Accrete and New Era Technology Announce Strategic Partnership to Drive AI-Powered Digital Transformation

New Era’s more than 20,000 customers around the globe will now have access to Accrete’s innovative AI solutions through their trusted technology partner. Accrete, a leader in artificial intelligence solutions, has partnered with New Era Technology, a global managed service provider renowned for its innovative technology solutions, to deliver advanced AI-driven digital transformation solutions to enterprise clients across industries. As part of this collaboration, New Era will offer Accrete’s Nebula ITSM solution to transform clients’ IT service management stacks into predictive engines for risk detection & incident remediation through the use of Expert AI Agents. By integrating Accrete’s pioneering artificial intelligence capabilities with New Era’s extensive service offerings, the partnership will enhance operational efficiency, streamline processes, and foster innovation among enterprise clients. Read More on AiThority Interviews : AiThority Interview with Jeff Geiser, VP of Customer Experience at Zenlayer “New Era is at the forefront of digital transformation for its ~20,000 customers. To fully realize the ROI of Expert AI Agents in decision automation, organizations must transfer tacit domain knowledge into universal ground truth representations that can form the basis of advanced machine reasoning,” said Prashant Bhuyan, Founder, CEO, and Chairman of Accrete, Inc. “New Era recognizes that customers […]

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