Stack of books lying on table in bookstore. The Gist Customer-first architecture: A customer-centric design ensures your DX stack supports meaningful, personalized interactions at every touchpoint. Modularity is key: A composable and microservices-based stack provides the agility needed to adapt quickly to market changes and customer demands. Future-proof with AI and ML: Integrating AI and machine learning enhances personalization, predictive analytics and automation. As we approach 2025, the digital experience (DX) environment is evolving faster than ever, causing businesses to rethink and rebuild their technological foundations. Architecting a future-ready DX stack isn’t just about adopting the latest technologies — it’s about creating an agile, scalable infrastructure that can adapt to emerging trends and shifting customer expectations. In this article, we explore how to design a DX stack that not only meets today’s demands but also positions a business for success in the years ahead. Introduction to the 2025 Digital Landscape Customer-centricity in business today drives both innovation and adaptation. Jim Compton, director of change management, Tech, at Lionbridge , a translation and localization solutions provider, told CMSWire that customer-centrism will always win the day as it employs the most important technology of all: practiced empathy. "If a company genuinely […]