Air India Removes Data Silos, Embraces AI | Digital Transformation

Share on: Air India, under Tata ownership, is undergoing a digital transformation, removing data silos and embracing AI. The airline aims to be a data-driven company with AI-infused operations. Photograph: Francis Mascarenhas/Reuters New Delhi, Sep 30 (PTI) Air India has created a data infrastructure without any data silos, providing it a huge competitive advantage, a senior official said on Monday and also emphasised that the airline will be an artificial intelligence-infused company. Loss-making Air India was acquired by the Tata Group from the government in January 2022 and since then, the airline group has embarked on a transformation path. The group airlines AIX Connect is getting merged with Air India Express while Vistara will be merged with Air India. Air India’s Chief Digital & Technology Officer Satya Ramaswamy on Monday said Vistara is a great company and it is bringing a lot to the table in the combined airline. "We have worked very closely with the Vistara technology team and about 140 systems were mapped… overall, the merger is going very well," he said. Vistara, a joint venture between Tatas and Singapore Airlines, is to merge with Air India in November. According to Ramaswamy, Vistara customers and employees are […]

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