Digital transformation Businesses across India and globally are embracing cloud technologies and SaaS (Software as a Service) solutions to elevate their operational efficiency, drive innovation, and expand their reach. These technological shifts are no longer optional but imperative for organizations seeking to stay competitive in a digital-first world. Companies are making significant investments in these systemic changes, aiming to better understand their customers, optimize processes, and create the next generation of innovative products. AI, in particular, has emerged as a critical enabler in this transformation. Role of SaaS in digital transformation SaaS is at the forefront of enabling digital transformation by offering flexible, scalable, and cost-effective solutions. In the past, businesses relied on traditional (on-premise) software installations, which were expensive, time-consuming, and difficult to maintain. SaaS eliminates these challenges, providing organizations with cloud-based applications that can be accessed anytime, anywhere. This flexibility is crucial for businesses in India and abroad that are rapidly expanding and need solutions to keep pace with changing demands. According to a report by Gartner, the global SaaS market is expected to grow to $195 billion by 2025, as more companies shift towards cloud technologies to improve operational agility. This shift allows businesses to adapt […]