling. Additionally, this approach is overseen by the bank’s Artificial Intelligence & Data Ethics Code of Conduct to ensure customers and employees are safe and utilising AI in a responsible and ethical manner. Data ethics ensure security, privacy, and transparency in data collection and sharing, while AI ethics extends these principles to ensure AI algorithms that use the data are unbiased and fair. NatWest’s works ensuring that its AI systems are subject to human oversight and promote human agency, consider social and environmental impacts, […]
K&X Design and Investment Technology, LLC
Invest The Invisible Impact
K&X Design and Investment Technology, LLC
Invest The Invisible Impact
