Bhutan says digital transformation need not compromise citizen trust

Bookmark GovTech Bhutan’s Secretary, Jigme Tenzing, shares how the agency took the path less travelled by rolling out the world’s first decentralised, self-sovereign national digital ID, as part of its effort to digitalise government services keeping in mind citizen trust and inclusion. The small Himalayan nation was close to adapting Estonia’s eID to function as its national identity platform but decided to walk its own path based on the values it has set around digital governance: to safeguard the privacy and trust of citizens. Image: GovTech Bhutan This story is part of GovInsider’s new Digital Government initiative, which aims to feature stories from digital government agencies around the world. Click here to view our interactive map and reach out to editorial@govinsider.asia if you wish to contribute. Last year, Bhutan made headlines for launching the world’s first decentralised, self-sovereign national identity platform, known as NDI. “The world previously didn’t look to Bhutan as an innovator of digital solutions. In fact, we were looking to Singapore, India and Estonia [with their national identities],” says GovTech Bhutan’s Secretary, Jigme Tenzing, to GovInsider. The small Himalayan nation was close to adapting Estonia’s eID to function as its national identity platform but decided to […]

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