How to ‘rewire’ governments to use AI in the Intelligent Age

Emerging Technologies Two panels at the World Economic Forum’s Annual Meeting 2025 discussed how governments undergoing a digital transformation face many risks, but also many opportunities. Image: World Economic Forum/Gabriel Lado Writer, Forum Stories Share: Our ImpactWhat’s the World Economic Forum doing to accelerate action on Emerging Technologies? The Big Picture Explore and monitor how Artificial Intelligence is affecting economies, industries and global issues Stay up to date: Artificial Intelligence This article is part of: World Economic Forum Annual Meeting Governments are exploring how artificial intelligence (AI) can help them to deliver seamless services for citizens in areas including health, education and benefits. When governments undergo digital transformations, they often face challenges from bureaucracy, legacy systems and fear of new technology, as well as safety and security issues. Experts at two panels held during the World Economic Forum’s Annual Meeting 2025 discussed the need for greater collaboration and strong governance to help governments digitally transform using tools like AI. In an increasingly digital world, governments must keep up with the latest tech innovations, as well as growing demand from citizens’ for faster, more efficient and intuitive government services. But the public sector has traditionally lagged private sector-development and implementation […]

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