What are the keys to change management and digital transformation success?

Global Edition HIMSS25 Technology and business operations leaders from Medical University of South Carolina offered some useful tips and strategies on collaboration, continuous improvement and more at HIMSS25 on Wednesday. By 03:03 PM Crystal Broj and Franco Cardillo of Medical University of South Carolina at HIMSS25 on Wednesday. Photo: HIMSS Media LAS VEGAS – "We feel like every person within our organization has the ability to touch patients’ lives in one way or another," said Franco Cardillo, executive director of digital strategy and operations at Medical University of South Carolina at HIMSS25 on Friday. "How can we bring everybody along with us on this journey?" Communication and understanding among all stakeholders, on the clinical and technology operations side, are key to working together for a more optimized care delivery process and a better patient experience, he said. As the health system pursues IT and innovation projects, "we want these groups to know that while we operate outside of Epic, we do have a host of tools and services that can support the patient journey," said Cardillo. "We can offload things on our care team members – clinicians, nurses – but we’re like an iceberg. Everything along the top is […]

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