Health Plans Prioritize Integrated Solutions, Digital Transformation, and AI in 2025: HealthEdge Survey

What You Should Know: – HealthEdge , a provider of healthcare technology solutions, has released its annual survey of the healthcare payer market, revealing key priorities, investments, and challenges for the coming year. – The survey , which gathered insights from over 450 healthcare executives, highlights a focus on integrated solutions, digital transformation, and artificial intelligence (AI). Top Priorities for 2025 Health plans are prioritizing enhancements to integrated solutions or services (62%), digital transformation or technology upgrades (49%), and new product lines (47%). This indicates a strong emphasis on modernizing technology and streamlining operations to improve efficiency and member experience. AI Gains Traction AI is gaining momentum in the payer market, with 15% of respondents prioritizing investments in AI technologies. This reflects a growing recognition of AI’s potential to enhance various aspects of healthcare, from claims processing and risk assessment to member engagement and care delivery. Key Findings and Challenges The HealthEdge survey also uncovered several key challenges and priorities for health plans: Security: Security remains a top concern for executives, with 46% listing it as their highest priority when considering technology and data science transformation. Regulatory Compliance: Only one-third of respondents feel prepared for upcoming regulatory changes, highlighting […]

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