To make DEX an enterprise priority, prioritize DEX for IT Credit: Billion Photos Business and IT leaders agree that improving the “digital employee experience” (DEX) results in better productivity and workplace morale. But recent research by Ivanti reveals an important reason why many organizations fail to achieve those benefits: rank-and-file IT workers lack the funding and the operational know-how to get it done. They don’t prioritize DEX for others because the organization hasn’t prioritized improving DEX for the IT team. There are enormous benefits in improving digital employee experience, and DEX remains an area that executive leaders are optimistic about. But there is a disconnect when it comes to its practical application across IT teams. IT professionals remain extremely skeptical, in part because they are being left out of the benefits of DEX. This has led to problematic perceptions: almost two-thirds (60%) of IT professionals in the Ivanti survey believing “Digital employee experience is a buzzword with no practical application at my organization.” Clearly IT leaders need to do more for teams to realize the full benefits of DEX. DEX best practices, metrics, and tools are missing Nearly seven in ten (69%) leadership-level employees call DEX an essential or […]