Malaysia’s U Mobile, Felda team up for digital transformation

U Mobile , a Malaysia-based 5G network provider, has signed an agreement with government agency Federal Land Development Authority (FELDA) , that will enable the telco to play a critical role in supporting the group on its digital transformation drive. The duo said in a statement on Monday that as a start, U Mobile will be implementing enterprise grade connectivity solutions to all FELDA offices and branches across the nation. This will see FELDA’s traditional communication platform that consists of physical landlines be upgraded to a converged solution that will allow greater mobility, efficiency as well as the ability to provide better customer service. The uplift will enable individuals working at FELDA’s offices and branches nationwide to access voice calls or data across three devices through one phone number. For FELDA, this transformation brings about multiple benefits such as cost efficiencies by eliminating the need for many phone lines, improved customer service as staff can respond to calls without being at their desks, scalability as FELDA can add on extensions to accommodate growing business needs, as well as enhanced productivity as staff may collaborate more efficiently. “As Malaysia’s future second 5G network provider, U Mobile is delighted to be […]

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