In 2024, UPS achieved significant milestones in its digital transformation and operational efficiency efforts, driven by the evolution of its Digital Access Program (DAP) and use of RFID tagging technology, both of which have played a crucial role in the company’s progress. DAP, which streamlines shipping processes for businesses, saw notable success in 2024, per the company’s fourth-quarter earnings results, released Thursday (Jan. 30). With a 17% year-over-year increase in revenue, DAP generated $3.3 billion in global revenue, contributing significantly to UPS’s overall growth. The program offers businesses discounted shipping rates, seamless integration with eCommerce platforms and flexible shipping options, making it easier for small and medium-sized businesses ( SMBs ) to access UPS’s advanced logistics solutions. SMBs accounted for 28.9% of UPS’s total U.S. volume in the fourth quarter of 2024. “For the seventh year in a row, we were the industry leader for on-time service during the holiday season,” UPS CEO Carol Tomé said during the company’s earnings call on Thursday. “Our positive momentum from Q3 continued in Q4 and our people did what they do best, deliver for our customers.” Updating Network As part of its strategic goals for 2024, UPS has been moving from a […]
UPS Expands Digital Transformation With RFID and DAP Tech
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