Adobe Driving Singapore’s digital transformation through Smart Nation 2.0 Singapore has long been at the forefront of digital transformation, pioneering the Smart Nation initiative since 2014 to enhance public services, improve quality of life, and strengthen economic competitiveness. Over the past decade, the government has built a robust digital infrastructure, introducing innovations such as Singpass, PayNow, and AI-driven healthcare solutions. These efforts have positioned Singapore as a global leader in smart governance, with a clear focus on seamless digital experiences for citizens and businesses. As Singapore enters the next phase— Smart Nation 2.0 —the government is sharpening its focus on three key pillars: Trust, Growth, and Community. This evolution acknowledges that while much progress has been made, emerging challenges require new strategies. Cybersecurity, AI governance, and digital inclusivity have become top priorities, as Singapore seeks to balance rapid innovation with responsible and ethical technology adoption. According to John Mackenney, Director, Digital Strategy Group APAC, Adobe, Smart Nation 2.0 presents a bold vision for a trusted, inclusive, and future-ready digital government. He notes, “While nearly all public services are now online and Singapore has done well in maintaining citizen satisfaction in customer experience, there remains room for improvement in digital […]