(Image credit: Getty Images) Employees today interface with technology more than ever before, whether they work in the office or from home, which is why it’s become increasingly important for employers to craft a digital employee experience (DEX) strategy. A DEX strategy refers to the experience of employees when it comes to the technology they use for work, whether that’s software or hardware. “There’s a good DEX and a negative DEX, and where you find your organization depends on the extent to which technology either enables or inhibits your staff being able to get their work done,” explains Andrew Hewitt, a principal analyst at Forrester. In today’s working world, a strategy for understanding, measuring, and constantly improving DEX is essential to running an effective workforce. IT leaders are increasingly investing in DEX tools that collect and combine qualitative measurement (employee feedback) with quantitative measurement (performance, stability, and use) of technology to better understand their organizational position. LATEST VIDEOS FROM itpro “There’s a growing wealth of data about employees’ workstyles, workplaces, productivity, friction, and activity,” says Gartner VP analyst Dan Wilson. “A DEX discipline turns the noise of telemetry and sentiment into insights – what we call workstyle analytics – […]
K&X Design and Investment Technology, LLC
Invest The Invisible Impact
K&X Design and Investment Technology, LLC
Invest The Invisible Impact
