Electrical distributor Graybar plugs in digital transformation

Graybar Connect is a multi-year business transformation project aimed at modernizing technology, improving data access, and enhancing customer and employee experiences, including a focus on digital commerce. Graybar’s ambitious Graybar Connect initiative is transforming the company’s operations, positioning it for long-term success while delivering record-breaking results, the company says. In 2024, Graybar reported $11.6 billion in net sales. That’s a 5.5% increase over the previous year and the highest in the company’s history. Graybar is a North American distributor of electrical, communications, data networking and industrial products. It celebrates its 100th anniversary as an independent company in 2025. This performance comes as the company makes significant investments in Graybar Connect, a multi-year business transformation project aimed at modernizing technology, improving data access, and enhancing customer and employee experiences, including a focus on digital commerce. The company’s investment in Graybar Connect contributed to an 8.7% decline in net income to $423.1 million. However, the company remains financially strong. Graybar’s employee-owned structure gives it the flexibility to pursue long-term growth without pressure from outside investors. Graybar Connect leads digital transformation initiative Graybar Connect is more than a technology upgrade, the company said. It’s a strategic shift designed to streamline operations and […]

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