When digital literacy fails, IT gets the blame

CIOs need to make technology education and literacy a proactive strategy — because HR and user departments struggle to establish digital literacy and IT’s on the hook for results. Credit: Jelena Zelen / Shutterstock In 2022, McKinsey published a report called, “ The data-driven enterprise of 2025 .” The report highlighted seven key characteristics of successfully data-driven companies, each of which lands firmly on the desks of CIOs, who are expected to provide leadership for the data-driven enterprise. These include: Data embedded in every decision and process Data processed and delivered in real-time Usable and integrated data Dedicated data product teams Expansion of the chief data officer (CDO) role Data-sharing ecosystems Sound data management practices Now that we’re entering 2025, we can assess progress against that three-year outlook. Unfortunately, as most CIOs know today, each is still a work in progress. Nevertheless, progress is being made and data-driven digitalization projects are being implemented. The question is: Are companies ready for them? The data and digital literacy gap “Despite the growing importance of data literacy, many organizations still face challenges in this area,” notes Celerdata, an analytics database provider, in describing what it calls a “ data literacy gap ” […]

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